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Reviewed 5 August 2022

Date of stay: July 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Jacqueline Anjao, Guest Services / Front Office at ibis Styles Hotel Westlands Nairobi, responded to this reviewResponded 6 August 2022

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 August 2022 via mobile

Though we have stayed in another 5 star hotel initially based on the mentioned tattings in the booking site but genuinely we regret we should have stayed at ibis even in those early days too. Amazing hotel, very nice courteous staff who never say no. An excellent sumptuous breakfast. Great location so all in all it was one of our most memorable stays, and on top of every thing the price was also very reasonable . 10/10 and strongly recommended

Date of stay: August 2022
Trip type: Travelled as a couple
Thank imranaH6676BO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jacqueline Anjao, Guest Services / Front Office at ibis Styles Hotel Westlands Nairobi, responded to this reviewResponded 3 August 2022

Dear imranaH6676BO

Thank you very much for leaving these wonderful comments on TripAdvisor following your recent stay at Ibis Styles Westlands, we are delighted that you enjoyed your stay among us .

I 'am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution on your wellbeing whilst in our hotel .

It is also good to know that you enjoyed the breakfast prepared by our professional chefs and its indeed rewarding to note that we were able to conquer your palate .



Thank you once again for choosing our hotel for your stay and we very much look forward to having the opportunity to serve you again in the future

Best regards

Jacqueline Anjao

Food and Beverage Manager

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Reviewed 2 August 2022 via mobile

Friendly staff. Good cocktails. I stayed here while making time to go to the airport and they were really friendly, I could charge all my batteries, have some drinks in the happy hour and have a nice view of nairobi

Date of stay: August 2022
Trip type: Travelled solo
Thank U3986NXteresap
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jacqueline Anjao, Guest Services / Front Office at ibis Styles Hotel Westlands Nairobi, responded to this reviewResponded 3 August 2022

Dear U3986NXteresap

First and foremost we would like to thank you for the praising review you shared following your recent stay at Ibis Styles Westlands and are delighted to read that we were able to match your expectations .

Thank you for your lovely comments regarding the service you received from our team members , we will make sure to share your kind words as we know it will mean a great deal to them .

We are glad that you enjoyed the cocktails prepared by our mixologists and enjoyed the view from our roof top bar .

Again we thank you for this kind review of our hotel and we look forward to serving you again soon .

Best regards

Jacqueline Anjao

Food and Beverage Manager

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Reviewed 1 August 2022

We stayed 3 nights here as jet lag recovery/pre safari nights. The security in and around the hotel was impressive, people were super nice and the room was nice and clean. The food at the restaurants were good and we used the fitness room each day and it had everything we needed.

Date of stay: July 2022
    • Location
    • Rooms
    • Service
Thank silvointexas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jacqueline Anjao, Guest Services / Front Office at ibis Styles Hotel Westlands Nairobi, responded to this reviewResponded 3 August 2022

Dear silvointexas

We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Ibis Styles Westlands with us and the TripAdvisor readers .

We are very pleased to read that you did like the room we accommodated you in and that you found it clean and comfortable all the times .

Lastly yet importantly we would like to thank you for your highlights on the service you received and will not fail to share your praising comments with the entire team .

Once more thank you for choosing our hotel for your stay and we very much look forward to having the opportunity to serve you again in the near future

Best regards

Jacqueline Anjao
Food and Beverage Manager

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Reviewed 1 August 2022 via mobile

I always come to ibis styles hotel for meals at kilele nyama restaurant which is at The rooftop of the hotel. we had lunch with our friends and we were served by this amazing lady called Pamela. This gal makes me come back every now and then because she has a beautiful smile,she is so kind en helpful and every time she recommends the best meals. The food was great, portion were okey and the service from Pamela was top notch.

Date of stay: July 2022
Trip type: Travelled with friends
Thank Alfred M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jacqueline Anjao, Guest Services / Front Office at ibis Styles Hotel Westlands Nairobi, responded to this reviewResponded 4 August 2022

First we would like to express our sincere gratitude for your trust an d loyalty to Ibis Styles Westlands for your dining experience , its indeed a great source of satisfaction to read that once again you had a pleasant gastronomic experience at Kilele Nyama.

We would also like to thank you for pointing out the professionalism of our waiting staff Pamela, she indeed has a great impact on the overall dining experience of our guests and we are thrilled to read that her attentive and warm service contributed to your wellbeing during your visit. I will not fail to share the heartwarming comments to her .


Again we thank you for the heartwarming review and we look forward to your next visit .

Best regards

Jacqueline Anjao

Food and Beverage Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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