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21 - 26 of 954 reviews
Reviewed 30 June 2022 via mobile

Best service ever! The food is amazingly yummy.

Couldn’t go wrong with the choice of food plus the selections they have in place. It’s our to go to place for an evening hangout on Wednesdays.
I would recommend this place anyday anytime!

Josephine and team are incredibly the best team.Keep the spirit burning.

Date of stay: June 2022
Trip type: Travelled as a couple
Thank raychellw2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jacqueline Anjao, Guest Services / Front Office at ibis Styles Hotel Westlands Nairobi, responded to this reviewResponded 4 weeks ago

Dear Raychellw

We would like to thank you for the wonderful review and the recommendation following your dining experience at Ibis Styles Nairobi .

We are glad to note that you enjoyed the meals as well as the service offered by our team at Kilele restaurant .
Thank you so much for the compliments towards our team and especially Josephine whom you have personally mentioned ,

we shall pass the comments to the team and am sure they will be delighted to know that their efforts we not only recognized but appreciated .

Thank you for sharing the experience with us and we look forward to welcoming you back soon

Best regards

Jacqueline Anjao

Food and Beverage Manager

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Reviewed 28 June 2022 via mobile

Loved the fish and the service was very professional. Will come back again for sure! Also the staff was very friendly and accommodating. Loved the music playing from the juke box as well as the general atmosphere.

Date of stay: June 2022
Trip type: Travelled solo
Thank adamb_vlogs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jacqueline Anjao, Guest Services / Front Office at ibis Styles Hotel Westlands Nairobi, responded to this reviewResponded 29 June 2022

Dear adamb-vlogs

Thank you for taking your time to review your recent visit to Ibis Styles Nairobi and for choosing Utamu restaurant for your dining experience .

We are delighted to read that you had a good experience and you loved the food , the service and the choice of music at the restaurant .

We thank you once more for sharing the experience with us and we look forward to welcoming you back and serving you again soon .

Best regards

Jacqueline Anjao

Food and Beverage Manager

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Reviewed 27 June 2022 via mobile

Was my second time in Nairobi and this time, I stayed at Ibis Styles, Westland. The experience was awesome. Staff were amazing and always ready to help. Took note of Annah, one of the Guest service agent, she is amazing and was very helpful. Overall, had an amazing time in Nairobi. Thanks to Ibis. Internet was good. Meals were fantastic. Waiters and waitresses were deligent and attentive to details.... Coming back on my next visit.

Room tip: Host your guest at the lobby/rooftop restaurant. You would be asked to make a USD20 payment if they access your room. Hotel Policy I was tld
Date of stay: June 2022
Trip type: Travelled on business
Thank charlesjnr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jacqueline Anjao, Guest Services / Front Office at ibis Styles Hotel Westlands Nairobi, responded to this reviewResponded 29 June 2022

Dear Charlesjnr

Thank you once again for choosing Ibis Styles Nairobi for your stay and for the wonderful review you shared with us and the TripAdvisor travel community . We are glad to read that you enjoyed your stay and we were able to match and exceed your expectations in regards to hospitality and services delivered .

Thank you for sharing the wonderful compliments for our team who work very hard to ensure that our guests are well attended at all times . We shall not fail to share the praising comments with all the team members especially to Anne who you have personally mentioned .
The recognition of the hard work and efforts keep them motivated at all times and its always delightful for them to note that their efforts were not only recognized but appreciated by the guests . Once again thank you very much for this wonderful review

Thank you for making Ibis your hotel of choice during your visit and we very much look forward to having the opportunity to host you soon

Kind regards

Jacqueline Anjao

Food and Beverage Manager







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Reviewed 26 June 2022 via mobile

We had a good time at Kilele Nyama.
Our host Helen and Pamela our waitress welcomed us well and were very hospitable and pleasant.
Our kids enjoyed themselves too!
Food was good and portions generous.

Date of stay: June 2022
Trip type: Travelled with family
Thank andrewsJ7889FL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jacqueline Anjao, Guest Services / Front Office at ibis Styles Hotel Westlands Nairobi, responded to this reviewResponded 28 June 2022

Dear Andrew

Its always great to read such wonderful comments from our guests and to note that not only did we meet but exceed your dining expectations at Kilele Nyama

We are happy to note that the food was spectacular and the portions were filling and that the family went home with great memories .
We do appreciate your kind words for our team especially Hellen and Pamela and we shall congratulate them for the exemplary service and their hospitability .

Once again thank you very much and we look forward to hosting you once again .

Best regards

Jacqueline Anjao

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Reviewed 26 June 2022 via mobile

Value for money is my number one here. The idea of the small compact room compact shower. Breakfast is not the usual. It’s nice and different. The view on 7th floor is to die for especially in the middle of the night.

Date of stay: June 2022
Trip type: Travelled with friends
Thank Pkanini_
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jacqueline Anjao, Guest Services / Front Office at ibis Styles Hotel Westlands Nairobi, responded to this reviewResponded 28 June 2022

Dear PKanini

Thank you for finding time to share your experience with us following your recent stay at Ibis Styles Nairobi .

It is always very encouraging to receive positive comments and note that we not only met but exceeded your expectation during your stay .

Thank you for the positive sentiments on the breathtaking view as well as the breakfast provided by our culinary team , we shall not fail to congratulate them on a job well done .

Thank you once again for choosing Ibis Styles Nairobi to host you and we look forward to welcoming you back again very soon

Best regards

Jacqueline Anjao
Food and Beverage Manager


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