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“Disgusting”

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New Pola Hotel Luxor
Ranked #39 of 54 Hotels in Luxor
Portsmouth, England, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Disgusting”
Reviewed 18 October 2011

Well what can we say. We arrived at this property on our honeymoon.The first thing you notice is the dark reception area and corridors that stinks of urine.Our first room overlooked a building site,had broken filthy bathroom.We asked for an upgrade and had to pay £75 CASH ONLY only to be given a dirty double room with broken bathroom which had pubic hairs all over the floor,broken air conditioning and broken safe!!The Pool on the rooftop had toilet paper in it and broken tiling. Needless to say we left immediately for another hotel. Please DO NOT GO HERE if you want to avoid upset.It's appalling to say the least.

Room Tip: take a candle with you
See more room tips
  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ruth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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87 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Brussels, Belgium
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 22 August 2011

The management continues to invest in the hotel.
As there are not many tourists now, breakfast has been sized down a bit.
Even in Maritime King's Island (former Mövenpick), not everything is available anymore on the menu card.
Many hotels in Luxor are now available for extremely good value.
Notwithstanding the heath of sometimes 43°, the air is dry and it's really feasable.
The ramadam in Luxor is like a big feast in the evening, and people are surprisingly friendly and less pushy than before the revolution.
At my opinion, nearby Joseph hotel is less pleasant than Pola, for many reasons.

  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank bennou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Helens, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2011

after staying at the pola for 5 or 6 years running i was very dissappointed with the standard this year and will not be returning! theyve lost our custom, breakfast consisted of stale bread and cheese , there was never any lighting on in the hotel or air conditioning in the dining room or reception , its gone really downhill

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank alimack140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Luxor hotels

Harrogate
Level Contributor
464 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
Reviewed 8 July 2011

Good modern hotel run by Coptic's excellent rooms and very reasonable, last time was 100ep per night!!!
But the rooftop swimming pool is great & cheap to use as an outsider, the food was very good and cheap but hear recently gone off a bit due to summer season and seasonal lack of tourists
Give it a try u will not be disappointed!!!

  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank mchawkins1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sorbas
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 April 2011

The New Pola has a fantastic position and is excellent value for money especially at the moment when most hotels are underoccupied and offering big discounts. However they do seem a bit disorganised, particularly around breakfast where everything seems to be in short supply. Rooms on high floors at the front have balconies and wonderful views of the Nile, but are noisy from the road below - the traffic hardly stops all night. The back is quieter with fairly pleasant views. The swimming pool on the roof is brilliant, the sunbeds comfortable, but again towels seem to be in short supply. There is an extensive library - but in the dark and under lock and key! If you can persuade anyone to unlock it, it's a good resource - but best take your own torch to see what's there. The hotel is also willing to hold your luggage securely while you travel elsewhere, which was very convenient for us when we travelled to Aswan and Abu Simbel for a few days.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LaRondena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about New Pola Hotel Luxor

Property: New Pola Hotel Luxor
Address: Khalid Ben El Walid, Luxor 1868, Egypt
Region: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Free Breakfast Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #39 of 54 Hotels in Luxor
Price range (per night): ₹ 1,226 - ₹ 1,355
Hotel Class:3 star — New Pola Hotel Luxor 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
New Pola Luxor
Luxor New Pola Hotel

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