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“Conscientious”

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Mercure Luxor Karnak
Ranked #16 of 54 Hotels in Luxor
Certificate of Excellence
Oxford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Conscientious”
5 of 5 bubbles Reviewed 4 May 2012

Stayed in March. Staff couldn't be friendlier or more efficient. Plenty of space and great retreat from hustle and bustle. Recommend heartily, especially the gentle and always smiling El Terry in the poolside restaurant and Mahmoud Ahmed at Carter's Bar.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 007CID
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelKarnak, General Manager at Mercure Luxor Karnak, responded to this review, 10 May 2012
Dear Sir,

We would like to seize this opportunity to thank you for your valuable comments and assuring that we will keep maintaining our quality of service.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

We are looking forward to welcoming you once again in the nearest future at your 02nd home Sofitel Karnak-Luxor.

Sincerely yours,

Gamal Hassan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,492 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (224)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
altrincham
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 30 April 2012

We booked this hotel after debating the merits of the others in our price range. Again, like others we were worried that it was a bit out of town ! We needn’t have worried it was only a short hop into Luxor in a taxi, the return trip only costing £5 ! The benefit of the Hotels location is that it is fantastically quite with no racing car sounds or the beeping horns that you get in the thick of the town. For us one of the hotels most endearing features was the Sundowner bar where we enjoyed afternoon tea over looking the Nile and post dinner drinks looking out over the illuminated Valley of the Kings mountain range. I was hoping that the food would be ok and not too repetitive, and I was delighted that it was so much more !!! It was fantastic !!!! full of flavour and wide in variety. Hats of to Ahmed the head chef.
The management and the staff were super friendly and to a man and woman they could not do enough to make your stay as comfortable as possible.
I could say so much more but would suggest if you are looking for a place to stay in this area, give it a try and find out for yourselves, I am sure that you would not be disappointed.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Nick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelKarnak, General Manager at Mercure Luxor Karnak, responded to this review, 10 May 2012
Dear Sir,

We are very much appreciated to review your comments regarding your recent stay at Sofitel Luxor Karnak. It is always a pleasure to receive your feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely yours,

Gamal Hassan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vienna, Austria
Level Contributor
42 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 27 April 2012

We hesitated to book this hotel as it is a bit out of Luxor. But it turned out to be a great choice. The setting is wonderful with the hotel lawn reaching until the Nile. The garden is beautiful, teh rooms nice and specious. The location is quite and pleasant with a gorgeous view across the Nile. The staff is most very friendly and most helpful (as we found true with most Egyptians). The hotel area is small enough to not get lost in with a big kid's pool in a separate area and a baby pool next to the main pool. There is also a kid's club. There are complimentary boat ferries and buses to Luxor twice a day each. Breakfast is very good and beautiful on the large terrace. we would go back to Egypt with the whole family just to stay in this hotel again- perfect for families as you can go sightseeing in the morning and relax at the pool with the kids in the afternoon.

Room Tip: Get a room with a Nile view.
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Irina_Vienna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelKarnak, General Manager at Mercure Luxor Karnak, responded to this review, 28 April 2012
Dear Guest,

We are very delighted to review your comments regarding your recent stay at Sofitel Luxor Karnak. It is always a pleasure to receive client's feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely yours,

Gamal Hassan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Essex London
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 24 April 2012

After experiencing this great hotel in January, my friend and I decided to go back. If anything the trip was even better than the 1st! We were treated so well from the trainees to management, who attend to your every need.

Whilst there I became unwell, the resident dr took care of me & followed up later that day & the next to make sure I was feeling well.

We are looking forward to our next stay, the Sofitel karnack our 2nd home.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zoe H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelKarnak, General Manager at Mercure Luxor Karnak, responded to this review, 26 April 2012
Dear Guest,

As a valuable repeater guest, I would like to seize this opportunity to thank you for choosing Sofitel Karnak-Luxor one again to spend your recent holiday . We are greatly appreciate any comments made by our guests in the tripadvisor site and constantly strive to achieve the highest quality of standards.

Once again many thanks for your comments, we are looking forward to welcoming you in the nearest future at your 02nd home Sofitel Karnak-Luxor, and we hope your next visit will be as pleasant as the previous one.



Sincerely yours,

Gamal Hassan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancashire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 April 2012

Stayed at the Sofitel Karnack from the 28th of March for a week after a Nile cruise on the M S Monica, we booked this holiday through co op travel and thoroughly enjoyed both parts of the holiday. The hotel staff are very professional especially Amhed who cleaned our room to a very high standard, also the waiting staff in an evening who were very attentive. I can highly recommend this hotel and also the Nile cruise

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Basildon64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelKarnak, General Manager at Mercure Luxor Karnak, responded to this review, 26 April 2012
Dear Sir,

We would like to seize this opportunity to thank you for your valuable comments and assuring that we will keep maintaining our quality of service.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

We are looking forward to welcoming you once again in the nearest future at your 02nd home Sofitel Karnak-Luxor.

Sincerely yours,

Gamal Hassan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Luxor Karnak

Property: Mercure Luxor Karnak
Address: El Zinia Gebly Street, Luxor, Egypt
Phone Number:
Region: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Luxor
Price range (per night): ₹ 2,074 - ₹ 4,084
Hotel Class:5 star — Mercure Luxor Karnak 5*
Number of rooms: 351
Official Description (provided by the hotel):
Located on the east bank of the majestic Nile in one of the most exciting & intriguing settings, Karnak Resort Luxor lets you experience the timeless & exotic beauty of Luxor, 6 km from the city center,18 km from the Luxor international airport, 3 km from the glorious Karnak Temple. Savor the wide selection of fine cuisines at our main restaurant or a-la-carte restaurant "O'Nile". Discover ancient history at your doorstep in any of our 347 rooms& suites or enjoy the vast leisure facilities the hotel offers. ... more   less 
Reservation Options:
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Also Known As:
Sofitel Karnak Luxor Hotel Luxor
Accor Karnak Luxor
Sofitel Luxor
Luxor Sofitel

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