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“Very Good Pool and Sunset bar” 4 of 5 bubbles
Review of Mercure Luxor Karnak

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Mercure Luxor Karnak
Ranked #14 of 58 Hotels in Luxor
Certificate of Excellence
istanbul
Level Contributor
174 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Very Good Pool and Sunset bar”
4 of 5 bubbles Reviewed 23 April 2012

After a hot day at the temples, it was nice to enjoy the nice pool, by the big palm trees. Rooms were good, breakfast was nice and with a wide choice. The sundowner bar is a nice location to finish the day with a shisha (hubble bubble), the staff was very helpfull as well. This is like a nice summer resort to enjoy.
However, at the bar by the reception my son asked for a mozzerella tomato sandwich (his mistake) which the outcome was a some processed cheese and tomato not freshly cut in a bun which was not nice.

  • Stayed April 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mugen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelKarnak, General Manager at Mercure Luxor Karnak, responded to this review, 26 April 2012
Dear Sir,

We are very delighted to review your comments regarding your recent stay at Sofitel Luxor Karnak. It is always a pleasure to receive clients feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely yours,

Gamal Hassan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (222)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Indonesian first
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  • Spanish first
  • Any
English first
ashford
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 April 2012

My wife and i have just returned from a week at the Sofitel Karnak . I must say a big big thankyou to Gamel and his staff . They made us so welcome from the moment we walked into the reception area .
Also i must mention Ismail , the Fist Choice Rep who looked after our every need , on the day we were returning home my wife developed a head cold , ismail went to the pharmacy some 15 minutes away to get some cold remedies for her on our way home.
The food at the Sofitel was wonderful, varied and plentiful , we were on a half board basis , ie breakfast and evening meal , that suited us because we usually are not lunch eaters anyway.
Our room was spacious well equiped and spotlessly clean , The list of trips to do in the area were too many for us to do in a week so we intend to re-visit the Sofitel again soon. One trip that is not to be missed is the Hot Air Balloon ride over the Valley of the kings , its an early start ( 4.30 am ) but its well worth it !!
All in all this was a wonderful holiday and we cant wait to go back , and we wouldnt hesitate to stay at the Sofitel Karnak again .

Room Tip: Ask for a Nile view
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  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank stephlane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelKarnak, General Manager at Mercure Luxor Karnak, responded to this review, 26 April 2012
Dear Sir,

We are very much appreciated your comments regarding your recent stay at Sofitel Luxor Karnak. It is always a pleasure to receive your feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely yours,

Gamal Hassan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 April 2012

PLEASE NOTE: Egypt is Safe!!!!

We all had an amazing time at this hotel the staff are extremely friendly and helpful to all our needs. One person inparticular that stood out to me for his service was mahamoud Ahmed from carters bar he is great at his job and strives to make you smile! The hotel room was cleaned thoroughly each day with the room tidied and towel animals with flowers on the bed each day, which was lovely to greet you as you walk into the hotel room. This hotel has a beautiful large pool and lovely green grounds surrounding it. It is well situated close to luxor and karnak but not to close so you are well relaxed when inside the hotel grounds. Outside the hotel the locals are desperate for money as they are very pesistant for you to buy their goods and being very polit did not work as i found out just say no and keep walking with out making eye contact, dont take photos with the locals they expect money for it. When entering the hotel ask for coins and lots of 5 notes as these are in very short supply and are good small tipping amounts for little jobs like toilet roll when you need to go outside the hotel!! All in all loved the hotel and the area i will be back as i still didnt manage to see all the architecture

Room Tip: Room 2046 has double bed and good view but its nice to be able to walk out of your room on the botto...
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  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LeanneEd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelKarnak, General Manager at Mercure Luxor Karnak, responded to this review, 26 April 2012
Dear Sir,

We would like to seize this opportunity to thank you for your valuable comments and assuring that we will keep maintaining our quality of service.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

We are looking forward to welcoming you once again in the nearest future at your 02nd home Sofitel Karnak-Luxor.

Sincerely yours,

Gamal Hassan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Royal Tunbridge Wells, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 21 April 2012

We recently returned from a week at this hotel in Luxor. I cannot recommend it highly enough. The staff are all highly trained and very helpful, a special mention for Ajaby (Sundowner bar) who helped to make our stay even more memorable.

Will definately return.

Room Tip: Ask for a pool/Nile view.
See more room tips
  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dwnjf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelKarnak, General Manager at Mercure Luxor Karnak, responded to this review, 26 April 2012
Dear Sir,

We very delighted to review your comments regarding your recent stay at Sofitel Luxor Karnak. It is always a pleasure to receive the clients feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely yours,

Gamal Hassan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai
2 reviews
5 of 5 bubbles Reviewed 19 April 2012

A beautiful hotel and great location. I have spent a nice short vacation between the beautiful weather and all the hotel staff who give you a sense that you are in your home with them worm smile. Beautiful and clean rooms with great views. Thanks for reception staff specially Mira, Randa and Mahmoud. and special thanks to Mr. Hassan residential manager. And thanks for all the hotel staff. You are so nice :)

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mohamedgaber53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelKarnak, General Manager at Mercure Luxor Karnak, responded to this review, 20 April 2012
Dear Sir,

We very delighted to review your comments regarding your recent stay at Sofitel Luxor Karnak. It is always a pleasure to receive the clients feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely yours,

Gamal Hassan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Luxor Karnak

Property: Mercure Luxor Karnak
Address: El Zinia Gebly Street, Luxor, Egypt
Phone Number:
Region: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Luxor
Price range (per night): ₹ 2,572 - ₹ 6,497
Hotel Class:5 star — Mercure Luxor Karnak 5*
Number of rooms: 351
Official Description (provided by the hotel):
Located on the east bank of the majestic Nile in one of the most exciting & intriguing settings, Karnak Resort Luxor lets you experience the timeless & exotic beauty of Luxor, 6 km from the city center,18 km from the Luxor international airport, 3 km from the glorious Karnak Temple. Savor the wide selection of fine cuisines at our main restaurant or a-la-carte restaurant "O'Nile". Discover ancient history at your doorstep in any of our 347 rooms& suites or enjoy the vast leisure facilities the hotel offers. ... more   less 
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Also Known As:
Sofitel Karnak Luxor Hotel Luxor
Accor Karnak Luxor
Sofitel Luxor
Luxor Sofitel

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