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“Stayed out of necessity” 2 of 5 bubbles
Review of Santana Hotel

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Santana Hotel
Ranked #96 of 139 Hotels in Cairo
Montreal
Level Contributor
135 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“Stayed out of necessity”
2 of 5 bubbles Reviewed 22 August 2011

I had to stay in this hotel out of necessity during the January Revolution. I could not get to my original hotel the first night. It was in a very quiet area (normally) and provided a sense of safety considering the sounds of the revolution not far away. Not the hotels fault.

I only stayed one evening and was not expecting much based on the lobby. I was pleasantly surprised with the room that looked much better than the pictures on their website. It' was clean, well maintained, quiet and the bed was comfortable. The breakfast was nothing to speak of yet the staff was friendly.

I would not recommend staying there again as there are many other hotels offering better value for money.

  • Stayed January 2011, travelled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
28 Thank DHelyar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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71 reviews from our community

Traveller rating
    3
    16
    26
    15
    11
See reviews for
7
15
11
4
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Russian first
  • Any
English first
London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed 1 May 2011

The hotel is decntly located, but has pathetic room service and food for breakfast. Even the hotel staff is very rigid and not friendly. the hotel made us wait in the louge for close to 6 hours as we arrived earlier and never considered giving the room even though it was available.

  • Stayed December 2010, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
31 Thank johnphilipk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
302 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 231 helpful votes
3 of 5 bubbles Reviewed 13 November 2010

We stayed two nights in this hotel as part of tour package. I read negative review from previous guests here so we didn't expect too much. But we were pleased with the room. It's clean, well maintained, quiet and the bed was quite comfortable. But that's all. Other part of the hotel were just forgettable. The breakfast was awful, people at the reception had no concept of customer service, the lobby was messy. The location is not bad and there is a metro station close to the hotel.

So overall, I wouldn't stay there if I had to pay for the price they published on their website. There should be a lot of hotel with better value for money.

  • Stayed November 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank LeoLHR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
378 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 bubbles Reviewed 19 September 2010

This is a modest priced hotel in pricy Cairo and it was close to the Pyramids which we visited bright and early the next day with our GAP tour group. People's ratings on this hotel varies widely depending on whether they got their newly renovated rooms. I stayed here for two separate stays during my 17 day trip and the room between my first stay and my second stay varied significantly.

  • Stayed October 2009
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank JY_Globetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
herminie
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 7 August 2010

too many picky reviews here, i was well taken care of there for several weeks,and toured egypt and had a lovely time, if u want luxury go to the nile hotel folks, i will return to the santana someday and say hello to all there again remembering my wonderful stay in egypt!

  • Stayed July 2010, travelled solo
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank fiddlegirl17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Santana Hotel

Property: Santana Hotel
Address: 7 Ahmed El Melhy St. Dokki, Cairo, Egypt
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #96 of 139 Hotels in Cairo
Price range (per night): ₹ 2,216 - ₹ 4,042
Hotel Class:3 star — Santana Hotel 3*
Number of rooms: 80
Also Known As:
Santana Hotel Cairo

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