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Reviews (1,126)
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Traveller rating
609
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158
69
48
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All reviews patio restaurant sushi restaurant close to the airport very nice hotel swimming pool room service front office reception team business trip special thanks second home enjoyed my stay house keeping mr marian rana bassem
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14 - 19 of 1,129 reviews
Reviewed 16 January 2021 via mobile

Sonesta services has been outstanding with a very qualified crew who are always helpful and seeking clients satisfaction specially their reception team and special credit goes to Mr sherif on the reception desk thanks

Date of stay: January 2021
Trip type: Travelled on business
Thank 793alyae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline Selim, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this reviewResponded 2 weeks ago

Greetings from Sonesta Hotel, Tower & Casino.

We are delighted that you have enjoyed your stay with us and we thank you for sharing your pleasant experience which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence.

Sincerely,

Caroline Selim
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2021 via mobile

It was very great experience that i spend a day off away from my kids to relax and it was very exciting experience i have ever spend with avery good value and i repeated again becouse I really enjoyed thank you sonesta hotel

Date of stay: January 2021
Trip type: Travelled solo
Thank 802nohaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline Selim, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this reviewResponded 2 weeks ago

Greetings from Sonesta Hotel Tower & Casino.

We would like to thank you for your business and we look forward to the pleasure of welcoming you back soon to Egypt and Sonesta Hotel Tower & Casino.

Sincerely,

Caroline Selim
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2021 via mobile

Respected hotel.All the staff are respectful and professional
(Mr/Mohamed Yahya) doing whatever is required for the customer's convenience. I hope to re-try next yearOne of the most beautiful days I spent on this vacation I did not need to go outside the hotel Because it has everything we need. Thank you for all you have given us, and I wish you more progress and success.

Date of stay: January 2021
Trip type: Travelled with family
Thank _O2761BX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline Selim, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this reviewResponded 2 weeks ago

Greetings from Sonesta Hotel, Tower & Casino.

We are delighted that you have enjoyed your stay with us and we thank you for sharing your pleasant experience which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence.

Sincerely,

Caroline Selim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2021 via mobile

It was my pleasure to stay on sonesta hotel,the hospitality was amazing, staff very friendly specially
*Amany George
*Ahmed Sobhy
* all staff working on the restaurant
* room services
* Ahmed Shaaban
We really enjoyed our stay here

Date of stay: January 2021
Trip type: Travelled with family
Thank ragym2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline Selim, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this reviewResponded 2 weeks ago

Dear Mr. Ragy,

Greetings from Sonesta Hotel, Tower & Casino.

We are delighted that you have enjoyed your stay with us and we thank you for sharing your pleasant experience which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence.

Your generous comments have been conveyed to the hotel team and have greatly motivated us all.

Sincerely,

Caroline Selim
General Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2021

It seems that I addict this hotel. Location is ideal for business trip. Hotel is next door to the investment authority .Room is spacious . Staff is welcoming . Everybody try to help as much as they can especially Mr.Araby at FO.I will back again every time I go Cairo.

Date of stay: January 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank 658hanys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline Selim, General Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this reviewResponded 2 weeks ago

Greetings from Sonesta Hotel, Tower & Casino.

Your generous comments have been conveyed to the hotel team and have greatly motivated us all.


Sincerely,

Caroline Selim
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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