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Savings alert! 22% below average rates

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Reviews (1,414)
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Reviewed 22 August 2012

We were provided a complimentary stay (Yes!!!) by Egypt Air at this property because our time between flights was close to 20 hours (Hmmm?) and vouchers for lunch, dinner and breakfast were given. The food was terrible with the exception of breakfast which was passable. The rooms were old and the AC was noisy. They had shut down the pool for some renovation. The rear part of the hotel was undergoing considerable re- construction and our 2nd floor window overlooked this construction. Nothing pretty about it. Nothing.
Still it was for free!
They have a complimentary shuttle every half hour to and from the Airport which is nice. Also the Hotel is the closest one to the Airport.

Room Tip: Avoid rooms at the back and try for higher floors.
  • Stayed: August 2012, travelled with family
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5  Thank Luv2travel1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bassem S, Front Office Manager at Novotel Cairo Airport, responded to this reviewResponded 16 September 2012

We are very sorry that your experience did not meet your expectations , please note that our swimming pool is closed for renovation and all tour operators and online websites have been informed, however we will have the pleasure to welcoming you for the next stay and to try a better hotel facilities

Thank you

Bassem Samir
Front Office Manager
h0502-fo@accor.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2012

The hotel has pools, decent food for good value, and you can rest assured that the rooms are clean.
The furniture however is clearly old, and the amenities are nothing fancy.
It is quite acceptable as an airport hotel, but if you plan to stay for a while you may want to choose a hotel that's closer to civilization.
Rooms are spacious, and internet is free.

  • Stayed: August 2012, travelled solo
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Thank YZNA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bassem S, Front Office Manager at Novotel Cairo Airport, responded to this reviewResponded 16 September 2012

Thank you so much for posting your feedback on TripAdvisor and recommending our hotel

Best Regards
Bassem Samir
Front Office Manager
h0502-fo@accor.com

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Reviewed 8 August 2012

I was alone female traveller who was "accosted" by the hundreds of male taxi drivers at the airport so was very grateful for the shuttle bus waiting for me. The man on there was very kind and gave me the direct number to contact the shuttle bus for my return journey. They let me have late check out at 2pm and as soon as I needed to be back at the airport they took me. Can't fault the service here. Would recommend it if you have an overnight stop in Cairo.

Stayed: July 2012, travelled solo
2  Thank ejcthompson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bassem S, Front Office Manager at Novotel Cairo Airport, responded to this reviewResponded 12 August 2012

Thank you for your time to write your review , please note that this has been shared with our concerned team memebers so that they are aware of thier contribution in satisfying our customers

best regards

Bassem Samir
Front Office Manager
h0502-fo@accor.com

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Reviewed 7 August 2012

A friend and I needed a place to stay before an early morning flight out of Cairo Airport. The Novotel's location cannot be beat. It is a 5-10 min drive to the terminal on their free shuttle. The shuttles leave every half-hour around the clock, making it a very convenient place to stay if you just need a place to crash before a flight. The room was small, but adequate. It was clean and tidy. We were also pleased to find several restaurants with lots of different choices in the lobby as well as a bar. The breakfast buffet was included and had a lot of different options as well. We were a little disappointed that the pool was closed, particularly since there was no notice listed on their website or on any of the information they sent us. This was a major factor in paying more for this hotel over others in the area, so we were disappointed at the lack of communication regarding that feature.

  • Stayed: July 2012, travelled with friends
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Thank Ameliad56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bassem S, Front Office Manager at Novotel Cairo Airport, responded to this reviewResponded 12 August 2012

Thank you for recommending our hotel , we are very sorry that our swimming pool is under full renovation , please note that this information has been forwarded to all our partners

Thank you

Bassem Samir
Front Office Manager
h0502-fo@accor.com

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Reviewed 20 July 2012

I stayed at this hotel on 17th July 2012 as a 12 hour flight stopover. As a single woman arriving late at night I was looked after from the minute I landed. The hotel representative was at immigration, arranged my visa, collected my luggage and transported me to the hotel swiftly and easily. The hotel was welcoming and comfortable and all the staff, extremely pleasant.
Thank you for a lovely stopover. I will stay again.

  • Stayed: June 2012, travelled solo
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Thank Helen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bassem S, Front Office Manager at Novotel Cairo Airport, responded to this reviewResponded 22 July 2012

Thank you for your feedback , please note that our Airport team are avaialable 24/h to help you
with your visa arrangement please contact us for your next stay 48 hours before your traveling date with your flight details to our e-mail ( h0502-rd@accor.com )

Thank you

Bassem Samir
Front Office Manager
h0502-fo@accor.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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