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“Kamal- Bus Driver”

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Novotel Cairo Airport
Ranked #31 of 139 Hotels in Cairo
Reviewed 22 August 2012

Kamal was a really nice welcoming representative of the hotel. He was an extremely cheerful and helpful man. This made me want to come back to the novotel again in the future. I like the hotel and the location alot.

  • Stayed: June 2012, travelled solo
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Thank zcbte00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bassem S, Front Office Manager at Novotel Cairo Airport, responded to this reviewResponded 16 September 2012

Dear Guest

Thank you for your recommendation to our hotel and our staff
we have shared your comments with the concerned teammember , so that he is aware of his contribution in helping to satisfy you and meet your expectations

Thank you

Bassem Samir
Front Office Manager
h0502-fo@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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735 - 739 of 1,251 reviews

Reviewed 22 August 2012

We were provided a complimentary stay (Yes!!!) by Egypt Air at this property because our time between flights was close to 20 hours (Hmmm?) and vouchers for lunch, dinner and breakfast were given. The food was terrible with the exception of breakfast which was passable. The rooms were old and the AC was noisy. They had shut down the pool for some renovation. The rear part of the hotel was undergoing considerable re- construction and our 2nd floor window overlooked this construction. Nothing pretty about it. Nothing.
Still it was for free!
They have a complimentary shuttle every half hour to and from the Airport which is nice. Also the Hotel is the closest one to the Airport.

Room Tip: Avoid rooms at the back and try for higher floors.
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  • Stayed: August 2012, travelled with family
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5  Thank Luv2travel1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bassem S, Front Office Manager at Novotel Cairo Airport, responded to this reviewResponded 16 September 2012

We are very sorry that your experience did not meet your expectations , please note that our swimming pool is closed for renovation and all tour operators and online websites have been informed, however we will have the pleasure to welcoming you for the next stay and to try a better hotel facilities

Thank you

Bassem Samir
Front Office Manager
h0502-fo@accor.com

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Reviewed 16 August 2012

The hotel has pools, decent food for good value, and you can rest assured that the rooms are clean.
The furniture however is clearly old, and the amenities are nothing fancy.
It is quite acceptable as an airport hotel, but if you plan to stay for a while you may want to choose a hotel that's closer to civilization.
Rooms are spacious, and internet is free.

  • Stayed: August 2012, travelled solo
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Thank YZNA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bassem S, Front Office Manager at Novotel Cairo Airport, responded to this reviewResponded 16 September 2012

Thank you so much for posting your feedback on TripAdvisor and recommending our hotel

Best Regards
Bassem Samir
Front Office Manager
h0502-fo@accor.com

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Reviewed 8 August 2012

I was alone female traveller who was "accosted" by the hundreds of male taxi drivers at the airport so was very grateful for the shuttle bus waiting for me. The man on there was very kind and gave me the direct number to contact the shuttle bus for my return journey. They let me have late check out at 2pm and as soon as I needed to be back at the airport they took me. Can't fault the service here. Would recommend it if you have an overnight stop in Cairo.

Stayed: July 2012, travelled solo
2  Thank ejcthompson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bassem S, Front Office Manager at Novotel Cairo Airport, responded to this reviewResponded 12 August 2012

Thank you for your time to write your review , please note that this has been shared with our concerned team memebers so that they are aware of thier contribution in satisfying our customers

best regards

Bassem Samir
Front Office Manager
h0502-fo@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2012

A friend and I needed a place to stay before an early morning flight out of Cairo Airport. The Novotel's location cannot be beat. It is a 5-10 min drive to the terminal on their free shuttle. The shuttles leave every half-hour around the clock, making it a very convenient place to stay if you just need a place to crash before a flight. The room was small, but adequate. It was clean and tidy. We were also pleased to find several restaurants with lots of different choices in the lobby as well as a bar. The breakfast buffet was included and had a lot of different options as well. We were a little disappointed that the pool was closed, particularly since there was no notice listed on their website or on any of the information they sent us. This was a major factor in paying more for this hotel over others in the area, so we were disappointed at the lack of communication regarding that feature.

  • Stayed: July 2012, travelled with friends
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Thank Ameliad56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bassem S, Front Office Manager at Novotel Cairo Airport, responded to this reviewResponded 12 August 2012

Thank you for recommending our hotel , we are very sorry that our swimming pool is under full renovation , please note that this information has been forwarded to all our partners

Thank you

Bassem Samir
Front Office Manager
h0502-fo@accor.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Cairo Airport

Address: PO Box 8 Cairo Airport | Cairo International Airport, Cairo 11776, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Spa Hotel in Cairo
#11 Best Value Hotel in Cairo
#27 Luxury Hotel in Cairo
Price Range: ₹ 5,212 - ₹ 7,492 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cairo Airport 4*
Number of rooms: 313
Official Description (provided by the hotel):
Touch down in 4-star comfort at Novotel Cairo Airport hotel, a 5-minute ride from the terminals on the free 24-hour shuttle. Relax under the palms in the courtyard, or re-energise with a dip in the pool. All-day dining means you won't fly hungry. Your modern soundproofed room lets you stretch out and enjoy a restful night at Novotel. ... more   less 
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Also Known As:
Novotel Cairo Airport Hotel Cairo
Accor Cairo Airport
Cairo Novotel

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