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Reviewed 3 weeks ago via mobile

we have visited the hotel last week for business meeting and we really enjoy every thing start from the hotel entrance with the nice valley parking they are really nice and the security well grooming and nice, housekeeping also are good with us and assisted us to go to the tenth floor where our meeting will be, the view from top is very very nice, and we enjoyed the service from the banquet manager it self was always there to assist us for all our requirements, in beginning the A.C was not good in the morning once we inform the manager he did his best and it fixed after one hour we really appreciate all what he did for us to make our meeting unsuccessful, but the food was not that good as expected.
we will always come there for our meetings

Stayed: September 2018, travelled on business
1  Thank waganat y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henri-Ruiz1, General Manager at Kempinski Nile Hotel Cairo, responded to this reviewResponded 3 weeks ago

Dear valuable guest,

Greetings from Kempinski Nile Hotel.

We were privileged and delighted that you enjoyed your visit here at our hotel. We have noted your comment regarding the food and we assure you that we will take an action towards it, please accept our sincerest apologies. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team which has greatly motivated us all.

We greatly value your support and look forward to accompanying you soon at Kempinski Nile Hotel.

Warm regards,
Henri Ruiz
General manager
Kempinski Nile Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

This hotel is on my top 3 list! Great location by the Nile River and many embassy around, so really safe area in Cairo. The breakfest is absolutely amazing, it is a feast! The turkish restaurant is also great, congrats to the cheff and all the kind staff. I’d definitely come back when coming to Egypt again. Real five star diserved. The rooms are very elegant and cozy, with cumplimentary water and Nespresso machine with all the coffee you may want. I’m really amazed with this hotel.

Stayed: September 2018, travelled solo
1  Thank Gustavo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henri-Ruiz1, General Manager at Kempinski Nile Hotel Cairo, responded to this reviewResponded 3 weeks ago

Dear Mr Gustavo,

Greetings from Kempinski Nile Hotel.

We were privileged and delighted that you enjoyed your visit here at our hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team which has greatly motivated us all.

We greatly value your support and look forward to accompanying you soon at Kempinski Nile Hotel.

Warm regards,
Henri Ruiz
General manager
Kempinski Nile Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

highly recommended Hotel In Cairo specially if you want the amazing view over the Nile.
proper service,super clean,Luxury Hotel and great continental Breakfast. you will enjoy your stay every minute .

Room Tip: take the Room over the Nile
  • Stayed: September 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank tAmer346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henri-Ruiz1, General Manager at Kempinski Nile Hotel Cairo, responded to this reviewResponded 4 weeks ago

Dear Mr Tamer,

Greetings from Kempinski Nile Hotel.

We were privileged and delighted that you enjoyed your visit here at our hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team which has greatly motivated us all.

We greatly value your support and look forward to accompanying you soon at Kempinski Nile Hotel.

Warm regards,
Henri Ruiz
General manager
Kempinski Nile Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

An extremely pleasant experience. Would recommend.

Pros:
- Great staff and attentive customer service.
- Well kept
- A good gym
- Rooftop pool and bar
- Good food
- Location

Cons:
- Small pool area
- Expensive. Though you do get what you pay for.

Stayed: September 2018, travelled on business
Thank Adam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henri-Ruiz1, General Manager at Kempinski Nile Hotel Cairo, responded to this reviewResponded 4 weeks ago

Dear Mr Adam,

Greetings from Kempinski Nile Hotel.

We were privileged and delighted that you enjoyed your visit here at our hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team which has greatly motivated us all.

We greatly value your support and look forward to accompanying you soon at Kempinski Nile Hotel.

Warm regards,
Henri Ruiz
General manager
Kempinski Nile Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Very clean room and super comfortable bed, the view from the pool on the roof is wonderful Amazing facility, very friendly staff

the pool is very small

the breakfast was great

the SPA is very small , but it was clean and good

  • Stayed: September 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Amr S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henri-Ruiz1, General Manager at Kempinski Nile Hotel Cairo, responded to this reviewResponded 4 weeks ago

Dear Mr Amr,

Greetings from Kempinski Nile Hotel.

We were privileged and delighted that you enjoyed your visit here at our hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team which has greatly motivated us all.

We greatly value your support and look forward to accompanying you soon at Kempinski Nile Hotel.

Warm regards,
Henri Ruiz
General manager
Kempinski Nile Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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