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“The guaranteed best long-term stay in Cairo. Excellent!”

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Staybridge Suites Cairo-Citystars
Ranked #30 of 139 Hotels in Cairo
Certificate of Excellence
Reviewed 12 August 2012

I have stayed in this hotel long enough to observe every aspect of it (more than few months). My total experience is great, beyond the expectations. First of all this hotel is better than most of the hotels in Cairo in terms of rooms' comfort, service quality and helpfulness of the staff. You cannot assess the quality of a place just looking at how they operate when everything is going smoothly. At this hotel, everything is perfect most of the time. And even when there is small problem, management is very responsive and they solve it immediately. This is unbelievable, knowing the other hotels in the region. I am very grateful for all the staff and I congratulate all of them for their success, leading a world-class hotel in Cairo.

  • Stayed: August 2012, travelled on business
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3  Thank hakano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Islam S, Manager at Staybridge Suites Cairo-Citystars, responded to this reviewResponded 10 September 2012

Dear Guest,

I would like to thank you for staying with us at the Staybridge Suites. It was truly a pleasure to serve you. I’m glad that you had a good experience and were satisfied with the accommodation, service, and staff. Your valuable comments are highly appreciated.
Once again thank you and we look very much forward to welcoming you again in the near future.

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Reviews (157)
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91 - 95 of 157 reviews

Reviewed 28 July 2012

the hotel really is amazing, everything is excleent from the check- in to check out. The staff is highly cooperative and do the service with smile.
rgegarding the review and comment under the title of "amazing but" that have been written by 7 amoodaElmasry regarding the IPAD theft, it is wrong claim from my family and we have found the IPAD in my doughter bag later and i I have apologized to Mr. Adel ElAlfi the hotel manager a bout that . so the case that mentioned by my friend 7amooda Elmasry is not right. the hotel is truly amazing family Suites.

Magdy Alsaaty

Room Tip: most of rooms are very good
See more room tips
  • Stayed: July 2012, travelled with family
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1  Thank magdyalsaaty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adel E, Manager at Staybridge Suites Cairo-Citystars, responded to this reviewResponded 5 August 2012

Dear Dr. Magdy,

We in Staybridge Suites Cairo citystars are happy to receive your clarification in regards to the IPAD issue.
We first feel relieved that you have found the IPAD in your luggage after you reached home and that there was no theft or ill doing from our side to your belongings.
We would like to take this opportunity to thank you for being a loyal guest to Staybridge suites and looking forward to seeing you again in the near future.

Thank you and best regards,

Adel El Alfi
Guest Services Manager

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Reviewed 25 July 2012

We have been living in Staybridge since February. Great location. Very professional, helpful and friendly staff. Clean and well maintained. The suites have everything you will need to make you feel right at home. You won't be disappointed. A big THANKS! to ALL the Management and staff for making us feel at home and to security for making us feel safe!

  • Stayed: February 2012, travelled on business
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1  Thank M P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Islam S, Manager at Staybridge Suites Cairo-Citystars, responded to this reviewResponded 10 September 2012

Dear Guest,

Warm greetings from Staybridge Suites Cairo Citystars.

Let me seize this opportunity to thank you for choosing to stay with us and for your time to provide us with your valuable comments which are greatly appreciated.

Once again thank you and we look very much forward to welcoming you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2012

I Stayed There For 4 Nights With My Family, The Room Was Amazing As well It's Location In city Stars Nothing is better than that. To Be true too The food can't be considered as bad it was Good.

BUT, during check-in I got a wrong key for room 1211which wasn't even my room because when i went to the room there was already people in that room and when i went back i felt the staff wasn't serious and they told me room 1111 but still when i went the key was wrong so I Felt i am dealing with beginners :( which i don't expect from any hotel
Moreover (Not with me but my friend staying in the same hotel in the same time but with his family in another room) their Ipad Got Stolen Which Made Me feel not free to leave anything in the hotel.
Hope My Review Is Helpful :)

  • Stayed: July 2012, travelled with family
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Thank 7amoodaElmasry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2012

Friendly staff. Clean facility. Well equipped and clean suites. Excellent food and beverage management. You feel at home. Overall well managed.

Stayed: May 2012
1  Thank Sam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Islam S, Manager at Staybridge Suites Cairo-Citystars, responded to this reviewResponded 6 May 2012

Dear Guest,

Warm greetings from Staybridge Suites Cairo Citystars.

Let me seize this opportunity to thank you for choosing to stay with us and for your time to provide us with your valuable comments which are greatly appreciated.

Once again thank you and we look very much forward to welcoming you again in the near future.

Thank you,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Cairo-Citystars

Address: Emtedad Makram Obeid Street, Cairo 11511, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Wheelchair access
Hotel Style:
#8 Family Hotel in Cairo
#20 Business Hotel in Cairo
#26 Luxury Hotel in Cairo
Price Range: ₹ 8,344 - ₹ 14,035 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Staybridge Suites Cairo-Citystars 4*
Number of rooms: 140
Official Description (provided by the hotel):
Staybridge Suites Cairo-CityStars is Now Open as part of the exciting CityStars Complex, the largest shopping and entertainment center in Africa.Staybridge Suites is an all-suite hotel brand designed to meet the needs of Extended-Stay guests. It is ideal for travellers seeking a residential-style hotel that is perfect for business, relocation, temporary housing or vacations.The hotel is minutes from Cairo International Airport and the Cairo International Conference Center and a short drive to Downtown Cairo, the Pyramids, the Sphinx, and the Citadel.The property is comprised of a 140 fully equipped and spacious suites. Choose from a variety of room types to meet your needs as the hotel offers a mix of Studio, One-Bedroom, Two-Bedroom, and large Three-Bedroom Suites. Each suite has a modern design to create a residential enviroment. Suites include a fully equipped kitchen, plenty of work and living space, balcony, Flat Screen TVs and Free Wi-Fi Internet Access. Hotel amenities include 24-hour service, a fitness room, guest laundry room, guest Pantry, an outdoor terrace, a business centre, and Priority Club Rewards.Staybridge Suites offers a daily deluxe complimentary continental breakfast buffet and hosts a complimentary 'After Work Reception' Sunday-Wednesday. Guests may also experience the dining options next door at the Holiday Inn and InterContinental Cairo-CityStars. ... more   less 
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Also Known As:
Staybridge Suites Cairo-Citystars Hotel Cairo

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