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All reviews hot bath airport bus lotte department store excellent location junior suite ice dispenser the ground floor shopping district free shuttle door step street food night market laundry room euljiro ga city hall non smoking room central location
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Reviewed 16 June 2018

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisSeoulMyeongdong, Manager at Ibis Ambassador Seoul Myeongdong, responded to this reviewResponded 18 June 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 15 June 2018

The accessibility of the place is super awesome but the ac is really terrible. I booked 3 rooms. 2 rooms is really hot. Without exaggeration. The service is good and was able to hear our issues and send a cooler but yet A/C or ventilation is really not enough. Woke up at night sweating.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Jenny Bheng P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisSeoulMyeongdong, Manager at Ibis Ambassador Seoul Myeongdong, responded to this reviewResponded 18 June 2018

Dear jennifergopang,

Thank you for taking the time to share your recent experience of your stay with us and I am sorry to read that you were disappointed with some aspects of your stay.

We will treat your comments with the utmost seriousness. They have been passed on to the departments, and they have been reviewed and behaviors reinforced. Feedback as yours are particularly useful since it highlights the areas where we can be doing better. We are grateful for your time sharing your experience.

Thank you again for your comments; your feedback is very valuable to us! Hopefully we can serve you better in the future.

Sincerely,
JK Shin
Operation Manager
ibis Ambassador Seoul Myeongdong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2018

Stayed here 9 nights in May with my young daughter. Simple clean hotel, courteous staff, spoke good english and right in the heart of food and shopping. Used the hot bath located on the 19th floor on arrival and it was nice and relaxing. Housekeeping did a great job each day and left the room very clean. Two bottles of water left in the minibar each day and there was an ice dispenser on our floor. Had a look at the breakfast room one morning but it did not seem value for money and had limited fresh fruit and healthy options. Internet worked well. We requested the free shuttle one afternoon and the concierge staff dropped us to NSeoul Cable Car station. The coin operated laundry on the 10th floor was easy to use and a boon for long stays.

As with other reviews, they switched off the air-conditioner every night or set the temperature to very high as a result the room was warm, stuffy and sweaty even though it was quite cool and pleasant outside. They must do something about it as thats the only negative that comes to mind for an otherwise great hotel.

The location is the best with several subway lines at walking distance, the airport limousine stop right outside the door, taxis if you need, dutyfree shopping, cosmetics stores, street food, 7/11s, Starbucks, money exchange and restaurants all a hop and a skip away.

We will be back

  • Stayed: May 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Guddi72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisSeoulMyeongdong, Manager at Ibis Ambassador Seoul Myeongdong, responded to this reviewResponded 18 June 2018

Dear Guddi72,

Thank you for taking the time to share your feedback following your stay at ibis Ambassador Seoul Myeongdong.

We have received numerous good comments regarding our location and its proximity with direct accessibility to the train station and nearby shopping malls; we are glad that it served you well too.

We regret the standards of service fell of your expectations, especially concerning the technical problem with the air conditioning, and we ask you to accept our most sincere apologies.
I regret that we haven't been informed during your stay of the technical problem you are mentioning as I am sure that we could have solved it immediately.

I am glad that you enjoyed your time with us. I hope that you had a nice journey back home. I am looking forward welcoming you back in the future.

Sincerely,
JK Shin
Operation Manager
ibis Ambassador Seoul Myeongdong

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Reviewed 7 June 2018

overall its a good place to stay, price is ok, the location is prime, near night market, subway, easy access to public transport but the bathroom were little small, just enough to fit for 1 person. But anyway we had a great experience

Stayed: April 2018, travelled with family
Review collected in partnership with this hotel
Thank Made A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisSeoulMyeongdong, Operation Manager at Ibis Ambassador Seoul Myeongdong, responded to this reviewResponded 1 July 2018

Dear Made A,

Thank you for taking the time to share your feedback following your stay at ibis Ambassador Seoul Myeongdong.
I am delighted that you enjoyed your stay with us. Thank you very much for your kind words about your recent stay.
We look forward to welcoming you back at ibis ambassador in Seoul.

Sincerely,

JK Shin
Operation Manager
ibis Ambassador Seoul Myeongdong

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Reviewed 2 June 2018

Airport bus right outside hotel. Same bus stop for return trip to airport. Hotel provides shuttle bus to attractions nearby (see picture). Tried BHC chicken behind hotel. Very popular. Shopping is just down the alley behind hotel. Didn’t try the hotel breakfast coz it’s about W22,000. We had breakfast at Paris Baguette nearby for half the price. Nearest subway is Eujiro(1)ga station on line 2(blue), 200-300 metres walk. My room faces buildings behind hotel. There was work at building behind hotel on the 1st and 2nd day so it’s noisy late at night and early in the morning. Otherwise quiet rest of stay.

  • Stayed: May 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank glicopocky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisSeoulMyeongdong, Manager at Ibis Ambassador Seoul Myeongdong, responded to this reviewResponded 3 June 2018

Dear Glicolocky
Thank you for taking the time to share your feedback following your stay at ibis Ambassador Seoul Myeongdong. Your comments will be our asset to evaluate ourselves and improve in the near future. We look forward to welcoming you back at ibis ambassador in Seoul. Sincerely, JK Shin Operation Manager ibis Ambassador Seoul Myeongdong

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