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Reviews (1,644)
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1,644 results
Traveller rating
1,125
380
101
27
11
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1,125
380
101
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11
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82 - 87 of 1,644 reviews
Reviewed 15 October 2016 via mobile

We had 2 nights stay in Lotte World Hotel. Prior to that, we had stayed at 5* hotels too. I must comment that they have the best service with a personal touch. All the staff members we came across were so helpful and very welcoming. They deserve a compliment and 5* rating hotel.

Stayed: October 2016, travelled with family
Thank Wenli B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaehongPark, 제너럴 매니저 at Lotte Hotel World, responded to this reviewResponded 17 October 2016

Dear. Wenli B

Thank you for staying at the Lotte hotel world for your recent family trip in Seoul, Korea and thank you for sharing your experience with us on tripadvisor site. Your thoughts and concerns are much appreciated that it will help us to improve our service in future.

I'm glad that you had a wonderful time with us and glad that you and your family enjoyed surrounding entertainments also!

Thank you again and look forward to have you with us again in near future with better service!

Best Regards,
General Manager,
Park Jaehong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2016 via mobile

Lotte Hotel World made a good impression on our family visit to Seoul as the staff were so kind and attentive. We had some difficulties as our children were feeling sick and more, but hotel staff, Ohjabi(as far as I remember her name right)and the manager listened to us carefully, upgraded our room and helped us to spend better days that we really appreciated it. When we visit next time, hope we can see those staffs again. It was somewhat old but well facilitated and loved people there.Thanks again.

Stayed: October 2016, travelled with family
Thank Grace L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaehongPark, 제너럴 매니저 at Lotte Hotel World, responded to this reviewResponded 17 October 2016

Dear. Grace L

Thank you for staying at the Lotte hotel world for your recent family trip in Seoul, Korea and thank you for sharing your experience with us on tripadvisor site. Your thoughts and concerns are much appreciated that it will help us to improve our service in future.

I'm glad that you had a wonderful time with us and glad that you and your family enjoyed surrounding entertainments also!

Thank you again and look forward to have you with us again in near future with better service!

Best Regards,
General Manager,
Park Jaehong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2016

I think this hotel is overly expensive. But no other choice of decent hotel in the same area. People mainly come for Lotte world and shopping at Lotte. For business traveler, this is over priced. I wish there will be more choice of hotel in this area in the future.

  • Stayed: May 2016, travelled on business
    • Location
    • Cleanliness
    • Service
Thank cychk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaehongPark, 제너럴 매니저 at Lotte Hotel World, responded to this reviewResponded 14 October 2016

Dear. cychk

Thank you for staying at the Lotte hotel world for your recent family trip in Seoul, Korea and thank you for sharing your experience with us on tripadvisor site. Your thoughts and concerns are much appreciated that it will help us to improve our service in future.

I'm glad that you had a wonderful time with us and glad that you and your family enjoyed surrounding entertainments also!

Thank you again and look forward to have you with us again in near future with better service!

Best Regards,

General Manager,

Park Jaehong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2016

Stayed on the 16th floor and during the check in I was greeted with a Korean traditional gift. The room was a bit small but comfortable. The breakfast buffet is great, you have to try the seafood gruel, it is the best I've ever tasted. Also, the hotel is located in the middle of a major shopping district and connected with Lotte Mall and World. A great place to do business and rest.

  • Stayed: February 2016, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Eunjin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaehongPark, 제너럴 매니저 at Lotte Hotel World, responded to this reviewResponded 14 October 2016

Dear. Timesq1

Thank you for staying at the Lotte hotel world for your recent family trip in Seoul, Korea and thank you for sharing your experience with us on tripadvisor site. Your thoughts and concerns are much appreciated that it will help us to improve our service in future.

I'm glad that you had a wonderful time with us and glad that you and your family enjoyed surrounding entertainments also!

Thank you again and look forward to have you with us again in near future with better service!

Best Regards,

General Manager,

Park Jaehong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2016 via mobile

I was there for my honeymoon.
The service was very nice of the staff was very attend.
That was very kind .
The room service was very fast,the food was very good . Downstairs was a mini bar open 24hr you can see the view and is connect to the Lotte mall.
I will recommend to foreign people to go to this hotel, everybody speak english n chinese.

Stayed: September 2016, travelled as a couple
1  Thank 동재 이
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaehongPark, 제너럴 매니저 at Lotte Hotel World, responded to this reviewResponded 14 October 2016

Dear. 동재 이

Thank you for staying at the Lotte hotel world for your recent family trip in Seoul, Korea and thank you for sharing your experience with us on tripadvisor site. Your thoughts and concerns are much appreciated that it will help us to improve our service in future.

I'm glad that you had a wonderful time with us and glad that you and your family enjoyed surrounding entertainments also!

Thank you again and look forward to have you with us again in near future with better service!

Best Regards,

General Manager,

Park Jaehong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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