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Reviewed 2 March 2018

Really amazing from start to finish. I checked in after a grueling taxi ride through Seoul and was met with a friendly, patient, and polite response by all of the staff. No silly question was met with any amount of contempt, just genuine compassion and eagerness to help. The staff remained this wonderful throughout my entire stay.

My room (apartment) was so spacious I wish I had more time to enjoy all of it's features! It's really an oasis of comfort after spending the day shopping in the ever so conveniently located Coex underground shopping mall. (It's attached to the hotel building.) There's a cinema, aquarium, dozens of restaurants, and more stores than one can visit in a day.

Coming back to my room was the highlight of my day. I loved the extra large bathtub (the only one I've found in Korea to fit my tall frame.) I also loved the shower which had a nice steam option if you enjoy a spa-like experience.

The bed was also very comfortable too! Not as firm as I've found most Korean beds.

Check-out was easy. The staff showed me how to reach the CALT which was a two minute walk for my long legs. I could check-in for my flight and check my bags right there. No wait! A quick luxury bus ride to the airport and I got to skip all the lines!

It's really the best location is Seoul.

  • Stayed: March 2018, travelled solo
    • Value
    • Cleanliness
    • Service
Thank Desiree F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OakwoodGRO, 매니저 at Oakwood Premier Coex Center, responded to this reviewResponded 5 March 2018

Dear Valued Guest, Desiree F

Warm Greetings from Oakwood Premier Coex Center Seoul, Korea!

First of all, we would like to thank you for taking time from your busy schedule to leave this detail review for Oakwood Premier Coex Center.

We appreciate your comment that you've fully enjoyed your stay in our spacious residense with well equipped kitchen and various facilities. We sincerely hope you've made unforgettable memories with us while you're staying.

As you mentioned, Oakwood Premier Coex Center is conveniently located in the COEX mall so that our residents easily can reach to the entertaining place like aquarium, department store, coference center and theater etc. Also there are 2 subway line in the coex mall and information centers which means you can go to anywhere easily from Oakwood Premier Coex Center.

It is always a great pleasure to receive such a positive comments and we will continually strive to provide a warm and genuine service to all our guests.

Again, thank you very much for selecting Oakwood and hope to welcome you again in near future. We will never forget the moments with you!

Have a great day!

With kind regards,

Lian Lee
Guest Relations Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2018

Can't say enough how much we enjoyed our stay at the Oakwood. We splurged on a two bedroom superior room, and it was much larger than I anticipated. The kitchen facility was wonderful, and the entire room was spotless. The bed was extremely comfortable and the room (at least on floor 7) was very quiet. Most impressive was the hotel staff; they were extremely accommodating, and genuinely enthusiastic in helping us in any way they could.

Stayed: February 2018, travelled with friends
Review collected in partnership with this hotel
Thank iowastate89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OakwoodGRO, 매니저 at Oakwood Premier Coex Center, responded to this reviewResponded 2 March 2018

Dear Valued Guest, iowastate89

Warm Greetings from Oakwood Premier Coex Center Seoul, Korea!

First of all, we would like to thank you for taking time from your busy schedule to leave this detail review for Oakwood Premier Coex Center.

We appreciate your comment that you've fully enjoyed your stay in our spacious residense with well equipped kitchen and various facilities. We sincerely hope you've made unforgettable memories with us while you're staying.

As you mentioned, Oakwood Premier Coex Center is conveniently located in the COEX mall so that our residents easily can reach to the entertaining place like aquarium, department store, coference center and theater etc. Also there are 2 subway line in the coex mall and information centers which means you can go to anywhere easily from Oakwood Premier Coex Center.

It is always a great pleasure to receive such a positive comments and we will continually strive to provide a warm and genuine service to all our guests.

Again, thank you very much for selecting Oakwood and hope to welcome you again in near future. We will never forget the moments with you!

Have a great day!

With kind regards,

Lian Lee
Guest Relations Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2018

The good: The room size is awesome. Excellent for families with bigger children (ours are 11 and 14). The location is excellent. Entry into Coex and convenient for anything South of the Han River. The gym is nice. The pool is great. Service is good, especially the bellmen.

The not-so-good: The room smelled like smoke. When we called down for an extra blanket, there were none. For two days. That seemed weird. Not sure why that was the case. Have never found that in any hotel. The water in the shower was extremely temperamental.

We would likely stay again, given the size of the rooms. I just expected a bit more from Oakwood.

  • Stayed: February 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Amy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OakwoodGRO, 매니저 at Oakwood Premier Coex Center, responded to this reviewResponded 26 February 2018

Dear Valued Guest, Amy V
Warm Greetings from Oakwood Premier Coex Center Seoul, Korea!

First of all, we would like to thank you for taking time from your busy schedule to leave this detail review for Oakwood Premier Coex Center. We appreciate your comment that you've fully enjoyed your stay in our spacious residense with well equipped kitchen and various facilities.

We sincerely hope you've made unforgettable memories with us while you're staying.
As you mentioned, Oakwood Premier Coex Center is conveniently located in the COEX mall so that our residents easily can reach to the entertaining place like aquarium, department store, coference center and theater etc. Also there are 2 subway line in the coex mall and information centers which means you can go to anywhere easily from Oakwood Premier Coex Center.

It is always a great pleasure to receive such a positive comments and we will continually strive to provide a warm and genuine service to all our guests.

Again, thank you very much for selecting Oakwood and hope to welcome you again in near future.
We will never forget the moments with you!

Have a great day!

With kind regards,

Lian Lee
Guest Relations Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2018

Oakwood Premier was the third hotel for the last trip but the best hotel. Nice location and convenient for food, shopping and transportation. Front desk was kind and knowledgeable. Bell boy was helpful. Room was wide and arrange and display was excellent. City air terminal was next door. But it’s very inconvenient to move heavy luggage. Hotel should provide luggage transportation for customer. There looked ventilation problem because I could hear air flow noise in everywhere. Usually Korean hotels they don’t renovate their facilities. Please update Oakwood sometimes. I want to come back.

Room Tip: A lot of storage area and full size refrigerator.
Stayed: February 2018, travelled as a couple
Review collected in partnership with this hotel
Thank hae l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OakwoodGRO, 매니저 at Oakwood Premier Coex Center, responded to this reviewResponded 26 February 2018

Dear Valued Guest, hae I
Warm Greetings from Oakwood Premier Coex Center Seoul, Korea!

First of all, we would like to thank you for taking time from your busy schedule to leave this detail review for Oakwood Premier Coex Center. We appreciate your comment that you've fully enjoyed your stay in our spacious residense with well equipped kitchen and various facilities.

We sincerely hope you've made unforgettable memories with us while you're staying.
As you mentioned, Oakwood Premier Coex Center is conveniently located in the COEX mall so that our residents easily can reach to the entertaining place like aquarium, department store, coference center and theater etc. Also there are 2 subway line in the coex mall and information centers which means you can go to anywhere easily from Oakwood Premier Coex Center.

It is always a great pleasure to receive such a positive comments and we will continually strive to provide a warm and genuine service to all our guests.

Again, thank you very much for selecting Oakwood and hope to welcome you again in near future.
We will never forget the moments with you!

Have a great day!

With kind regards,

Lian Lee
Guest Relations Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2018

Excellent choice for staying in Seoul:. It has spacious rooms, with good facilities. Very good cleaning services. Many choiches at the restaurant for breakfast. Handy underground, mall, restaurants, cinema, acquarium, library in Coex.

Stayed: January 2018, travelled on business
Review collected in partnership with this hotel
Thank 176cm32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OakwoodGRO, 매니저 at Oakwood Premier Coex Center, responded to this reviewResponded 23 February 2018

Dear Valued Guest, 176cm32

Warm Greetings from Oakwood Premier Coex Center Seoul, Korea!

First of all, we would like to thank you for taking time from your busy schedule to leave this detail review for Oakwood Premier Coex Center.

We appreciate your comment that you've fully enjoyed your stay in our spacious residense with well equipped kitchen and various facilities. We sincerely hope you've made unforgettable memories with us while you're staying.

As you mentioned, Oakwood Premier Coex Center is conveniently located in the COEX mall so that our residents easily can reach to the entertaining place like aquarium, department store, coference center and theater etc. Also there are 2 subway line in the coex mall and information centers which means you can go to anywhere easily from Oakwood Premier Coex Center.

It is always a great pleasure to receive such a positive comments and we will continually strive to provide a warm and genuine service to all our guests.

Again, thank you very much for selecting Oakwood and hope to welcome you again in near future. We will never forget the moments with you!

Have a great day!

With kind regards,

Lian Lee
Guest Relations Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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