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All reviews gongdeok station swimming pool airport train rain shower business trip coin laundry excellent hotel coffee shop decent size i highly recommend this hotel comfortable hotel breakfast buffet tourist attractions single bed convenient location stayed for nights seoul station
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Reviewed 31 March 2018 via mobile


Located right in the heart of Mapo district. Easy to reach and easy to move around from here to any corner of Seoul.

Rooms are big enough for a single occupancy.
Breakfast is great. I was provided the vegetarian breakfast courteously.
WiFi is excellent.
Bed, shower, fittings and amenities are good too. BUT THE ENTIRE ROOM HAS ONLY ONE CHARGING STATION. PLEASE CARRY THE CONVERTIBLE/GLOBAL CHARGERS.

Myeongdong and Namdemun markets are easily accessible from here.

Stayed: February 2018, travelled on business
Thank Vishal N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this reviewResponded 2 April 2018

Warm greetings from LOTTE City Hotel Seoul Mapo.


Thanks for the detailed review.
We'll be able to get a lot of help from other people about explaining the many benefits we have.

I will make sure that your valued opinion is fully reflected in our effort to make Lotte City Hotel Seoul Mapo more responsive to guests’ needs.

Once again, thank you for sparing your precious time for us, and let us have one more chance to serve you.
If there is any assistance you require, please never hesitate to let us know. It’s our pleasure.

Have a great day.

Best regards,

Edward Park

General Manager
LOTTE City Hotel Seoul Mapo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2018

I stayed in this hotel during a recent business travel. Cleaniness and service is quit good not least compared with pricelevel. The room was decoreated nicely and well utilized space.Only two comments for improvement would be having a minibar and also increase assortment in restaurant.

  • Stayed: March 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank michael s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this reviewResponded 2 April 2018

Warm greetings from LOTTE City Hotel Seoul Mapo.


Thank you for coming to visit our hotel and taking the time to write a review.
Your review will be definitely helpful for our potential guests and for us.

We will consider about your opinion.
We will always do our best to present the best gift for your stay in Seoul, Korea.
We hope to be able to welcome you back soon and if there is any assistance you require, please never hesitate to let us know. It’s our pleasure.

Have a great day.



Best regards,
Edward Park
General Manager
LOTTE CITY HOTEL SEOUL MAPO

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2018 via mobile

I think the location and convenience are the best part of this hotel.
You get to be very close to Hong-dea where you get to be surrounded by energetic youth with trendy and arty stuff. Night clubs, bars, food, shopping, college students, Inde-music.. you name it.

The staff service was not bad but some what a bit robot like as if this people are trained in a way no human touch but provide just service. But just my personal opinion. I traveled all over the country but most in-friendly staff. Doesn’t mean they are bad. Kind and well mannered but it’s like with no feeling. Strange. But I get to talk to cleaning ladies they weren’t like the front desk people much friendly with sense of humour nice.

But I loved the bath room with a cloth line very convenient! A small thing make difference to travellers. Coin laundry was helpful too. I stayed about total 3 weeks in and out of the city.
Easy go back to the place.

Didn’t take photos. But it was exactly the same as they advertised so I went back to this hotel 3 times.

Stayed: January 2018, travelled solo
1  Thank JoJo E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this reviewResponded 11 March 2018

Warm greetings from LOTTE City Hotel Seoul Mapo.


Thank you for coming to visit our hotel and taking the time to write a review.

Such a pleasure to read your glowing review and I’m delighted to note of your thorough enjoyment following your stay at LOTTE City Hotel Seoul Mapo.

We greatly appreciate your honest feedback and we will be taking them into consideration at the next available opportunity to make improvements to our human touch services.

We hope to be able to welcome you back soon and if there is any assistance you require, please never hesitate to let us know. It’s our pleasure.

Have a great day.


Best regards,

Edward Park
General Manager
LOTTE City Hotel Seoul Mapo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2018

Was suggested this hotel from a friend who had stayed a number of time prior. Location is close to shops (Supermarket and mall below), trains and taxis. The rooms were clean and generous size. There was a bath in my room which is not too common for the area. Indoor pool was nice touch although the Gym was a little disappointing. Worth the money.

Room Tip: My room was rather warm and the only way to cool down was to open window and let air escape. Aircon was VERY effective!
  • Stayed: February 2018, travelled on business
    • Value
    • Location
    • Service
1  Thank teamsword
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this reviewResponded 11 March 2018

Warm greetings from LOTTE City Hotel Seoul Mapo.


Thank you for coming to visit our hotel and taking the time to write a review.
Your review will be definitely helpful for our potential guests and for us.

We will always do our best to present the best gift for your stay in Seoul, Korea.
We hope to be able to welcome you back soon and if there is any assistance you require, please never hesitate to let us know. It’s our pleasure.

Have a great day.



Best regards,
Edward Park
General Manager
LOTTE CITY HOTEL SEOUL MAPO

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2018

Stayed for 4 nights at end of our Olympic trip so we could explore the city. Good value hotel, we had a room with a double for us and a single bed for our daughter, both very comfortable and room was spacious enough, nice to have fridge and bottles of water were provided each day. Robes and slippers were provided also along with shower gel, shampoo and toothbrushes/paste sets. WiFi is also available in the rooms and service for this was good.
Note that if you use the pool you do need to wear a swim hat.
The hotel is right above Gongdeok station which serves lines 5&6 and also has the airport line. Easy to get to all points of Seoul from this location. Hotel is Exit 2 from the station. on B1 level there are lot's of restaurants and a good supermarket.Has everything you need here.

  • Stayed: February 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank Alison S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lottecityhotel-mapo, 제너럴 매니저 at Lotte City Hotel Mapo, responded to this reviewResponded 21 February 2018

Warm greetings from LOTTE City Hotel Seoul Mapo.

Thank you for taking the time to share your review of your stay.
Your feedback is extremely valuable to us, as we strive to improve with each and every stay.
I am pleased you had an enjoyable stay with us overall.

You are correct, we are situated in a prime location in downtown making it very convenient for our guests to explore the Seoul city.
I hope we will have the opportunity of welcoming you back and earning your fifth star.

Have a great day.


Best regards,

Edward Park

General Manager
LOTTE City Hotel Seoul Mapo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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