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Reviewed 20 October 2018 via mobile

We had a lovely time at the Chattium which is located close to the main tourist attraction- Shwedagon Pagoda. We overlooked a lovely lake and the staff were friendly and cooperative. There was a choice of restaurants and a great bar and breakfast was really good. The room was spacious, clean and there was even a pillow menu. The hotel provided a free shuttle bus to areas in Yangon. Unfortunately we didn’t start long enough to use all their facilities like the pool.

Date of stay: October 2018
Trip type: Travelled with family
Thank NRWorldTraveller
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Prachaya P, Director of Rooms / Hotel's Executive Committee at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 31 October 2018

Dear Voyager66518,

Mingalarbar!
Thank you for taking time to write the review here on TripAdvisor. We appreciate that you have shared feedback and comments on your experience with us. Whilst we are delighted that you satisfied overall services at our hotel especially FRIENDLY & COOPERATIVE STAFF, great location where is walking distance to the famous Shwedagon Pagoda, REALLY GOOD BREAKFAST and spacious & clean room.

Chatrium Hotel Royal Lake Yangon is lucky to have such a great team. And certainly we will maintain “one of the best & GREATEST 5 star hotels in Myanmar”.

We look forward to welcoming you again at Chatrium Hotel Royal Lake Yangon.

And please do not hesitate to contact me at anytime, if you have plan to come back to Yangon in the future.


Best regards,
Prachaya Puengpanich (Ned)
Director of Rooms / Hotel’s Executive Committee
prachaya.pue@chatrium.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2018 via mobile

Stayed at the hotel from 17 Oct to 19 Oct for business purposes. I didn’t sleep well on my first night at the hotel even through the room was kept clean and tidy.

Early next morning, I left the hotel for my work schedule and return for a break couple of hours later. By the time I left my room again for appointments, the room was in need of cleaning. I returned later that evening, the bed was made, bathroom towels and bottled waters replaced and shoes neatly arranged again. Above all, my housekeepers - Ei Malar Kine and So Pyae left me a packet of Twinning Camomile Teabag to help me get a better sleep. I appreciated the gesture and thank you again!!!

Date of stay: October 2018
Trip type: Travelled on business
Thank Candy C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Prachaya P, Director of Rooms / Hotel's Executive Committee at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 19 October 2018

Dear Candy C,

Mingalarbar!
Thank you for taking time to write the review here on TripAdvisor. We appreciate that you have shared feedback and comments on your experience with us. Whilst we are delighted that you satisfied overall services at our hotel especially hospitality mind of our Housekeeping Team.

Moreover, I have already passed your appreciation to our excellent Ei Malar Kine and So Pyae.

Chatrium Hotel Royal Lake Yangon is lucky to have such a great team. And certainly we will maintain “one of the best 5 star hotels in Myanmar”.

We look forward to welcoming you again at Chatrium Hotel Royal Lake Yangon.

And please do not hesitate to contact me at anytime, if you have plan to come back for fantastic experience at our hotel.


Best regards,
Prachaya Puengpanich (Ned)
Director of Rooms / Hotel’s Executive Committee
prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2018

Yangon is hot in October. The Monsoon season is just over, the mass tourist flux hasn't arrived. The price is still low and it's a great ime to catch some dry hot sunny weather.
This Chatrium is one of the leading 5 stars hotel in Yangon, it is not new, but it has a prime location beside the Kandawgyi Lake, with unobstructed views of Shwedagon Paya . It is worth the extra to get a room with both the Lake and pagoda view.
The lobby is stylish, the breakfast buffets are excellent. The swimmong pool is nice, a good respite after a full day sightseeing. The hotel has free shuttles to the Scotts market, but the frequency is scarce.
The service is excellent, staffs are friendly and speak good English.
Over all, we enjoy our stay, you get full 5 stars service for the price of an average 2 stars hotel in Europe or US, it is great value.

Room tip: Get aroom with full view of the lake and the pagoda, the higher floors got better views.
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank masterman2
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Prachaya P, Director of Rooms / Hotel's Executive Committee at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 19 October 2018

Dear raymasterman,

Mingalarbar!
Thank you for taking time to write the review here on TripAdvisor. We appreciate that you have shared feedback and comments on your experience with us. Whilst we are delighted that you satisfied overall services at our hotel especially PRIME LOCATION WALKING DISTANCE TO KANDAWGYI LAKE AND FAMOUS SHWEDAGON PAGODA, STUN VIEW OF SHWEDAGON PAGODA FROM YOUR ROOM, stylish Lobby, EXCELLENT BREAKFAST, excellent & friendly staff AND GREAT VALUE IN OVERALL.

Chatrium Hotel Royal Lake Yangon is lucky to have such a great team. And certainly we will maintain “one of the best LEADING 5 star hotels in Myanmar”.

We look forward to welcoming you again at Chatrium Hotel Royal Lake Yangon.

And please do not hesitate to contact me at anytime, if you have plan to come back for fantastic experience at our hotel.


Best regards,
Prachaya Puengpanich (Ned)
Director of Rooms / Hotel’s Executive Committee
prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2018

We enjoyed five nights at this hotel in Yangon. The location is excellent. The public areas are spacious and comfortable. The hotel is comfortable and clean with a caring staff. There was a wide selection at the breakfast buffet, and the staff at the lobby lounge was excellent. Kudos to Denny, Gary, Flora, and Lucy who served us drinks and snacks. We loved the view of Shwedagon Pagoda from our room overlooking the park and hotel patio/pool. Highly recommend this hotel.

Room tip: Ask for room with a view of the park and pagoda
Date of stay: October 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank Bill Y
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Prachaya P, Director of Rooms / Hotel's Executive Committee at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 19 October 2018

Dear Bill Y,

Mingalarbar!
Thank you for taking time to write the review here on TripAdvisor. We appreciate that you have shared feedback and comments on your experience with us. Whilst we are delighted that you satisfied overall services at our hotel especially EXCELLENT LOCATION OF OUR HOTEL, spacious & comfortable public area, CARING STAFF and wide selection at the breakfast buffet.

Moreover, I have already passed your special appreciation to Danny, Gary, Flora and Lucy at our Beautiful Lobby Lobby Lounge

Chatrium Hotel Royal Lake Yangon is lucky to have such a great team. And certainly we will maintain “one of the best LEADING 5 star hotels in Myanmar”.

We look forward to welcoming you again at Chatrium Hotel Royal Lake Yangon.

And please do not hesitate to contact me at anytime, if you have plan to come back to our WONDERFUL country, Myanmar.


Best regards,
Prachaya Puengpanich (Ned)
Director of Rooms / Hotel’s Executive Committee
prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2018

From the time we arrived we were greeted by warm friendly staff. Check in was seamless and very quick. The bell boy after delivering our bags, explained how everything in the room worked. Breakfast each morning was fantastic, no shortage of variety and a fresh egg station. Would definitely stay there again.

Date of stay: October 2018
Thank Meremale60
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Prachaya P, Director of Rooms / Hotel's Executive Committee at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 19 October 2018

Dear malc0lmapps,

Mingalarbar!
Thank you for taking time to write the review here on TripAdvisor. We appreciate that you have shared feedback and comments on your experience with us. Whilst we are delighted that you satisfied overall services at our hotel especially WARM FRIENDLY STAFF, professional Bell Boy Team and FANTASTIC & GOOD VARIETY OF BREAKFAST BUFFET.

Chatrium Hotel Royal Lake Yangon is lucky to have such a great team. And certainly we will maintain “one of the best 5 star hotels in Myanmar”.

We look forward to welcoming you again at great place to stay, Chatrium Hotel Royal Lake Yangon.

And please do not hesitate to contact me at anytime, if you have plan to come back to Yangon in the future.


Best regards,
Prachaya Puengpanich (Ned)
Director of Rooms / Hotel’s Executive Committee
prachaya.pue@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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