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All reviews washing machine anse vata bedroom apartment full kitchen new caledonia across the road self cater excellent location large balcony shower over bath reception staff restaurants and shops main bedroom well equipped kitchen easy access water taxi ocean view
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434 - 439 of 993 reviews
Reviewed 2 May 2016

Staff at front desk very nice and helpful,close to restaurants and beach.Housekeeping was terrible!!!! there for 1 week had to ring EVERYDAY for toiletries,coffee,tea,sugar ect!! no replacement of tea towel or dishwashing,laundry detergent had to ask AGAIN!!! BUT to be left with no toilet paper was just the limit!! This does not even happen in a 0 star Hotel !!!!would not stay there again.

Date of stay: April 2016
2  Thank Abruzzese
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HiltonNoumea, Room Division Manager at Hilton Noumea La Promenade Residences, responded to this reviewResponded 3 May 2016

Dear Guest,

Thank you for your feedback.
We truly apologize that you did not enjoy your time spent. We here at the Hilton strive to make your experience the best possible, and we are so disappointed you did not receive this. I have shared your comments with our Executive Housekeeper so as to address the issues mentioned immediately.
We hope you will come back to give us another chance to show you our true authentic Hilton hospitality.

Best regards,

Emmanuel CORALLO
Room Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2016

The apartment was just right for us. Everything was spaced out and functional. Cleaned everyday, friendly staff and the view from the balcony added to the 'vacation' feel of the place. Location-wise it was far from the city centre but close to shops and good eats. There is also a bus stop nearby which makes the commute to the city centre manageable. The service of the staff was A - grade! I will definitely stay here again on my next trip back.

Date of stay: March 2016
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank Lily S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HiltonNoumea, Room Division Manager at Hilton Noumea La Promenade Residences, responded to this reviewResponded 3 May 2016

Dear Lily S,

Thank you for sharing your review regarding your recent visit in our hotel.
We are happy to hear that you enjoyed your stay and that our facilities and service were to your satisfaction.
Thank you again for your feedback and we look forward to seeing you again in the near future!

Kind regards,

Emmanuel CORALLO
Room Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2016

The Hilton was a spectacular apartment for long or short term stays; it is a little way from the central city, but that's where you want to on an Island like this. Close to restaurants and the beach is just across the road. Budget Rentals are 5-10 minutes walk down the road. At the Hilton, staff are friendly and even gave a tour of the cool little marriage area/church. The apartment was tidy and clean and has plenty of room with a kitchenette. The hotel restaurant was excellent but the pool is positioned too close to the restaurant in my opinion.

Room tip: If you are a confident driver, rent a car from the airport. Negotiate for an apartment on a higher floor.
Date of stay: February 2016
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
2  Thank Timk001
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HiltonNoumea, Room Division Manager at Hilton Noumea La Promenade Residences, responded to this reviewResponded 26 April 2016

Dear Guest,

Thank you for sharing your experience in our hotel at Tripadvisor and we look forward to welcoming you back for another stay.


Kind regards,

Emmanuel CORALLO
Room Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2016

Enjoyed my stay, everything in the room worked. Breakfast was great. Staff were all very friendly. Liked the location, lovely restaurants near by. Had a nice ocean view from my room. Hotel has ample parking.

Date of stay: April 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank hsundarjee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HiltonNoumea, Room Division Manager at Hilton Noumea La Promenade Residences, responded to this reviewResponded 26 April 2016

Dear Hasmukh,

Many thanks for this great review and for sharing your feelings about your stay.
We look forward to welcoming you back for another stay.

Best regards,

Emmanuel CORALLO
Room Division Manager

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Reviewed 23 April 2016

This hotel was just perfect for our 4-night stay in Noumea. Great rooms with kitchenettes, a fantastic boulangerie (bakery) nearby, opposite the beach and close to restaurants, taxi boats to the islets.
Plus, really outstanding customer service - the staff at reception was attentive, super-friendly and happy to cater to all our needs (kudos to Armand and Rachel).

Quality/price ratio was excellent (New Caledonia is a very expensive destination).

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Marco0816
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HiltonNoumea, Room Division Manager at Hilton Noumea La Promenade Residences, responded to this reviewResponded 26 April 2016

Dear Marco,

Thank for you choosing to stay at Hilton Noumea and for posting a review on TripAdvisor.
We are delighted to hear that you had a great stay in Noumea.
We hope to welcome you back to the hotel soon.

Best regards,

Emmanuel CORALLO
Room Division Manager

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