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Reviewed 15 May 2017

I have spent 3 days in Bogota for Business on October 2016 and this hotel was perfect with large rooms with free WiFi internet , excellent breakfast ,very nice service . its a hotel that you can fill as inside of your home.
Excellent !!!!

Date of stay: October 2016
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Ricardo W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cientouno P, Director de Relaciones con Clientes at 101 Park House, responded to this reviewResponded 16 May 2017

Dear Ricardo,

We are very thankful for your positive comments, they are the best way of knowing our job is done, it is our main objective to deliver the best experience for our guests.

We really hope you can stay with us in your next trip to Bogotá!

Best regards,
Alejandra Campo
Costumer Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2017 via mobile

Very polite friendly hotel staff, big room like an apartment, could be a great hotel.
The restaurant is a different entity, the waiter told me my credit card payment hadn't worked and took it again, I realised what he'd done the next day and made them reimburse me.

The rooms are tired, the linen and towels are old, everything has the hotel name printed on it to make you think it's classy, the problem is it's all a bit cheap and nasty.

The noise from the bar and restaurant - which is quite rowdy - carries through the echoing courtyard to the bedrooms even the 4th floor where I was.

The place needs some better management, refurbishment and certainly isn't good value for the cost. Next time I will try the Hilton Doubletree across the road which is half the cost.

I hope the manager doesn't bother responding by offering for me to come back, I most definitely won't!!

Date of stay: April 2017
Trip type: Travelled on business
1  Thank mcamillin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cientouno P, Director de Relaciones con Clientes at 101 Park House, responded to this reviewResponded 3 May 2017

Greetings Mr. Mark,

Thanks for your kind words for our staff and your comments, knowing what our guests think about the Hotel is the way we can improve our service comments. We are very sorry about the inconvenience with your credit card at the restaurant, unfortunately the system failed and we can’t notice if the transaction was approved, please excuse us if we didn’t act on time and explain it as we should and your feel uncomfortable with our response. Please accept our sincere apologies.
It is our main objective to deliver the best experience for our guests and we regret that we didn’t fulfill your expectations regarding our room and the noise at the bedroom, we want to let you know that we also have other type of rooms that are more quiet and hopefully we can convince you on a next visit to try them. We are a classic hotel but our last refurbishing was on 2015 and our towels and linen are changed every 6 months to assure the quality of our service, and with your advice we will look for better cleaning and softening products and the laundry in order to improve them and reflect a high quality of fabrics.

We appreciate, if there is anything else you want us to know regarding our service please don’t hesitate to do so.

Kind regards,
Alejandra Camp
Costumer Experience Manager

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Reviewed 20 April 2017

Stayed at 101 Park House for 12 months and I consider it my second home. This 5-star accommodations and service can't be found anywhere else in Bogota/Colombia. Staff went out of their way to ensure I felt at home. Miss the place

Room tip: If you can afford it, get a Suite on the top floor. Although all rooms are "First Class".
Date of stay: May 2016
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank Walter D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cientouno P, Director de Relaciones con Clientes at 101 Park House, responded to this reviewResponded 24 April 2017

Dear Walter,

We are very thankful of your comment, it is our premise to make our guests feel like home so they wish to return and we are glad to know we made your stay in Bogotá more pleasent .
We will be happy to have you again with us, living moments at 101%!

Best regards from your family at Bogotá,

Alejandra Campo Castillo
C.E.M.
Costumer Experience Manager

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Reviewed 1 April 2017 via mobile

Arrived late and immediately taken care of in terms of food .. taken to room and pleasantly surprised with amount of space. Lounge / kitchen / bedroom etc. Little open fire in the Lounge and if your not as tired as I was from travelling UK/US/India and Back to Bogota in two weeks then would make a really cozy evening inn.
Little bit noisy early evening with guests coming and going, but not later. Food ok, but service excelllent and well looked after. Taxi to and from hotel can be charged to hotel but get address write language a bit of an issue if Spanish isn't spoken. Lovely place and would stay again!!

Date of stay: March 2017
Trip type: Travelled on business
Thank John Debbie K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cientouno P, Director de Relaciones con Clientes at 101 Park House, responded to this reviewResponded 5 April 2017

Greetings Debbie,

We are very thankful of your comment, it is our premise to make our guests feel like home so they wish to return. We will be happy to have you again with us, living moments at 101%.

Best regards,

Alejandra Campo Castillo
C.E.M.
Costumer Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2017

The property is an apartment-style living with hotel amenities, with separate bedroom, lovely living room area and has a dining room and kitchen too. The guest rooms are the pinnacle among this hotel many facilities/amenities. Spacious, and well designed with a kind of “loft style”. Service is outstanding as well – staff are all nice, polite and very helpful. Car service is great and fairly priced too. The people are so professional and welcoming. A highly recommended accommodation, perfect for business, leisure or even family travel.

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank KACH H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cientouno P, Director de Relaciones con Clientes at 101 Park House, responded to this reviewResponded 28 March 2017

Dear TwoMonkeysTravel,

Thank you very much for your review,we appreciate your positive comments!

Our premise is make everybody happy here and make them want to come back, we really hope you can stay with us in your next trip to Bogotá so you can keep on living moments at 101%!

Best regards,
Alejandra Campo Castillo
C.E.M.
Costumer Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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