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“My first choice in Bogota”

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NH Collection Bogota Royal Teleport
Ranked #9 of 268 Hotels in Bogota
Certificate of Excellence
Reviewed 5 October 2017 via mobile

Not just because it location, close to the office, the NH has a clean and nice room to stay. The menu of the restaurant could be improve and expanded to attend better their clients.

Services and breakfast is also compatible to a 4 stars.

Stayed: October 2017, travelled on business
Thank FernandoFaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest R, Director de Relaciones con Clientes at NH Collection Bogota Royal Teleport, responded to this reviewResponded 6 October 2017

Dear Mr. Faria,

Thank you for let us know how you find your stay at our hotel. Our guest’s comments help as make the necessary adjustments on what you think is not so good, and keep improving those on which you think we are good. We will take into account your suggestions for our menu and breakfast.

We have a lucky location next to Shopping Malls Santa Ana and Hacienda Santa Barbara and we are also very close to some of the best restaurants and bars of Usaquen.

Our staff is amazing, more than teammates, we work as a family. This is why it is easy to make our guests comfortable and happy during their stays.

Hopefully you can come back soon. It will be a pleasure having you back as our guest in NH Collection Royal Teleport.

Kind Regards,

Guest Relations Manager

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Reviews (985)
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6 - 10 of 985 reviews

Reviewed 13 September 2017

The hotel is a perfect business hotel with a great staff and a solid internet. Everything I needed even a translator was provided, The rooms are clean and the beds comfortable. The only improvement would be heat.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank marglo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest R, Director de Relaciones con Clientes at NH Collection Bogota Royal Teleport, responded to this reviewResponded 14 September 2017

Dear Guest,

We appreciate the time you took on writing your kind words. It was a pleasure to have you at our Hotel. It is always a highest priority for us to ensure that our guests and customers leave the hotel happy and satisfied at all times.
We are happy you enjoyed your stay with us and the facilities and service experience were what you expected and deserve.
About the heat, we will take into account your suggestions. For your next visit we´ll be sure that in your room there is a portable heater (provided by guest request).

We' ll be waiting for your next visit,

Bests Regards,

Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2017

This was my 3rd or 4th time staying at this hotel. Always had a pleasant stay but this time the lady at the front desk (short black hair) was so rude.
I had a problem with my room window that didn't want to close and I went down to ask for someone to come check it out and I've rarely felt as uncomfortable in a hotel as when I went to ask her. She seemed very annoyed and rolled eyes. Same thing when I asked her to change a bill for smaller change so that I could leave tip to the luggage guy. Luckily, the man working at the front desk was way nicer and made up for her bad behavior.
(I'd like to point out that everyone can have a bad day, which is what I thought the day I checked in. However, being rude again the second day that's just being straight up unprofessional).

Other than that this hotel has a perfect location, great and comfy beds. Price are usually good too if you don't reserve last minute.

Too bad this last experience was so bad.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
1  Thank danym468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest R, Director de Relaciones con Clientes at NH Collection Bogota Royal Teleport, responded to this reviewResponded 14 September 2017

Dear Guest:

Thank you for taking some minutes to leave your comments of your stay in our NH Collection Royal Teleport

We are very sorry about the service you received in this opportunity. We will take into account your suggestions regarding the Front Desk staff and we will make sure that we will follow up on that so situations like these do not happen again in the future.
Nowadays we are working on it, motivating and training our team.

Hopefully you can come back soon and give us the chance to show you the service we usually give our guests and clients.

It will be a pleasure having you back as our guest in our Hotel.

Best Regards,

Guest Relations.

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Reviewed 12 September 2017

Good service.

Friendliness and helpfulness of personnel is professional.
Food and service from personnel in restaurant as good as it gets.
Rooms are spacious, clean, comfortable with quality beds and linen. You will sleep well.
Fast reliable internet all the time.
Big screen TV with Wide variety TV channels. HD channels.
Close to shopping malls.
Close to local markets and local restaurants.
Full gym with warm swimming pool.

There is an overall good vibe in the hotel.
The hotel has a nice fresh to it all the time.

I have stayed in various hotels around the world and this hotel is on par with the best in it’s class.

Keep up the good work.!

  • Stayed: August 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank Zacib C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest R, Director de Relaciones con Clientes at NH Collection Bogota Royal Teleport, responded to this reviewResponded 13 September 2017

Dear Mr. Zacib,

It is very gratifying for us to receive your insight comments. This makes us improve and motivates us to reach our goal of being the best.

We are fortuned to work in a Hotel like this, with elegant, comfortable and spacious rooms. Our brand Collection offers to our customers and guests, amenities with high quality standards like the Nespresso pods; Brilliant Basics items like: free easy wifi, amazing bed for a perfect rest, national and international newspaper, rain effect shower and more.

We also offer a variety of healthy breakfasts with high quality products and delicious options.

Our privileged location allow our guests and customers to have access to the best restaurants, shopping mall, parks and more, at a very short distance, as you said.

About our staff, they are really friendly and try to make our guest feel at home.

Thank you for counting on us, it was truly a pleasure to have you!

Kind Regards,

Guest Relations Manager

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Reviewed 11 September 2017

Very nice and helpful staff. i will most likely return to this place on future trips.
A real pity that the hotel is not affiliated to any loyalty program. it seems there is a NH loyalty program. The staff didn't tell me while I was there and when i asked NH customer service i was told i lost these points because I did not register before. this zero flexibility, zero information and zero customer service is very disappointing from a hotel chain that wants to be recognized as high quality.

  • Stayed: August 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Eytan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH Collection Bogota Royal Teleport

Address: Street 113 # 7-65, Bogota 110111, Colombia
Phone Number:
Region: Colombia > Bogota
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Bogota
#4 Romantic Hotel in Bogota
#7 Business Hotel in Bogota
#8 Luxury Hotel in Bogota
#20 Family Hotel in Bogota
Price Range: ₹ 5,661 - ₹ 15,096 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — NH Collection Bogota Royal Teleport 4.5*
Number of rooms: 251
Official Description (provided by the hotel):
The NH Collection Bogotá Royal Teleport hotel is in the Teleport Business Park, where many multinational companies are based. The hotel is very close to two of Bogotá's major shopping malls, while the colonial-style architecture in Usaquén is within walking distance. The hotel's 251 rooms all offer views of Bogotá and the mountains surrounding the city. Each room features contemporary décor and enjoys natural daylight. And our rooms all have a spacious feel, with comfortable beds and elegant bathrooms. Enjoy dinner at the El Bodegón restaurant, where international and local cuisine is on the menu. In the morning, there's a breakfast buffet and the hotel also features a gym and spa, as well as a pool overlooking the city. ... more   less 
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Also Known As:
Radisson Bogota
Bogota Radisson

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