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Reviewed 24 January 2017 via mobile

Bad experience - This hotel isn't respect tourist with fake photos.
Horrible 'desayuno'.
Don't mind twice: choose another. Local People of Punta del Este say choose options in Maldonado or La Barra, cities near about only 12 miles distance and a better beneffitty.

Stayed: January 2017, travelled with family
Thank Rubens G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2016 via mobile

My boyfriend and I used Hotwire to book a 4 day/3 night trip to Punta del Este and we were assigned Hotel Aqua. We got a standard room with a queen sized bed. Upon entering the hotel, it smells like mildew and feels stuffy. The room itself was extremely small.....but understandable given the low price of $95/night we paid during high season. What isn't justifiable is the stained bedsheets that felt gross. These were super thin bedsheets that weren't even typical hotel sheets. They were almost translucent and had stains on them. The carpet is stained and smells very strange. The shower was extremely small and had a flooding problem. Towels are stained and look like they have been used for years. The room is extremely dusty and in extreme need of cleaning and renovation. Breakfast was all stale. Wifi did not work in the room, only lobby. We ended up getting allergies from all the dust and stuffiness of the room that we cut our trip short to 2 nights because it was unbearable. You may be paying a lower price than the other places nearby, but it is NOT worth it. You might as well find something a little farther or maybe even opt for a hostel (which probably is a cleaner option that this awful hotel).

Stayed: January 2016, travelled as a couple
2  Thank GrandTour546159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

Two nights off-season in the beautiful seaside city of Punta Del Este, Uruguay. Hotel Aqua was, as expected, fairly empty off-season mid-week. The location is more "town" than "beach" but not a problem with the early autumn winds of Punta howling! Central city location meant, even off-season, there were lots of restaurants and shops nearby. Nothing particularly negative to say about the place but nothing stood out either. The room was large, clean, and had an outdoor terrace where parrots noisily but enjoyable flocked every morning. The only real problem was an almost complete lack of electrical outlets. To recharge any device, I had to put it in the bathroom sink and recharge via the shaver power outlet. There were NO unused outlets in the room. The staff, as I found true everywhere in Uruguay, were pleasant and always anxious to be helpful. Breakfast was adequate and the servers very pleasant but English was a bit of a problem. Would I stay there again? Yes. But it must be accepted for what it is--a pleasant beach town hotel where one spends very little time in his hotel room.

Room Tip: I opted for a larger room (Suite?) with a terrace but that put me at the farthest point from the elevator. Still worth it, in my opinion.
  • Stayed: April 2014, travelled solo
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Thank CPCIC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2014 via mobile

It has a great location right in the middle of everything, could use some renovations especially with the carpeting and getting rid of the old fashion keys but it was a nice stay overall considering i didnt really spend that much time there, also the staff was always friendly

Stayed: February 2014, travelled as a couple
Thank Cgbol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2013 via mobile

The rooms are tiny, the carpet is very old with lots of stains, same for the linens.
You have a 14" TV on a shelf that is almost hanging from the ceiling.
The bathroom has a less than small shower, very uncomfortable.
The door has no extra locks, just the knob that you can twist from the inside.
There is no parking, and is almost impossible to park on the street.

  • Stayed: February 2013
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Thank dumi72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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