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“One of the best choice to stay”

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Crowne Plaza Hotel Abu Dhabi
Ranked #17 of 127 Hotels in Abu Dhabi
Certificate of Excellence
abudhabi.uae
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“One of the best choice to stay”
Reviewed 8 July 2012

I have stayed at this hotel frequently. It is situated at the very nerve centre of the city.The restaurant is good serving to all section of the people to the satisfaction.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ramakrishnan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, General Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review, 5 August 2012
Dear “ramakrishnan s”,
We would like to thank you for your continuous patronage with us and for taking time to write a review of your stay at Crowne Plaza Abu Dhabi here on Tripadvisor.
Our guests’ complete satisfaction is our main goal and it is very pleasing to learn that this has been achieved on each of your visits.
We look forward to welcoming you back to our hotel in the near future.

Best regards,
Ivor Prestwood
General Manager, Crowne Plaza Abu Dhabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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922 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (196)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Southampton, United Kingdom
Level Contributor
70 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 6 July 2012

I stopped at this hotel for a 3 week period on business after having it recommended to me by a colleague, given its proximity to a large number of local shops/restaurants and good service. I can safely say that after my 3 week stay I would gladly go back (and hope to next month!). There were a few bad points to the hotel (hence only having a 4* rating) which I will cover below, but on the whole this is one of the best hotels I have stayed in.

It's location is good (its not in the best area of Abu Dhabi, however it is a nice area). It has close proximity to a number of shopping outlets/food establishments (the shawarma just round the corner is brilliant!), and also has a very cheap market across the road (very useful if you are stopping for a long time). There are always taxi's waiting outside to take you further out if you want to explore (tip: don't try walking to the marina mall, I did, and realised its a good 2 hour walk away in the blistering heat!)

For a nice view of the surrounding area you can go to the top floor where they have a small outdoor pool and a bar. In the day its too hot to go up there (they typically have it closed until 5.30pm each day), however at night its worth going up for a drink just to get a nice view/picture of the city scape. They also have shisha up on the roof which can make for a relaxing evening.

Good points
- Staff are really friendly (they knew my name after the first few days, always greeted me by name)
- Breakfast has a very good selection for the price and also has fresh cooked steak/fish/omelette
- Hotel listens to feedback (I made 5 suggestions mid-way through my stay, 3 were actioned a few days later)
- After having an issue mid-stay, the manager met me straight away and got everything sorted (above and beyond what most managers would do, I know this first-hand)
- Very clean (actually came back to find my room being dusted!)
- The air-conditioning in the room is extremely powerful! (I love the cold, but on max it was actually too cold for me!)
- Staff speak very good english (even the cleaners, who always asked me how I was each day)
- Close to a good variety of food outlets (both your typical fast-food and decent restaurants)

Bad points

- Downstairs bar always has too many people in (very squashed, especially when live music is on)
- Internet is slow (1Mb/sec when it isn't busy, even less when it is. Seems to be IHG's policy in some hotels now)
- Drinks are very expensive (even for a hotel)
- The gym doesn't normally have the AC on (not once in 3 weeks), so it gets incredibly warm when people are exercising

Overall I really liked this hotel and I would recommend it and would definitely stay again. If you aren't interested in going to the in-house bar or using the internet then this hotel is 5* and you should stay. If you do need access to the internet though you will find it close to unusable at busy times which in this day and age is a disappointment, and prevents you in most cases working from the hotel.

Room Tip: Try to avoid the first few floors as you can sometimes hear the bassline from the bar on the lower g...
See more room tips
  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LifeInAHotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, General Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review, 5 August 2012
Dear “LifeInAHotel”,
We would like to thank you for taking time to write a very detailed review of your stay at Crowne Plaza Abu Dhabi here on Tripadvisor.
We are happy to hear that our staff gave you an overall excellent service during your stay. Thank you for all the points you have noted about your stay – good and bad.
All your feedback will not go unnoticed and will be shared with the management and colleagues.
Thank you for recommending our hotel to other travelers visiting Abu Dhabi and we do look forward to the opportunity of once again welcoming you back to our hotel.

Best Regards,
Ivor Prestwood
General Manager, Crowne Plaza Abu Dhabi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MUMBAI
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 4 July 2012

I stayed there for 4 nights on my business trip and enjoyed the stay thoroughly. The Disco was amazing with live band playing.
Breakfast was with a lot of variety and the satff too was very welcoming...

Recommend this place totally.. Enjoy travelling!!!

Room Tip: Rooms are either with Hamdan street view or the interior road view. Recommend higher floor Hamdan vi...
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TAKARWANKAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, General Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review, 31 July 2012
Dear “TAKARWANKAR”
We would like to thank you for this short & wonderful review of your stay at Crowne Plaza Abu Dhabi and thank you for taking time to post it here on Tripadvisor.
We are thrilled to know that you were able to enjoy our facilities and services and that you found our staff welcoming.
Thank you for recommending us and we look forward to welcoming you back to our hotel.

Best Regards,
Ivor Prestwood
General Manager, Crowne Plaza Abu Dhabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kochi (Cochin), India
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 July 2012

Located in major area Hamadan street , very near to abudhabhi mall, marina mall and nice abudhabhi corinche.
room are good , bathroom also good . Breakfast was good with lot of choices . staff is very nice and helpful , But little expensive (may be abudhabhi expensive than dubai now)

Room Tip: getting parking is difficult in abudhabhi
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rathish00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, General Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review, 31 July 2012
Dear “rathish00”,
We would like to thank you for your short but sweet review of your stay at Crowne Plaza Abu Dhabi.
We are glad that our team managed to make your stay a great one.
We look forward to welcoming you back to our hotel in the near future.
Best Regards,
Ivor Prestwood
General Manager, Crowne Plaza Abu Dhabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Berwick, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 June 2012

I stay here most Wednesday and Thursday nights throughout the year. The hotel offers all the services expected of a 5 star hotel, but what sets it apart from the rest is the wonderful attitude of the staff. Check-in is swift and seamless. The restaurant staff are attentive, professional and have a great sense of humour. The level Lounge, Vincents & Heroes are all excellent in their own way. The gym & pool are more than adequate. Cho Gao & Spaccanapoli offer superb food with a lively, yet sophisticated atmosphere. I would not choose to stay anywhere else in Abu Dhabi.

Room Tip: Higher floors are better
See more room tips
  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HCEG1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, General Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review, 31 July 2012
Dear “HCEG1”,
We would like to thank you for taking time to write this wonderful review of your stay at Crowne Plaza Abu Dhabi and thank you for always choosing us.
Guests’ recognition is like music to our ears. We are so glad to note what you love about our hotel. Thank you for your comments in particular the “wonderful attitude of the staff”, “swift & seamless check in experience” and we are happy that you also enjoyed our wide variety of dining options and our gym and pool too.
Guests’ complete satisfaction is our main goal and we’re delighted to know that it has been achieved on all your stays with us.
We look forward to welcoming you again at Crowne Plaza Abu Dhabi.

Kind Regards,
Ivor Prestwood
General Manager, Crowne Plaza Abu Dhabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Abu Dhabi

Property: Crowne Plaza Hotel Abu Dhabi
Address: Abu Dhabi Hamdan Bin Mohamed St, Abu Dhabi, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Abu Dhabi
#12 Romantic Hotel in Abu Dhabi
#13 Business Hotel in Abu Dhabi
#17 Luxury Hotel in Abu Dhabi
Price range (per night): ₹ 4,263 - ₹ 12,594
Hotel Class:5 star — Crowne Plaza Hotel Abu Dhabi 5*
Number of rooms: 236
Official Description (provided by the hotel):
Crowne Plaza Abu Dhabi is an upscale hotel conveniently located in the city centre, just minutes away from the Corniche, main shopping districts and key business locations. The hotel provides friendly personalised service and a range of facilities from wifi access, Health and Spa facilities. For holiday makers, the hotel offers competitive prices & facilities. The 18 metre long roof top pool offers skyline views & an opportunity to exercise or relax.The hotel boasts and excellent array of Restaurants, Bars and LoungesHeroes, Abu DHabi's best Sportsbar in the basement; Cho Gao, Award-winning non smoking SE Asian Restaurant - Bar and Lounge, ground floor; Spaccanapoli, Abu Dhabi's favourite Italian with the famous one metre Pizza on the Mezzanine floor; Cappuccino's, the Cafe on the 1st floor offering Snacks and pastries;The Garden, the international Buffet Restaurant on the 9th floor;Vincent's Cigar lounge on the 9th floor;Level Lounge Chill out Bar by the pool on the RooftopBanquet and Meeting space is available for up to 400 Persons. ... more   less 
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Also Known As:
Abu Dhabi Crowne Plaza

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