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“Good Central Location”

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Crowne Plaza Hotel Abu Dhabi
Ranked #20 of 127 Hotels in Abu Dhabi
Certificate of Excellence
Shropshire
Level 4 Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Good Central Location”
Reviewed 8 May 2012

This was my second visit to the Crowne Plaza. The location is good and central, close to the Corniche but not really walkable in the heat. Staff were great, helpful and friendly. The rooms are spacious and have reasonable amenities, there is a gym on the top floor too which is pretty well equipped. There is a bar in basement called Heroes which serves reasonably priced food and a nice bar on the roof which is pleasant in the evenings as well as a rooftop pool.

Only downsides for me were that WIFI is pretty pricey and the food in the main restaurants is also quite expensive.

I was here on business and obviously had choices of hotels, even so I have been here twice and will go again in a few weeks time.

Room Tip: The restaurant is on the 9th floor so you want to be well above that to get the most quiet location.
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jaseandlou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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958 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (203)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
London
Level 6 Contributor
141 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 3 May 2012

This hotel is in the town centre. The rooms are of a good standard and services are reasonable. The problems are the lack of outside space and the absence of any atmosphere in the public areas. Restaurants are of adequate quality but uninspiring. The best is probably the basement bar. The roof bar and Vincents are probably worth avoiding. The two ground floor restaurants are at best adequate.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank London_Flyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza D, General Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review, 8 May 2012
Dear “London_flyer”,
Thank you for taking the time to put across your feedback regarding your recent experience with Crowne Plaza Abu Dhabi.
We are happy that you found our hotel “of good standard and reasonable services”. At Crowne Plaza Abu Dhabi, we are continuously upgrading our facilities & services to meet our guest expectations. Your comments will not go unnoticed and will be shared with the management & staff.
We look forward to welcoming you back in not so distant future.

Kind Regards,
Ivor Prestwood
General Manager, Crowne Plaza Abu Dhabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 4 Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 27 April 2012 via mobile

We booked the Crown Plaza simply because we had a long stopover in Abu Dhabi on our return to the uk, & it was very close to the airport. We had no idea what to expect, but were not disappointed. The room & bathroom was spacious, immaculately clean , with very comfortable bed & lovely linens. We had drinks & food at the pool bar which was excellent, although expensive, then we slept until our departure in the early hours. Would love to have experienced the hotels other food outlets, pools etc. Everything looked new & well kept. Above all, all the staff we met were extremely pleasant polite & helpful. Check in & out very efficient & made to feel like a really welcome guest- even being taken to the front door & waved goodbye! Well done.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anneyakka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza D, General Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review, 8 May 2012
Dear “Anneyakka”,
Thank you for taking time to write a review of your quick stay at Crowne Plaza Abu Dhabi.
We are happy that even though you just had a short stay, you enjoyed your room and the pool bar. On your next visit, please take time to try our award winning restaurants such as Spaccanapoli, Cho Gao & Heroes and our newly refurbished The Garden Restaurant.
It’s great to note that you found our staff extremely polite & helpful and your efficient check in & check out experience. We will share with the management & staff your feedback.
We look forward to welcoming you back to our hotel for you to completely enjoy our service & facilities.

Kind Regards,
Ivor Prestwood
General Manager, Crowne Plaza Abu Dhabi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 6 Contributor
317 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
Reviewed 26 April 2012

I have stayed at the Crowne Plaza on many occasions over the years. It's reliable and I've always enjoyed my stays. The relatively recent renovation has made a very big positive difference and further improved what is a very good choice of accommodation in Abu Dhabi. The rooms are well equipped and comfortable and the restaurants are really quite good. The buffet restaurant has significantly improved from what it used to be and breakfast is actually a pleasant experience. the Italian restaurant is very good and was in fact a place we often went to even when not staying at the hotel. The basement bar is a local institution; it may not be to your taste, but it's there if you want it.

The hotel design is dated, but the maintenance and udpates have kept the hotel current. A good address in Abu Dhabi.

  • Stayed June 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheGumnuts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza D, General Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review, 8 May 2012
Dear “The Gumnuts”,
Thank you so much for taking the time to share the experience of your recent stay at Crowne Plaza Abu Dhabi.
We are happy that you enjoy the recent renovation and improvement we have made at the hotel. We are continuously improving our facilities & services to achieve guests’ satisfaction at all time.
Thank you for your nice comments about the rooms & restaurants. As you have noted, The Garden has recently has some refurbishments to enhance guests’ dining experience. We are glad that you are patronizing Spaccanapoli. You may want to visit Cho Gao – the only non smoking restaurant & bar lounge in Abu Dhabi.
Again thank you and we look forward to your next stay.

Kind Regards,
Ivor Prestwood
General Manager, Crowne Plaza Abu Dhabi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Europe
Level 6 Contributor
85 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 25 April 2012

This hotel is well managed, well run, good breakfast, and great rooms. This is how a hotel should be. Staff are well trained and know how to look after the guests. I am always pleased when staying here and I advise anyone to join club priority which is free and gains you points for room upgrades and services.

Room Tip: I think all rooms here are adequate.
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  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aramis110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza D, General Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review, 8 May 2012
Dear “saintpj”,
We are thrilled to read your comments and thank you for taking time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor.
We appreciate your comments in particular the “well managed hotel”, “this is how a hotel should be” and “well trained staff”.
We are glad that you had a great time on your stay and we look forward to welcoming you back to our hotel in the near future.

Kind Regards,
Ivor Prestwood
General Manager, Crowne Plaza Abu Dhabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Abu Dhabi

Property: Crowne Plaza Hotel Abu Dhabi
Address: Abu Dhabi Hamdan Bin Mohamed St, Abu Dhabi, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Abu Dhabi
#13 Romantic Hotel in Abu Dhabi
#14 Business Hotel in Abu Dhabi
#20 Luxury Hotel in Abu Dhabi
Price range (per night): ₹ 4,102 - ₹ 15,703
Hotel Class:5 star — Crowne Plaza Hotel Abu Dhabi 5*
Number of rooms: 236
Official Description (provided by the hotel):
Crowne Plaza Abu Dhabi is an upscale hotel conveniently located in the city centre, just minutes away from the Corniche, main shopping districts and key business locations. The hotel provides friendly personalised service and a range of facilities from wifi access, Health and Spa facilities. For holiday makers, the hotel offers competitive prices & facilities. The 18 metre long roof top pool offers skyline views & an opportunity to exercise or relax.The hotel boasts and excellent array of Restaurants, Bars and LoungesHeroes, Abu DHabi's best Sportsbar in the basement; Cho Gao, Award-winning non smoking SE Asian Restaurant - Bar and Lounge, ground floor; Spaccanapoli, Abu Dhabi's favourite Italian with the famous one metre Pizza on the Mezzanine floor; Cappuccino's, the Cafe on the 1st floor offering Snacks and pastries;The Garden, the international Buffet Restaurant on the 9th floor;Vincent's Cigar lounge on the 9th floor;Level Lounge Chill out Bar by the pool on the RooftopBanquet and Meeting space is available for up to 400 Persons. ... more   less 
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Also Known As:
Abu Dhabi Crowne Plaza

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