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Crowne Plaza Abu Dhabi
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Reviews (1,038)
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All reviewsgarden restaurantpho gaheroes barlevel loungebasement barasian restaurantihg memberrooftop poolbusiness tripcentral locationbusiness hotelupgraded to a suitebusiness districtconcierge teamthe ground floorrestaurants and barsclub room
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Reviewed 23 November 2011

I have stayed at Crowne PLaza in Hamdan St several times on business. Since the last stay the reception has been remodelled and it is much improved. Rooms and beds are clean and comfortable. Breakfast is good as is the service.Cho Goan is a nice restaurant and I had a good value and tasty lunch there with the daily special. The Italian is also good, through I did not eat there on this trip.
Only downside is that Heroes is still a smoking bar, so unpleasant if you are used to smoke free atmospheres like in Oman and UK of course.

  • Stayed: October 2011, travelled on business
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Thank rocklobster50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, General Manager at Crowne Plaza Abu Dhabi, responded to this reviewResponded 24 November 2011

Dear “rocklobster50”,
Thank you for taking time to post a review of your recent stay at Crowne Plaza Abu Dhabi here on Tripadvisor.
We are happy to hear that you find our hotel “a good business hotel”. We appreciate you like our “remodeled & improved reception area”, the “clean & comfortable bedrooms” and that you enjoyed Cho Gao & Spaccanapoli.
We also have noted your comment regarding Heroes and will be shared with the management & staff.
We do look forward to the opportunity of once again welcoming you back to our hotel in the not too distant future.

Best Regards,

Ivor Prestwood
General Manager, Crowne Plaza Abu Dhabi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2011

I stayed for around 10 weeks over the summer 2011 and found the hotel very comfortable and convenient for central Abu Dhabi. Overall the staff are amazing and very helpful.

Watch that you don't get a room on a lower floor as rooms at the front can get noise from Hamdan St and rooms at the back get the early morning wail of the nearby mosque. Corner rooms are best unless you want a connecting door to the neighbouring room - useful for families i suppose but otherwise it can be noisy.

The rooms are a little old fashioned but comfortable, clean and fairly spacious. The mini bar is useful if you stock up on supplies from the supermarket opposite and the room service isn't bad although the choice is fairly limited.

The gym is on the top floor and isn't massive but is perfectly fine. The pool is on the roof and fine for a hotel aimed at business travellers. It isn't a pool you'd want to sit around for a long holiday. If that's what you're looking for then there are far better choices in AD e.g. Hilton, Sheraton, InterCon, Beach Rotana...

Never ate in the main restaurant as its an all you can eat buffet which doesn't appeal to me. Cho Gao on the ground floor is reliable offering a range of Asian dishes. Not bad value but service can be very slow. The Italian restaurant on the 1st floor is also reliably good but again service is very slow.

Heroes sports bar in the basement has a happy hour til 8 and free wine for ladies most nights I think. Its very popular with expats working nearby. There's a quiz one night early in the week and bands from about 9pm most days. Vincents bar, through the 9th floor main restaurant, is much more refined than Heroes. The prices in both bars seem the same. Make sure you join the Priority Club loyalty scheme before staying as you'll get a voucher for a free drink when you check-in.

If you're driving then the valet parking is very useful as its a difficult area to find parking. If you don't have a car then its possible to walk, in winter, to most places in central AD or there are always cheap taxis available outside the hotel.

  • Stayed: August 2011, travelled on business
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1  Thank JJimBean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, E-Commerce Executive at Crowne Plaza Abu Dhabi, responded to this reviewResponded 9 November 2011

Dear “JJimBean”,
It is very pleasing to learn that you found Crowne Plaza Abu Dhabi “very comfortable and convenient for central Abu Dhabi” and that our staff is “amazing & very helpful”. We would like to thank you for taking time to write a very detailed review of your stay at Crowne Plaza Abu Dhabi here on TripAdvisor.
We appreciate your tips regarding room location. In Crowne Plaza Abu Dhabi, we are continuously upgrading our services & facilities which include bedroom upgrade.
Thank you for your comments about the pool & the gym. We are glad that you have tried several of our outlets.
Your feedback will be shared with the management & staff.
We really hope to have the pleasure of welcoming you back in the not too distant future.

Kind regards,

Crowne Plaza Abu Dhabi Team

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Reviewed 1 November 2011

i stayed two nights in CROWN PLAZA abu dhabi(hamdan street)28-30 ,OCT 2011. I had a good check in,(11 a,m),,,,Staff are all helpfull,,kindness,and so polite,the breakfast was fantastic.the room was very comfortable and clean,,the swimming pool and also souna was very good. The bar near the pool had a friendly envirenment,The location of hotel was great,,,the price that i had booked BB, was also great.every things was exellent and i had a very good journey during my stay,Thanks again (552059039 priority club)
ALI from IRAN

  • Stayed: October 2011, travelled solo
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Thank ali d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, E-Commerce Executive at Crowne Plaza Abu Dhabi, responded to this reviewResponded 8 November 2011

Dear Mr. Ali,
It is very pleasing to learn that you did enjoy your recent stay with us here at Crowne Plaza Abu Dhabi. Thank you for taking time to post your experience here on Trip Advisor.
We are happy that you had a good check in and that you appreciate the effort our staff has put in to make you feel special. We are grateful for your particular comments regarding the “fantastic breakfast”, “comfortable & clean room”, and “very good swimming pool & sauna”. It is great that you have tried the Level Lounge and that you found our staff “friendly”.
Thank you for your feedback about the location & the rate and you found your stay an “EXCELLENT” one.
Our management & staff will be happy to hear your comments.
We do look forward to the opportunity of once again welcoming you back to our hotel in the not too distant future.

Best Regards,
Crowne Plaza Abu Dhabi Team

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Reviewed 29 October 2011

I have just returned from the Crowne Plaza where I spent 12 days on holiday with my wife and the whole experience was just amazing. We ate in all of the restaurants, Cho Goa (Asian), Spacconapoli (Italian), The Garden (Buffet style) each meal was better than the next. We sampled a number of drinks in the bars within the hotel, Level Lounge, on the roof by a very relaxing swimming pool, Heroes Bar in the basement and Vincents, our favourite, a piano bar on the 9th floor. Fantastic music can be heard from both of these venues most evenings. Apart from the excellent food and great entertainment, the staff are the friendliest and most helpful people you are ever likely to meet. Nothing is too difficult for them and no matter how busy they are they will always have a smile and a friendly word for you. I cannot speaky highly enough about them. The rooms are large and well maintained and cleaned each day by a very efficient team. The Hotel itself is in a great location on Hamdan Street close to many other venues and just a 5 minute walk away is the Corniche. All in all I would recommend this hotel to anyone considering visiting Abu Dhabi, I guarantee you will not be disappointed. We will be returning to this very special Hotel.

  • Stayed: October 2011, travelled as a couple
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1  Thank GavnAli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, E-Commerce Executive at Crowne Plaza Abu Dhabi, responded to this reviewResponded 1 November 2011

Dear “GavnAli”,
It is very pleasant to hear that you had an enjoyable time during your recent stay at Crowne Plaza Abu Dhabi. We would like to thank you for taking the time to write about your experience here on Trip Advisor.
We love to read your positive comments about our colleagues and we are very glad to note you appreciated their efforts in making you feel special. They will be delighted to hear that your stay was made much more enjoyable as a result of their commitment to providing “highly recommended” customer service and we will ensure they are all informed of this accordingly.
Thank you for your feedback and for making time to try all out outlets. We are very happy in your particular comments about each outlets, the room, staff and location.
Again, thank you and we look forward to welcoming you back again and as you recommend us further.

Best Regards,
Crowne Plaza Abu Dhabi Team

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Reviewed 27 October 2011

The hotel is located in the heart of the city, where you can reach most shopping malls within 10 minutes or less by taxi or car. It has nice rooftop swimming pool, and a very good sports equipment in the gym. The room I had was very clean and tidy and daily newsapaper was also provided too. The staff are friendly. I stayed in this hotel two years ago and when I went back there was only one staff member (ROD) who remembered me when I was having a beer in HEROS and he was very quick and served me right away and kept the bill open for me while the other ones were asking me for a credit card.

Room Tip: I think best rooms are on the main road of Hamdan Street for a nice view. not at the back of the hotel.
  • Stayed: September 2011, travelled solo
    • Value
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Thank ABADE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crowne Plaza A, E-Commerce Executive at Crowne Plaza Abu Dhabi, responded to this reviewResponded 1 November 2011

Dear “ABADE”,
Thank you for taking time to write a complementary review of your recent stay at Crowne Plaza Abu Dhabi.
We greatly appreciate your kind words about out hotel and in particular comments about the location, nice rooftop pool, very good gym, clean & tidy room and friendly staff. It was very pleasing to read that you still chose to come back to us after two years. Your comments will surely be shared with the rest of the team and appreciated.
Our guests’ satisfaction is our main goal at Crowne Plaza Abu Dhabi and it is gratifying to learn this has been achieved on this occasion.
Again, thank you and we do look forward to the opportunity of once again welcoming you back to our hotel.

Best Regards,
Crowne Plaza Abu Dhabi Team

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