The service at Capital Gate is really very good, almost too attentive. As a Platinum, I got a nice room upgrade. The room was enormous, with a beautiful bathroom, although facing the city instead of the more attractive seaside. Room design is earthy, modern, with lots of interesting texture that blends well with the unique architecture of the building.
As for the room, everything is automated but not too confusing to figure out. Minibar is pretty lacking, with a pretty standard lineup of beverages but only KitKats, nuts or Pringles for snacking. I didn't have any meals from room service but did order some incredible homemade ice cream flavors -- I tried saffron yogurt, cardamom peach, pine nut, and Turkish coffee flavors. All were excellent.
I asked for a 2pm late checkout, was told to feel free to stay until 6 pm (I left at 3 anyway). This was a very generous offer.
Cons: The hotel really isn't very close to anything except the convention center and many embassies, but the front desk will call a taxi which will arrive in just a few minutes and sweep you off to wherever (but the cost does add up to take taxis from here downtown too many times).
Their breakfast concept is a little odd, a bit of a hybrid between buffet (for cold items) and a la carte, but all included with the breakfast rate. Fresh baked pastries were outstanding -- whole wheat croissants were lovely, and there is a good selection of fresh fruit. Cooked a la carte items were just OK, but presented well. I didn't eat any other meals at 18 Degrees, but I heard from locals that the Friday brunch is good/unique.
It's hot this time of year, but I still found it bearable enough on the cantilever pool to swim late morning/midday. I was the only one with either the heat tolerance or the free time to be out there over the two mornings. It's a small pool but has a great view. There's just enough breeze blowing across at 19 stories up, and the pool water is either cooled or not enough in the sun yet to warm up at that hour. I didn't try the spa or fitness center.
I highly recommend this hotel if you don't mind the location and want a great Abu Dhabi luxury weekend. The price was even good as far as luxury hotels in the Emirates go -- definitely one of the finest hotels I've stayed at, and best overall values for luxury I've ever experienced in the Gulf.
- Official Description (provided by the hotel):
- Hyatt Capital Gate Abu Dhabi is a premium business hotel located in the iconic Capital Gate building, which leans a record-breaking 18 degrees. The hotel is also a part of the Abu Dhabi National Exhibition Centre (ADNEC), the largest conference and exhibition venue in the Middle East.Hyatt Capital Gate Abu Dhabi offers 189 luxury five-star guestrooms and suites occupying the18th to 33rd floors of the Capital Gate building. It has a contemporary and luxurious design with panoramic views from floor-to-ceiling windows.Bringing a new focus to style and design in the city, the hotel invites guests to experience several dining options from the variety of Mediterranean flavours at the hotel’s signature restaurant, 18˚. For something more intimate, there is the residential-style Lounge located on the 18th Floor.Rayana Spa, Abu Dhabi’s only “sky spa”, is perched on the 19th floor overlooking the city. The Spa offers “a refreshingly elevated oasis experience” that complements the Fitness Centre, suspended outdoor pool and whirlpool.Hyatt Capital Gate Abu Dhabi is strategically located within walking distance of the UAE capital’s embassy and government district. It is less than ten minutes’ drive from the UAE Armed Forces General Headquarters (GHQ) and the twofour54 media zone. The international airport is a 15-minute limousine or taxi ride away. ... more less
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