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Reviewed 7 January 2018 via mobile

room is clean and nice view, and good food also, housekeeper angelene and fasmeer are very good housekeeper!! keep up the good work!! im enjoying stay here in your hotel, hope too come back again here!!

Date of stay: January 2018
Trip type: Travelled solo
Thank GiftA29
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ezdan H, Guest Relations at Ezdan Hotel, responded to this reviewResponded 8 January 2018

Dear Valued Guest,

Thank you for taking the time to give us your feedback, I am pleased to hear that you enjoyed your stay with us at Ezdan Hotels West Bay.
It will be my pleasure to extend your gratitude to the staff and we look forward to continue exceeding your expectations.

We hope to welcome you again in the near future.

Kind Regards,
Hazel Ann Cabugao
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2018

I have been staying in hotel Ezdan for about one month. I have been visiting the Ezdan swimming pool a lot and i loved it. A big influence on the pool are the lifeguards Thankachan and Mohmoud. They are really kind and friendly, they always offer to help and make the stay better. And during my stay i have made friends with them and the rest of the staff. Also a really kind part of the staff is the Ezdan reception especially Radesh and Hamza Zemzmi.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
2  Thank causevicd2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ezdan H, Guest Relations at Ezdan Hotel, responded to this reviewResponded 7 January 2018

Dear Valued Guest,

It was our pleasure having you with us at Ezdan Hotels West Bay.

Thank you for your positive feedback, our team is delighted to see that you liked the impeccable service,attention and hospitality provided by our colleagues.
We have specially recognized the team members that stood out in your review and hope to craft many more such experiences during your stay.

We look forward to providing you the genuine hospitality throughout your stay with us.

Kind Regards,
Hazel Ann Cabugao
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2018

I've been staying here for 1 month. It's a wonderful place to stay with lots of facilities its best ,Comfortable room with nice view. 5 stars for cleanliness.. Thanks to Ms. Rosy the receptionist for her very kind and informative about the hotel and nice tourist spot that she can offer. Excellent location in the upscale Westbay at a reasonable price. Definitely I recommend if you are coming to Doha to spend your vacation.
Everything was great from the room to the cleanlines. .
Also walking to the shopping centre.food is good...The staff were very helpful and so friendly.

Date of stay: December 2017
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
Thank Petmalu L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ezdan H, Guest Relations at Ezdan Hotel, responded to this reviewResponded 7 January 2018

Dear Valued Guest,

Thank you for taking the time to share your experience at Ezdan Hotels West Bay

It is an honor to received a positive feedback coming from our valued guest like you. Our team is delighted to see that you are enjoying your stay and we are thrilled to know that you liked our hotel’s location, facilities and the warm service and attention provided by our colleagues.

We look forward to providing you the excellent service for the rest of your stay at your new home away from home.

Kind Regards,

Hazel Ann Cabugao
Guest Relations

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Reviewed 5 January 2018 via mobile

I have been staying in ezdan, Lived in three different towers and three different types of rooms. And while there has been a lot of on-going developments with new stores, restaurants and facilities coming up, the staff have been very considerate and nice to not cause any trouble to guests. The staff has been very helpful and supportive in moving me (with all of my many household belongings) and finding rooms of my liking and catering to my needs. Particularly the staff including Mr. Zaheer and Mr. Radhesh gents at the desks and other management have been very accommodating to the guests needs.

The facilities are quite good and at par with the best in other Hotels in West Bay and are increasing every month. So thank you guys and I hope the level of service and caring continues.

Date of stay: December 2017
Trip type: Travelled on business
Thank ayaan l
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ezdan H, Guest Relations at Ezdan Hotel, responded to this reviewResponded 6 January 2018

Dear Valued Guest,

Thank you for taking the time to leave your excellent feedback about your stay at Ezdan Hotels West Bay. Your kind appreciation of the staff and services is the highest rewards that we can gain. It is delighting to know that we met all your expectations and it is inspiring for our entire Team to keep up in providing genuine services and hospitality to our esteemed guests.

Once again, thank you and wish you an enjoyable stay at home.

Kind Regards,
Hazel Ann Cabugao
Guest Relations

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Reviewed 5 January 2018 via mobile

I've been staying here for 3 months and this review is long overdue. It's a wonderful place to stay with lots of facilities - beautiful pool, great restaurants. By far, the best part about Ezdan is the service. The front desk staff - Rosie, Rachel, and Marvin are very kind and helpful, the housekeeping staff is very accommodating. And Shiva the bellman has gone the extra mile for me,ore times than I can count. He's a true asset to the bellmen staff. The service is really what makes staying here so enjoyable.

Date of stay: January 2018
Trip type: Travelled on business
Thank Ivy S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ezdan H, Guest Relations at Ezdan Hotel, responded to this reviewResponded 6 January 2018

Dear Ms. Ivy,

Greetings from Ezdan Hotels west Bay,

Big "thank you" for your rating and for sharing your positive feedback with us. It's great to know that you enjoyed your stay with us and we are even more pleased that our team and facilities has impressed you much.

Again, Thank you for choosing Ezdan Hotels and looking forward for your continues support.

Kind Regards,
Hazel Ann Cabugao
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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