I stayed in this hotel for 3 days in November 2011 and it was indeed elegantly designed. My hotel room had a nice sea view, clean and spacious. I understand that Phoenicia is a 5 star hotel but I still find the room rates ridiculously expensive including their food prices. I was not very impressed with the service either, the reception staff who checked me in seemed a little aloof instead of the usual hospitable 5 star welcoming attitude. When I ordered food from room service the woman who took my order was disappointing and unhelpful, I was asking for her opinion/suggestion on certain Lebanese food that I can try and she answered me with “you can order whatever you like” and the service was also a bit slow. When I checked out and ask for clarification on my bill the reception lady seemed to be a little impatient explaining the figures on my bill statement. Phoenicia’s elegance is unquestionable but the service (which is an important factor in the hotel industry) could have matched the elegance of this hotel.
- Official Description (provided by the hotel):
- Overlooking the Mediterranean Sea with its majesty and grandeur, Phoenicia InterContinental stands proudly at the heart of Beirut, a few minutes from the city’s business and banking district, the major shopping areas and the vibrant downtown. ... more less
- Reservation Options:
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- Also Known As:
- Intercontinental Beirut