We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (522)
Filter reviews
522 results
Traveller rating
215
213
68
14
12
Traveller type
Time of year
LanguageAll languages
More languages
215
213
68
14
12
Show reviews that mention
All reviewshamra streetthe club loungesea viewtop floorbusiness tripfree accessbusy arealocation is greatal hamrafront office managerindoor poolrooms are cleannice stayvery nice hotelwalking distanceamerican universityrestaurants and bars
Filter
Updating list...
248 - 253 of 522 reviews
Reviewed 24 March 2014

The Crowne Plaza is a good hotel with a Great Location. The Hamra district is the heart of the city with plenty of restaurants, shops and things to see and do. Needing a hotel for a short stay my company booked me into the Crowne Plaza and it was more than adequate. The Hamra area is highly built up and congested, however the entrance and main lobby are open and spacious and the design and construction keeps the constant buzz of the nearby very busy Hamra street out. The breakfasts were excellent and the small dining area is elegant. There are a host of dining options nearby from very cheap to very pricey and everything in between. The staff was friendly and helpful. If you need to be in the heart of Hamra this is a good choice.

Room Tip: Hamra is overbuilt and congested so only rooms on the very upper floors will have much of a view.
  • Stayed: July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 28BH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramzi C, General Manager at Crowne Plaza Hotel Beirut, responded to this reviewResponded 26 March 2014

Dear Valued Guest,

Thank you for choosing Crowne Plaza Beirut, and thank you for taking the time and sharing your constructive words with the travel community. We are very proud and content to know that you have had a great and memorable stay with us. Our efforts are consistently oriented towards trying to provide seamless services knowing that your satisfaction is the reason behind our success. Looking forward to accommodate you in the very near future.
Sincerely,

Fady Sawaya
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2014

Visited the hotel in November with a group of my girl friends.
The hotel is quite central and right in the middle of Al Hamra street.
Rooms are ok (although they need refurbishing)
The hotel seemed busy with a lot of conferences and meetings.
You get free internet in your room (the speed is quite good for browsing)
Did not try the breakfast as the hotel is surrounded by very authentic Lebanese restaurants which we thought would be more fun being in Lebanon to eat Lebanese food.
You can easily grab a taxi from in front of the hotel to take you anywhere in Beirut.
Overall, its a good, clean hotel but nothing fancy.

  • Stayed: November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sherio C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramzi C, General Manager at Crowne Plaza Hotel Beirut, responded to this reviewResponded 4 March 2014

Dear Valued Guest,

We thank you for staying at Crowne Plaza Beirut, and we do appreciate you taking the time to share your feedback on Trip Advisor following your recent visit.

We are delighted to know that you have enjoyed your stay. Please know that we will surely look into your suggestions for the future. Our staff is always ready to deliver flawless services, so we can ensure that our guests experience memorable stays. We do look forward to accommodate you in the very near future.

Sincerely,
Fady Sawaya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2014

This is in busy area with traffic jam. Count the time to go out and to get back to hotel.

Hotel team member endless to assist any queries. Breakfast is good.

This is just a good hotel for business, room is acceptable but no luxury. Everything is running perfect.

Need to improve the speed for the free one. Several time showing "limited connections".

This is really down town, easy to find shops and restaurants, just next to the hotel itself.

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Hanafi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramzi C, General Manager at Crowne Plaza Hotel Beirut, responded to this reviewResponded 25 February 2014

Dear Valued Guest,

Thank for choosing Crowne Plaza Beirut. We do appreciate your positive feedback that you have shared on trip advisor. We will surely take your comments about the internet into consideration and work on it to continuously deliver flawless services . Until then, we do hope to accommodate you in the nearest future.

Sincerely,
Fady Sawaya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2014

Location is perfect and the stuff so friendly and very helpful
Room is always clean and has a good smell
Breakfast has a lot of variety and so tasty
If i have the chance to go to Beirut again definitely i will stay at this hotel

  • Stayed: December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mariam1489
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
F30051971, General Manager at Crowne Plaza Hotel Beirut, responded to this reviewResponded 14 January 2014

Dear Valued Guest,

We shall thank you for staying with us & we shall also thank you for sharing your motivational feedback with the travel community. As we master our services, our aim is to always be rewarded with such constructive comments. We do hope to see you and serve you in the near future.
Sincerely,

Fady Sawaya,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2014

The Good:
_ The location is perfect, in the middle of Al Hamra Street, with restaurants and shops around.

_ The staff are very friendly, especially Nasser at the front desk who was extremely nice&helpful from the time we contacted them abroad, until the last day of our stay there.

The Bad:
_We were a large family, with more than one room and a Junior suite, the suite was of low expectations in terms of service and cleanliness, the coffee and tea were not reloaded one of the times, the floor was kept dirty.

_AND THE MOST IMPORTANT THING, that since the weather was cold, the heaters were not working, they said that it is a central heating, so for that floor some of the guests wanted it on cold, so everyone else gets it cold! we were freezing at night. then they brought us small heaters but this was not accepted. to sum up, it wasnt of a standard for crowne plaza.

_ The elevators are very slow, we took the stairs sometimes from the 5th floor.

Overall, the rooms are good enough not very comfortable pillows thought, and breakfast is fine.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RamiD16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
F30051971, General Manager at Crowne Plaza Hotel Beirut, responded to this reviewResponded 3 January 2014

Dear Valued Guest,

We shall greet you for your candid feedback. We apologize if your stay was not of expected standards. Your concerns will be taken into consideration. We wish to accommodate you in the near future making sure that your next stay is to be nothing but impeccable.
Sincerely,

Fady Sawaya,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews