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“Decent hotel in a very good location”

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Crowne Plaza Hotel Beirut
Ranked #23 of 113 Hotels in Beirut
Certificate of Excellence
Reviewed 25 February 2012

The location of the hotel was the best thing for me situated in the heart of beirut's El hamra Street, View from the high level room was amazing with a small balcony overlooking the sea, dinner was very nice on the top floor restaurant with a nice collection of Lebanese food.
I would highly recommend this hotel for having a very decent Value/Money.

Room Tip: Look for rooms on higher floors with a nice view on the sea
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  • Stayed: April 2011, travelled on business
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3  Thank Hossam E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FadySawaya, General Manager at Crowne Plaza Hotel Beirut, responded to this reviewResponded 27 February 2012

Dear Guest,

Thank you for sharing your experience at Crowne Plaza Beirut Hotel on TripAdvisor and with the travel community.
We are so delighted to read that you have enjoyed your stay at our hotel, our ideal location in Hamra street and the delicious Lebanese food at our restaurant Top 21.

Please join us on our Facebook page, twitter and linkedin to stay updated with our latest and current offers.
We would be very happy to get the chance of welcoming you again soon at Crowne Plaza Beirut.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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373 - 377 of 486 reviews

Reviewed 11 February 2012

the hotel is very nice and even though was crowded the service was very good and helpfull. the room was very clean and the roof top pool was also nice and very warm in February.
the breakfast was a bit poor it can be better in this hotel , the restaurant is not bad though a bit expensive. everybody can find something to do near it being in a very busy area(plenty of shopping and all kind of stores to see)

  • Stayed: February 2012, travelled as a couple
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2  Thank 3absa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FadySawaya, General Manager at Crowne Plaza Hotel Beirut, responded to this reviewResponded 15 February 2012

Dear Guest,

Thank you very much for taking the time to write your valued review. We are delighted to hear that you enjoyed your stay with us. Your feedback is highly appreciated. Also, your comments have been passed on to the food and beverage management to avoid reoccurrence.

Looking forward to welcoming you back at your second home in Beirut.

Kind Regards,

Fady Sawaya
General Manager
f.sawaya@cpbeirut.com

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Reviewed 11 January 2012

I wouldn't rate this hotel as a 4* . The rooms are clean, the Front desk service is exquisite and connects guests to a big gym but the rooms are very old, some of the fruits in the room were bad, the breakfast is pretty lame. The coffee was tasteless.. Canned fruits in big bowls !! rather than a table of fresh fruit platters!!! and canned grilled veggies !!! I mean come on Beirut is the land of fresh fruits and vegetables and they are charging quite an amount for the room and breakfast, the least they can do is serve a good breakfast. We were also very disappointed with the food that we ordered to the room.
and then the loud music all night long it was horrible. When we asked they said there are weddings almost every night on the 20th floor and we were on the 17th..
The A/C was on MAX and it was barely working , we kept checking we thought we had the heater on..

Room Tip: I would think a lower floor would make a difference with the noise. Don't Have breakfast at the...
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  • Stayed: January 2012, travelled on business
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Thank RittaTT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FadySawaya, General Manager at Crowne Plaza Hotel Beirut, responded to this reviewResponded 15 February 2012

Dear Guest,

Thank you for your feedback. We value each and every one of our guest's comments and
use them in our continuous strive to maximize our guest's experience. We are disappointed
to hear about your experience at our hotel, and we hope that you may reconsider and give us
the opportunity to welcome you back to our hotel again in the near future.
I would be thankful if you could send me an email on my below listed email with the details
of your issue so I can ensure it will not be repeated.

Looking forward to receiving your email as well as welcoming you back at your second home in Beirut.

Fady Sawaya
General Manager
fsawaya@cpbeirut.com

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Reviewed 2 January 2012

Stayed in this hotel for 6 nights in December 2011, for a conference that was held there.
The service was uniformly great.
Breakfast (included with the room) was plentiful, tasty, varied.
The room was very clean, it looked brand new. Bed was very comfortable. Bathroom was clean, well furnished.
Complimentary fresh fruit in the room every day.
There is a fully equipped gym next door to the hotel (two floors with treadmills, stationary bikes, free weights, etc. etc.). The concierge supplied a complimentary access pass every day.
Very conveniently located on Hamra street, walking distance to everything.
The price was very reasonable, I would have expected to pay 50% more in a North American city for the same service and similar location. I expect, however, that this price was due to our conference being held in the hotel.

Only minor problem, they allow smoking in the dining room, it is gross. But that is not limited to the hotel, it is the same thing in all Beirut restaurants.

Room Tip: Insist on getting a room on a non smoking floor if you so desire.
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  • Stayed: December 2011, travelled on business
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Thank pierreCA22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FadySawaya, General Manager at Crowne Plaza Hotel Beirut, responded to this reviewResponded 15 February 2012

Dear Guest,

Thank you for taking the time to write your valued review. We are delighted to hear you enjoyed your stay at our hotel and we hope that you will have the time to enjoy our facilities during your next visit at our hotel.

Looking forward to welcoming you back.

Kind Regards,

Fady Sawaya
General Manager
f.sawaya@cpbeirut.com

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Reviewed 31 December 2011

Good value hotel in a very good location. Close to everything in Beirut. The room was spacious, the breakfast rich with a lot of variety, and the restaurants have great menus. Had some problems with wifi in the room but was OK elsewhere in the hotel. The meeting rooms are great and the conference support staff are efficient, good, and well trained and prepared.

  • Stayed: December 2011
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1  Thank Harmanani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Beirut

Address: Hamra Main Street | Taj Tower Building, Beirut 113-7512, Lebanon
Phone Number:
Region: Lebanon > Beirut
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Beirut
#16 Business Hotel in Beirut
#23 Luxury Hotel in Beirut
Price Range: ₹ 7,530 - ₹ 9,764 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Beirut 5*
Number of rooms: 190
Official Description (provided by the hotel):
Crowne Plaza Beirut is an exclusive five-star property located in heart of Beirut’s business and shopping area. Adjacent to reputable boutiques retail shops, Food Court, coffee shops, Beauty Parlors, Libraries, Banks and 5 minutes away from the seafront promenade. The hotel is Less than 10 km away from Beirut International Airport and 4 km away from Beirut International Exhibition Center & newly rebuilt elegant downtown Area of Solidère.190 newly renovated rooms and suites all overlooking Hamra main Street equipped with the latest facilities, in-room amenities and wireless Internet. 25 Crowne Plaza Club rooms and 13 suites all have spectacular Mediterranean sea view and a dedicated Club Lounge with private lounge and reception. Crowne Plaza Beirut has 9 designated locations for conferences and seminars. All have natural daylight, dedicated Executive Boardroom, Business Center, WIFI internet access and equipped with the latest state of art audiovisual equipment. We are considered the largest & most extensive conference facilities in Beirut and able to accommodate groups from 10 up to 600 persons. ... more   less 
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Also Known As:
Crowne Plaza Beirut

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