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“Lovely!!”
Review of GOU - CLOSED

GOU
Cuisines: International
More restaurant details
Restaurant details
Good for: Special Occasion Dining, Child-friendly, Business meetings, Romantic
Dining options: Dinner, After-hours, Breakfast, Lunch, Delivery, Reservations, Takeout
Description: Innovative world food discovery restaurant in a very hip design location. Menu offers brunch, afternoon tea, lunch, dinner, and deserts. One of the best up-and-coming places in the Beirut/Achrafieh area.
Reviewed 15 March 2013

Tucked away on a main street in Achrafieh, this while very much in the city will make you feel like a world away. The food is to die for, you can go for a destination (large portion) or discover (small portion) , to reap benefits of the food go discover all the little places you would never thought you would go!

A must try in Beirut!

Thank Rana Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOURestaurant, Owner at GOU, responded to this reviewResponded 16 March 2013

Thank You Rana for your positive review.

We are happy that we have made you taste the world in the charming setting of our restaurant.

See you soon for a never ending gourmet travel!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (54)
Traveller rating
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4 - 8 of 54 reviews

Reviewed 20 February 2013

great place with a calm terrace lovely stuff great service available when needed excellent food average prices try their hot chocolate the 74% one very Delicious

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    • Atmosphere
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Thank ziad k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2013

it's a very cozy and calm place where you can sit and work for a long time.. waiter greeted me well and the service was good.. really enjoyed the food there but what i like most is the tea, i just love it there <3

    • Value
    • Atmosphere
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    • Food
1  Thank MarthaM243
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2013

Its a very nice and relaxing place that was realy enjoyable . Food was great and the waiters greeted us in a very warm way . The only problem is that we sat outside and the waiters kind of stayed indoors... We had a hard time to get their attention... But nothing serious... A nice place to hang out

Thank Youssef S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2013

Dear Gou team,
I also had the same "joe" experience. I reviewed your below response to Joe and it's good to see that customers' comments are taken into consideration. However, i have always wondered how come restaurants in Lebanon never offer a discount or a free meal to dissatisfied customers, especially when the flaw is clearly the restaurant's. This is a common practice in the US and Europe.
However in Lebanon, and in In a best case scenario, restaurants tend to apologize from dissatisfied customer (and i must say they do it profoundly... Lebanese are quite good in communication) or in a best case we end up with a complimentary cake (typically a left over or items with low turnover or super high fat/calory-levels that don't suit today's eating habits).
Therefore, I had hoped to see in your response to Joe a discount or free meal offer.

PS: the very good rating that I gave is for the food quality of Gou.

Best regards
Ziad

Thank Ziad G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOURestaurant, Owner at GOU, responded to this reviewResponded 7 January 2013

Dear Ziad,

With the same spirit we answered Joe, we always appreciate receiving feedback from our guests, this is the only way we can improve and correct our mistakes.

Can you please tell us about the timing of your visit, when you came and no one greeted you. Since it shouldn't have happened again after Joe's review.

As for the gifts, we didn't suggest any free dessert or other things to Joe in order to avoid remarks and thoughts like the ones you had when you were offered an item that didn't answer your unsatisfaction expectations.

But since we would like that all our guests feel good about GOU, please introduce yourself when you visit us again so we would make it our mission to offer you what would make you forget your unpleasant experience.

Hope to see you again happy with our service and delighted with our food.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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