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All reviews hotel runs electric kettle tea coffee al baik bus service excellent hotel rates shuttle property linens ramadan housekeeping wifi lobby makkah mr guests
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Reviewed 23 April 2018

Good location, Bus service good, but pick-up point is far from Masjid Al Haram, need to walk a lot, Front Desk staff is very friendly, good communication skills, Pre booking Parking Available, unfortunately I didn't book the parking, so I did beside the main road.

  • Stayed: April 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank abrarkms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mona S, Guest Relations Manager at Makarim Mina Hotel, responded to this reviewResponded 4 September 2018

Dear Mr. abrarkms,
Greetings from the Holy City of Mecca.
Thank you for staying at Makarem Hotel and sharing your experience with us. We are pleased to know that you enjoyed the stay. It gives us great pleasure and we assure you we will continue to provide similar services and always try to improve. Makarem Hotels' top priorities: satisfying Guest and providing Remarkable hospitality Looking forward to welcoming back in near future. If I can be of any assistance, please let me know.
Good Wishes,
Mona Saigh
Cluster Guest Relations Manager – Makarem Hotels
Email: grm.umq@makarem.sa
Mobile : 059-282-8118

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2018

The room size and the bed size really good. Reception staff very helpful ( Naif, The two Abdul rehmans and Ahmed) all good guys speak good English.
Rooms were clean but i think you have to call for room cleaning everyday if you want you room to be clean, As i did not see anyone coming and asking you for the room service.
They have shuttle service to and from haram That should be more frequent. you can get the time table from reception for 5 prayers and Tahjud.
nearby super market (Nuri) you can buy freshly mud oven baked pizza from there too. and also a (tandoor ) for fresh bread if you know what i mean.
Overall good experience. It will cost you 20 SR each way to and From haram sherif if you want to use taxi depends your haggling skills.

Room Tip: All the rooms are nice and quite front side rooms have a bit better view.
  • Stayed: April 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Nayair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mona S, Guest Relations Manager at Makarim Mina Hotel, responded to this reviewResponded 4 September 2018

Dear Mr. Nayair
Greetings from the Holy City of Mecca.
Thank you for staying at Makarem Hotel and sharing your experience with us. We are pleased to know that you enjoyed the stay. It gives us great pleasure and we assure you we will continue to provide similar services and always try to improve. Makarem Hotels' top priorities: satisfying Guest and providing Remarkable hospitality Looking forward to welcoming back in near future. If I can be of any assistance, please let me know.
Good Wishes,
Mona Saigh
Cluster Guest Relations Manager – Makarem Hotels
Email: grm.umq@makarem.sa
Mobile : 059-282-8118

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2018

Believe me I have visited many properties in Makkah, nothing positively compares to this one. The rooms and toilets are huge. The linen are spotlessly clean . The shampoo is advertised as an organic kind. The place is in a quite serenade part of Makkah well away from the hustle and bustle of the town. The shuttle works spot on time. The breakfast buffet was superb as it had all what I needed. Adequate water and tea / coffee is in the room including an electric kettle. There is dedicated and also also ample open parking close to the hotel. Looking forward to stay at this property during all my future travel on spiritual solace to this important and revered religious city.

Room Tip: All rooms are large including the toilets. You could see one before it is assigned.
  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ashraf1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mona S, Guest Relations Manager at Makarim Mina Hotel, responded to this reviewResponded 4 September 2018

Dear Mr. Ashraf1959
Greetings from the Holy City of Mecca.
Thank you for staying at Makarem Hotel and sharing your experience with us. We are pleased to know that you enjoyed the stay. It gives us great pleasure and we assure you we will continue to provide similar services and always try to improve. Makarem Hotels' top priorities: satisfying Guest and providing Remarkable hospitality Looking forward to welcoming back in near future. If I can be of any assistance, please let me know.
Good Wishes,
Mona Saigh
Cluster Guest Relations Manager – Makarem Hotels
Email: grm.umq@makarem.sa
Mobile : 059-282-8118

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2018 via mobile

Very nice quite place near haram and in the middle of vital places.
So clean and excellant service and prices too. Always stay there when i travel makka for omra or business.
You should try it and strongly recommend it for price and cleanliness and awsome staff.

Stayed: March 2018, travelled with family
1  Thank ahmed n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mona S, Guest Relations Manager at Makarim Mina Hotel, responded to this reviewResponded 4 September 2018

Dear Mr. ِِAhmed,
Greetings from the Holy City of Mecca.
Thank you for staying at Makarem Hotel and sharing your experience with us. We are pleased to know that you enjoyed the stay. It gives us great pleasure and we assure you we will continue to provide similar services and always try to improve. Makarem Hotels' top priorities: satisfying Guest and providing Remarkable hospitality Looking forward to welcoming back in near future. If I can be of any assistance, please let me know.
Good Wishes,
Mona Saigh
Cluster Guest Relations Manager – Makarem Hotels
Email: grm.umq@makarem.sa
Mobile : 059-282-8118

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2017

Excellent Hotel, remember its in Al Aziziah District, so Haram is far, Hotel runs Bus Service to and From hotel to Haram Daily, very comfortable, taxi costs from 15-50 SAR different times different rates. Hotel its self is very comfortable, staff are friendly and helpful, food in hotel is on expensive side, but various food shops available within 5 mins walk, (Al Baik and Noori Supermarket), and within 10-15 mins walk all fast food & Arabic food shops and chain are situated (KFC, MacDonald's, Pizza Hut).

Rooms were very comfortable and spacious, excellent shower facilities, Housekeeping staff was Excellent, always working hard to please guests, the bus drivers for buses to and from haram were very very helpful and patient. Ample lifts so your never waiting for a lift

If you are not going with children or elderly, then this is a very very good option to stay, will return again many thanks Makarim Mina

Room Tip: Request for room Near lifts on First Floor, Easy to catch the shuttle bus to Haram
  • Stayed: May 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
1  Thank EAhmad73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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