I recently stayed in this hotel from feb 15 2012 to feb 19 2012. our check in time was 3 pm but we arrived early around 8 am, so we parked our cars (spacious safe basement parking) got freshed up from lounge washrooms and performed our umrah. Without even check in they provided us shuttle bus service to haram. Although Haram is just 7 to 10 min walk, some fast walkers can reach in 5 mins. It is better to walk or use innova car service which is exclusively for executive rooms. Bus service will take around 10 min to drop basement of haram due to.diff route and traffic during prayer time.
We performed umrah and returned to hotel. They have good barbershop inside hotel where you can have your hair shaved without cuts, it will cost 25 riyals. We got dates and arabic coffee to freshup. It was 3 pm they still didnt let us check in and informed us it will take another hour as rooms were full and we have to wait in their beautiful lounge enjoying beautiful fragmented air.
As i had long drive to makkah and had infant and my parents with me, i didnt want to wait more. So i rang up my travel agent and addressed my concerns. He immediately called up hotel manager and then hotel manager came to reception and enquired abt me. He then upgraded and issued us five executive rooms for us for four nights (floor 7) whereas our actual booking was for standard rooms. Finally our patience had result, we then enjoyed full facilities of the hotel like our room had everything from tea, kettle,Towels, slippers, dental kits, water and mainly a basket of fresh fruits which they fill on daily basis. The buffet breakfast was very good and mainly arabic food and salads, they also let u take it to your room if you dont want to eat in the hall. We also got free to and fro haram drop via innova car 24/7. You also have free foot massage and relaxation lounge in the same floor opened during specific hours. You got shops ground floor where you can buy zamzam well packed water, you have bank atm,pharmacy, mobile stc office next to hotel. There are small cafterias also next to hotel, laundry is available opposite the hotel. The house keeping was great, they made room look always neat and fresh. Mohamed Asvaf , Butler provided us all assistance and was very friendly and helpful. The rooms had twin beds but could be easily joined to look kingsize. You can hear the haram adhan easily without any hotel sound system as its so close by haram. Overall we loved it as we didnt face any issues and could focus on our worship. I would certainly opt for exec. Rooms of same hotel next time insha Allah.
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- Also Known As:
- Hotel Al Shohada Makkah/Mecca