Stayed here for three nights.
- Great terrace/balcony with view of the Roman theatre
- helpful staff + 24 hour reception
- decent breakfast
- organised tours
- decent room prices
- Bit of confusion regarding the room. I had initially pre-booked a dorm room for a single night. Having arrived in Jordan at 6am the morning prior to my booking, however, I was tired so asked if I could take a bed for a few hours until my booked space was ready for check in. This is a fairly standard ask and in my experience most hostels offer a room at a heavily discounted rate (or a sofa!) in such circumstances. I was given a bed in an empty private room and charged a discounted rate of 8JD (and was told I couldn't have breakfast) - fair enough. However confusion arose when my friend arrived later that morning - at 11am - and was also apparently charged the same amount to stay in the room early. To us this seemed slightly opportunistic - guests shouldn't be charged close to the full rate for about an hour's usage of an otherwise empty room. We didn't end up contesting this - and my friend was stupid for agreeing to it - so arguably our fault as much as anyone's, but frankly it felt like a bit of a sting, particularly after the outrageously expensive airport taxi (27JD for a 30 minute journey - that's gotta be one of the priciest in the world)! Basically it harmed our trust, which leads me on to the second negative....
- We felt like there was quite a lot of hard sell regarding the organised tours. Of course, hostels have absolutely no obligation to provide information to guests, and clearly have an incentive to fill up their tours, but in my experience the best hostels offer impartial advice with the offer of a cheap organised tour if only guests are interested. We only found out about various bits of essential travel information - such as the availability and cheapness of local busses, both to the South of the country and to the airport (only 3JD!) through asking around at other hostels....the staff at Zaman Ya Zaman always seemed keen to push their tours, and (according to my friend) were unhelpful regarding alternative options (he was told that the airport bus was unreliable - which was untrue in both of our experiences). In the end we actually opted going with other companies on tours because we got the vibe that information was being withheld from us @ Zaman ya Zaman. Basically it would have been good to get some impartial advice for travellers on a shoestring budget (eg, take X bus to Y location, then rent a cheap taxi) rather than always being directed back to the hostel's tours and told that there were few other feasible transport options. That said, the staff were always friendly, so this is more of an observation than a criticism.
- Official Description (provided by the hotel):
- A trendy yet traditional boutique hotel - accessed via a delightful terraced garden stairway and enjoying unobstructed views of the Roman Amphitheatre and the wide open spaces of the Hashemite Piazza - which is directly opposite. Citadel just behind. Perfect strategic location. 24 hour front desk - free wifi - luggage storage – car rental delivered to hotel - laundry service - ironing service. ... more less
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