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All reviews ihg member special thanks nice hotel reception staff nice pool big thanks swimming pool wonderful stay guest relations business trip room service i highly recommend this hotel great hospitality enjoyed my stay clean rooms manal rumours
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Reviewed 1 September 2017 via mobile

It was the first time for me at your hotel and I found it really wow the lobby the rooms, food and service, SPA was very nice as well Dima from the front disk was amazing and professional
Thank you Holliday inn team

Date of stay: September 2017
Trip type: Travelled solo
Thank Ashraf A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Amm... J, Manager at Holiday Inn Amman, responded to this reviewResponded 5 September 2017

Thank you so much for taking the time to tell us about your experience at Holiday Inn Amman.

We value your review.

We are pleased to hear that your stay was comfortable and up to your standard, it's something our staff takes great pride in.

We hope to have the opportunity to welcome you back again in the future.

Sincerely,

Holiday Inn Amman Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2017

as a member of IHG group

I recommend this hotel in Amman because of
Staff were support & help to me
Rooms are excellent & very good to sleep or work
Food the food is very good .
Pool was above normal & amazing

everything is amazing & very excellent

Date of stay: August 2017
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Rami H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Amm... J, Manager at Holiday Inn Amman, responded to this reviewResponded 28 August 2017

Thank you so much for taking the time to tell us about your experience at Holiday Inn Amman. We value your review. We are pleased to hear that your stay was comfortable and up to your standard, it's something our staff takes great pride in. We hope to have the opportunity to welcome you back again in the future. Sincerely,
Holiday Inn Amman Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2017 via mobile

It's nice hotel, prime location with access to surrounding restaruants. The staff friendly specialy raneem and loay and tamara for their support and rooms woundrful cleans really i enjoyed value and i will come back soon

Date of stay: August 2017
Trip type: Travelled on business
Thank Pierre H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Amm... J, Manager at Holiday Inn Amman, responded to this reviewResponded 24 August 2017

Thank you so much for taking the time to tell us about your experience at Holiday Inn Amman.
We value your review.
We are pleased to hear that your stay was comfortable and up to your standard, it's something our staff takes great pride in.
We hope to have the opportunity to welcome you back again in the future.

Sincerely,
Holiday Inn Amman Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2017

We are staying there as a group due to our animal rescue work. we were very tired for weeks and that hotel gave us enough possibilities to relax while in Jordan.
There are lots of room for improvement, hence I have not given 4 but 3. rooms are very clean, hotel is good, amenities good... but.. there is a but. Reception is not very well organized during check in and check out, they had so many troubles to check us as a group and also many while we checked out during different days. Plus the food! We were exhausted so we had to eat at hotel all 3 nights. Anything we ordered came in 1 hour minimum and always cold. That was frustrating. Also language is an issue. I order towel near the pool, I receive napkin.
But overall the stay was pleasant.

Room tip: higher quieter floor.
Date of stay: August 2017
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank AsliHanGedik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Amm... J, Hotel Management at Holiday Inn Amman, responded to this reviewResponded 18 August 2017

Thank you so much for taking the time to tell us about your experience at Holiday Inn Amman.
We value your review.
We are pleased to hear that your stay was comfortable and up to your standard, it's something our staff takes great pride in.
We hope to have the opportunity to welcome you back again in the future.
Sincerely,
Holiday Inn Amman Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2017 via mobile

It's nice hotel, prime location with access to surrounding restaurants.
Few points that I would like to bring attention to, 1) I would recommend more attention to level of rooms' cleanness. 2) update and replace to exhausted amenities: iron did leave a rust mark on my blouse, pool towels are way past due replacement and some furniture pieces need replacement or good brushing especially the poolside recliners "yikes"

I loved holiday inn when it opened a decade ago but not sure I would like to be their to stay again. NOT five starts hotel definitely, sorry!

Date of stay: August 2017
Thank Veeda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Amm... J, Hotel Management at Holiday Inn Amman, responded to this reviewResponded 16 August 2017

Thank you so much for taking the time to tell us about your experience at Holiday Inn Amman.
We value your review.
We are pleased to hear that your stay was comfortable and up to your standard, it's something our staff takes great pride in.
We hope to have the opportunity to welcome you back again in the future.
Sincerely,
Holiday Inn Amman Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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