My review is for a 3-night stay from May, 2011. Sorry for the delay in posting about it. I am ever the procrastinator and thinking too much about my NEXT trip rather than the previous. But hopefully that doesn't make my opinions/experience any less valued to the Trip Advisor community.
My experiece with the Luthern Guesthouse begins stateside. My flight was delayed and I missed my connection, so did not arrive in Jerusalem until one day later than planned. As soon as I knew that I wouldn't make it on time, I phoned them and explained, asking for them to please hold my reservation for the remaining three days and I would gladly pay for all four due to the short notice. They said no problem and I was relieved to hear this. When I finally arrived, I was pleasantly surprised to learn that they did not feel it necessary to charge me for the first night afterall, since I had called and let them know my situation. I find that to be outstanding customer service, which I received throughout my stay. Never too many questions, never too many requests, always friendly smiles and warm welcomes.
The single standard room that I had reserved exceeded my expectations, very comfortable and clean, very good shower (good water pressure, good drainage, everything worked as it should). Breakfast was also great. A lovely dining area, staffed again by helpful, smiling staff. And the offerings were plentiful, varied and delicious!
I will say it could be a little bit daunting trying to find your way to the guesthouse on arrival, being tired from traveling, lugging a suitcase behind you. There are several twists and turns of the pathways in the Old City, which is also a great part of its charm! But thanks to the kindness of a wonderful local couple who were traveling on the same bus as me from the airport, I was led right to the front door! Believe me, it was quite a relief to not have to worry about navigation at that point in my journey. Just be sure to try and get very specific directions before you arrive and you will be fine.
Thank you, Lutheran Guesthouse, for a fantastic stay in a beautiful city! I will wholeheartedly recommend you to all my friends in the future.
- Also Known As:
- Lutheran Guest House Hotel Jerusalem