This hotel is to be avoided at all costs:
1. The hotel stinks of cleaning fluid. It's so intense, you can smell it from 50 yards outside of the hotel.
2. The reception staff is amazingly unhelpful. I needed a shoemaker. The man behind the desk said he didn't know where one was and when I asked him to find one, he said he couldn't. I guess he didn't have access to telephone book or the internet.
3. There are plenty of tables in the breakfast room, but they aren't set, so good luck finding someplace to sit. On the other hand, you can listen to the staff yelling at each other. The only exception was the lady making the omlets, who was efficient and pleasant.
4. The room came with robes and slippers, but only after we asked for them. One day, however, they were removed, never to be returned.
5. One day the hotel kindly left cookies and apples in our room, except that they were covered with ants.
6. There was a deck outside our room, which we couldn't access. Others could walk out there, however, and look into our windows if they so chose.
7. Our room needed upgrading.
- Official Description (provided by the hotel):
- If you want a perfect holiday in the Holy City, Leonardo Plaza Jerusalem is the place to be at. Within walking distance from the Independence Park and the Western Wall, Leonardo Plaza Jerusalem is a tranquil island in the heart of the historic city bustling with life. Feel the luxury of Leonardo Plaza Jerusalem: the hotel’s gourmet restaurants offer a unique culinary experience, the swimming pool is comfortable and inviting, and in summer a festive barbecue is held on the terrace of the hotel, which overlooks the Old City. The combination of the holy atmosphere of the Old City with the modern luxury provided by the hotels facilities guarantees you a relaxing and pampering holiday which will be more than perfect. ... more less
- Reservation Options:
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- Also Known As:
- Leonardo Plaza Jerusalem Hotel Jerusalem
- Sheraton Jerusalem
- Jerusalem Sheraton