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“Great position”

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Crowne Plaza Hotel Jerusalem
Ranked #38 of 99 Hotels in Jerusalem
Milan, Italy
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Great position”
Reviewed 26 April 2012

I stayed in Crowne Plaza two times in recent years, and always found in this Hotel the welcoming attitude and good value for money. Stunning views on the city, great business center on the top floor, excellent swimming pool (coverd during winter by a glass structure). i warmly recommend it and attach some pictures of and from it.

  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank stefano a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,539 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (230)
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  • Chinese (Simplified) first
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  • English first
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English first
Ginot Shomron, Israel
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 April 2012

I just spent my forst Passover at Crowne Plaza Jerusalem and everything was amazing! The food was delicious, the service was superb and the room was magnificent! I highly recommend this hotel.

Room Tip: Club Suite
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Mitchmandel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 9 April 2012

This Crowne Plaza is a nice hotel. It's in an old Hilton building so certain parts are a bit dated. That said, the rooms were clean and spacious. Wifi was free, so that's nice, but breakfast wasn't included.

The location is a bit far from the old town of Jerusalem, but a complimentary shuttle is provided upon request and it is about a 20 to 25 minute commute by light rail (including the walk). We chose to take the light rail every time and it worked out well and allowed us to operate independently. Being farther out, it is nice that the hotel has all necessary amenities on site such as a couple options for dining...at hotel prices of course. On the plus side, it's very close to the Israel Museum and the city's Central Bus Station (just a 5 minute walk). It worked perfectly for us when we caught our bus down to the Dead Sea.

All in all, this is a good option if the price is right compared to other options closer to the old city, but don't be afraid to look around.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank umyaya915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review, 21 May 2012
umyaya915,

Thank you for your feedback, and staying with us. I am pleased to see you enjoyed your stay with us, and appreciate you comments on how we can improve. We are always working to be the best hotel we can be, and comments like yours will help us to do so.

Ben J
IHG Care
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 9 April 2012

My husband and I stayed in this hotel end of March 2012 and was travelling with a big Catholic tour group going around the Holy Land. I am not so sure if this hotel is in the middle of both Jerusalem and Bethlehem that's why the agency chose this. But definitely, it's not in the old Jerusalem area where most of the sites we visited in Jerusalem are located.

Temperature outside was still cold at around 11C. But it becomes stuffy and humid in the room in the middle of the night. Our only choice was to open the balcony door (and let the cold air in including draft) because there was no aircondition, only heater. Unfortunately, had to suffer the humidity and dry air in the room because I had bad colds and was coughing during that period.

Other than that, the rooms were clean and beds were comfortable. I just wish that the rooms were a little bigger. We had two luggages with us and the room was already full. We had a good view, overlooking the nice bridge.

Had same breakfast food (Kosher) everyday so on the 3rd day, I don't know anymore what to eat. But the breads were delicious. All others are forgettable. Dinner food was quite okay as it catered to more international taste. The beef preparation were very good. The vent for the grill was not good though because the dining area was full of smoke when they were offering steak grilled on the spot.

I also like the fact that there were souvenir stores selling trinkets at the basement near the dining area.

Room Tip: Choose the rooms overlooking the bridge. Nice to look at night especially at night.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank happyroadtripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review, 22 May 2012
Dear happyroadtripper,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you experienced issues with the ventilation systems of the hotel. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Ben J
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 April 2012

We returned to the c
Crowne Plaza after 4 years to find multiple improvements. The building was renovated but not completely, the staff was very helpful from the front desk, concierge and particularly the breakfast staff. We paid the equivalent of $170 per night to sleep four in a well equipped room. The parking is a steal at only $10 a night with i out privalges. I was very surprised to find the floor looked liked it hadn't been vacuumed and definitely not under the beds where we found cereal, Bambara and other snacks. What a disappointment! During our last trip we used the indoor pool but we didn't" make it downstairs this time. The hotel is close to the Knesset as well as the Israeli Museum and Ashrine of Books which are both wonderful attractions. Despite the carpet situation I would still return. The breakfast buffet is always a treat.

Room Tip: Can walk to israelMuseum and Shrine of Books from this location but requires a car or taxi for old c...
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MamaMel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheley13, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review, 8 April 2012
Dear Guest,
Thank you very much for choosing "Crowne Plaza" Jerusalem hotel and for your thoughtful comments regarding your recent stay with us. Your comments will be shared with our Management, as reinforcement to continue their efforts to make our guests stay as special as possible. We will be looking forward to the opportunity to serve your future lodging needs.
Kind Regard,
The hotel's management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Jerusalem

Property: Crowne Plaza Hotel Jerusalem
Address: Givat Ram, Jerusalem 91130, Israel
Phone Number:
Region: Israel > Jerusalem District > Jerusalem
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Jerusalem
#13 Family Hotel in Jerusalem
#22 Business Hotel in Jerusalem
#29 Luxury Hotel in Jerusalem
Price range (per night): ₹ 6,012 - ₹ 15,256
Hotel Class:4 star — Crowne Plaza Hotel Jerusalem 4*
Number of rooms: 397
Official Description (provided by the hotel):
The Crowne Plaza Jerusalem hotel is ideally located at the entrance to the capital, half an hour drive from Israel's international airport and within walking distance from the Knesset - the Israeli parliament and Supreme Court with their unique architecture, also in the vicinity the museums district. the Crowne Plaza Jerusalem hotel is the tallest building in the city and an impressive land mark. All rooms have balconies and are over looking the panoramic views of the old city and new quarters with breathtaking scenery of Judea hills in their backgrounds. The hotel offers a variety of banqueting solutions from 30 to 900 participants in a theater style seminar at our modern and audio-video equipped conference hall or at a sit down gourmet function as per your request. Within a few seconds walk the biggest indoor convention complex in Israel The ICC. At the Crowne Plaza Jerusalem You'll find the most updated executive services, Club lounge on the top 21st floor, Wireless high speed Internet connection in all rooms & public areas. Covered heated swimming pool and SPA including 2 tennis courts, gym, wet and dry sauna and workout studio classes. From It's great location you are invited to walk or a drive to each of this holy city's specially characterized historic areas and get back to your home away from home at the Crowne Plaza Jerusalem. ... more   less 
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Also Known As:
Crowne Plaza Jerusalem
Jerusalem Crowne Plaza

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