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“Style from A-Z”
5 of 5 bubbles Review of Mamilla Hotel

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Mamilla Hotel
Ranked #14 of 98 Hotels in Jerusalem
Certificate of Excellence
Basel, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Style from A-Z”
5 of 5 bubbles Reviewed 14 March 2012

I've seen many beautiful hotels, but Mamilla beats most of them. Besides its expensive and lovely architecture (and 5 Min. walking distance to Old Jerusalem), it's all furnished with VITRA Design furniture and styled with great interior decoration. Hotel personnel is highly qualified and extremely helpful (thanks Ana!). Breakfast buffet is incredible with great salads, fruit, fresh orange juice, eggs, omelets, salmon, different cheeses and breads, cereals, etc. I'd say Mamilla is worth to spend the high price (for Israel).

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Felix2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MamillaManagement, The Mamilla Hotel Management at Mamilla Hotel, responded to this review, 18 March 2012
Dear Guest,

Our sincere gratitude for the wonderful comments you wrote about your experience in the Mamilla hotel. It encourages us to continue excelling and providing our guests with a unique experience.

Your special positive feedback about Ana the Host was passed on to her and she is also thankful.

We all are looking forward to hosting you in the near future.

Mamilla Hotel Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,376 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (213)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Rome, Italy
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 7 March 2012

The Mamilla Hotel has been designed by an italian achitect, Piero Lissoni, and the result is definetly interesting.

It is a trendy hotel with the care for architecture and furniture.

The room we had was a standard room. The solution to give lite to the bathroom has been to create a glass cube at the entrance with toilet shower bath etc.. The cool thing is that the glass is a plasma that when activating a switch becomes opaque.

A part from the gadgets the room is really small for Euro 430 per night!!

Another set back is that most of the common services in the hotel (coffee bar, restaurant, roof bar, etc...) are closed if you are staing between friday and saturday, this is because of shabbat. For who isn't Israely a service provided by staff that doesn't respect the hebrew religious dictate would be better.

Staff is fast and polite.

Worth a stay for maximum two nights.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AlfieRome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MamillaManagement, The Mamilla Hotel Management at Mamilla Hotel, responded to this review, 9 March 2012
Dear guest,

On behalf of the Mamilla Hotel we thank you for staying with us and for taking the time to write your feedback. Your comments are very valuable to us and we take them seriously.
We strive to provide exceptional hospitality experience and maintain a high level of services.

Your comments were passed on to the managers in charge of the matter in the intent to ensure that your next visit will be flawless.

It will be our pleasure to host you again,

Mamilla Hotel Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 1 March 2012

I spent 5 days in this hotel for a business trip and I really enjoyed it. Besides for the unbeatable position, rooms are small but very clean and well organized; bed extremely comfortable; staff friendly and very helpful; the view from the rooftop terrace is stunning. The only small problems was the noisy breakfast room in the basement… but you can live with it!

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arcinicola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
geyal, E-Commerce Manager at Mamilla Hotel, responded to this review, 4 March 2012
Dear Guest,

Our sincere gratitude for the wonderful comments you wrote about your experience at the Mamilla hotel. It encourages us to continue improving ourselves in providing our guests with a unique experience.
It will be our pleasure to host you again.

Mamilla Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milan, Italy
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 24 February 2012

We stayed at the Mamilla hotel in Jerusalem. the location is great and there is a very nice street near the hotel , nice shopping. The hotel is cleen but the rooms are small and they are very expencive , to much. And we had a mistake with our rate. the resrvation was wrong

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andre k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
143 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
3 of 5 bubbles Reviewed 22 February 2012

The location is perfect,and the hotel is beautiful. Otherwise it is a little lacking. The service is friendly but ineffective. At checking the host did not lift her head to greet us,continuing a conversation with a colleague. Then the restaurant and guide reservations we had made could not be found on the computer system. We were given ridiculous complicated directions to a restaurant that turned out to be down the block. The room lighting system was never explained on check in.The beds were also very uncomfortable. There was always a wait at front desk and concierge desk. It is just a little off which is a shame.

  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jed k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
geyal, E-Commerce Manager at Mamilla Hotel, responded to this review, 4 March 2012
Dear guest,

On behalf of the Mamilla Hotel we thank you for staying with us and for taking the time to write your feedback. Your comments are very valuable to us and we take them seriously.
We strive to provide exceptional hospitality experience and maintain a high level of services. We will make sure the appropriate changes will be implemented.

Your comments were passed on to the managers in charge of the matter in the intent to ensure that your next visit will be flawless.

It will be our pleasure to host you again;

Mamilla Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mamilla Hotel

Property: Mamilla Hotel
Address: 11 Shlomo ha-Melekh, Jerusalem 9418238, Israel
Region: Israel > Jerusalem District > Jerusalem > Mammilla
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Jerusalem
#5 Spa Hotel in Jerusalem
#6 Romantic Hotel in Jerusalem
#7 Family Hotel in Jerusalem
#12 Luxury Hotel in Jerusalem
Price range (per night): ₹ 22,624 - ₹ 66,057
Hotel Class:5 star — Mamilla Hotel 5*
Number of rooms: 194
Official Description (provided by the hotel):
Jerusalem's Finest Luxury Accommodations Mamilla Hotel, Jerusalem's newest and most fashionable hotel, will usher in a new experience of exceptional hospitality in Israel.This elegant luxury, lifestyle hotel featuring 194 rooms and suites will be the center of Jerusalem's rich cultural heritage and bustling daily life.Designed in collaboration with Alrov Luxury Hotels' vision and commitment to excellence and execution, and in partnership with world-renowned architects Moshe Safdie and Hall of Fame Piero Lissoni. The design combines sophistication and simplicity with exciting lighting, textures and colors inspiring the imagination and delivering a truly unforgettable experience.Mamilla Hotel brings world-class lifestyle hospitality to Jerusalem and Israel. Guests and visitors will enjoy superior design and accommodations together with exclusive dining and bar venues, a Holistic Well-being Spa & Gym, as well as events and banqueting spaces operating with leading technology, that blend sophistication and modern international style with ... more   less 
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Also Known As:
Mamilla Hotel Jerusalem

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