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“Very nice, great ocean view, but needs renovation”

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Royal Beach by Isrotel Exclusive Collection
Ranked #19 of 61 Hotels in Eilat
Reviewed 13 April 2012

We stayed for 2 nights on mid-March. We had full board - the food was excellent. TONES of options to choose from. The deserts were good too, which is not trivial considering the Kosher issues (no dairy deserts when the meal has meat/chicken).
Our room, like all of the rooms in this hotel, overlooked the Red sea, with beautiful ocean views and a nice balcony to sit and relax in with a good glass of wine. The room was spacious and comfortable. The bathroom was a bit too small for this hotel level.
The main con IMO is the overall appearance of the place. For a hotel which is ranked amongst the best in Eilat, it should go renovations very soon. It's not that the furniture were broken or not functional. But one can easily tell that the hotel was renovated for the last time in the 1990's: the carpets were worn somewhat, the door-frame polish peeled off etc. Not something you'd expect for a 5-star hotel.
Overall - a good hotel that I recommend staying at for anyone wishing to visit Eilat, especially if you plan to have your food within the hotel.

  • Stayed: March 2012, travelled as a couple
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Thank guyava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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461 - 465 of 1,112 reviews

Reviewed 12 April 2012

This is an elegant hotel in a very good location with spacious rooms, all with balconies facing the Red Sea, and attractive public rooms; there is also a nice pool area.

While our room was spacious and nicely furnished, there were several shortcomings. Like many travellers, we need to charge various electrical appliances while we are travelling, but there is only one free socket – and this was awkwardly located under the desk near floor level. There was an old-fashioned, somewhat feeble, 900w hair dryer in the bathroom.

Housekeeping was disappointing. Rooms were visited twice daily, but – even when our bath was dirty – it was not cleaned during the evening visit. On every visit all used linens (however little used) were removed. However, on four occasions (during our four day stay) our face cloths or hand towels were taken away and not replaced - presumably due to a shortage of clean linen - until we called guest services to request replacements. We twice asked that, if replacements are not available, we be left with our slightly used hand towels or face cloths, rather than be left with none at all, but these requests were ignored.

Internet access was expensive (starting from 25NIS for 1 hour) – though there is free WiFi at many nearby cafes and restaurants.

The breakfast buffet offered less choice than we expected in a hotel of this calibre and was arranged in a somewhat haphazard way. For example bread, butter and jam were at three different locations, as far apart as they could be. With the exception of cheese, nothing was labelled. The only juice on the buffet was orange juice (not freshly squeezed); there was no smoked salmon and very little fresh fruit. Queues for the coffee station and fresh eggs were often long – in a luxury hotel of this size we expected more than one coffee station and more than one person cooking eggs.

On Saturday morning the tea and coffee were luke warm. As this is a kosher hotel it is not permissible to boil water on the Sabbath, so it must be kept hot overnight. However, the same requirements applied to our stay at the Dan Panorama Hotel in Jerusalem the previous Saturday and at the Dan Panorama in Tel Aviv the following Saturday, but their water was much hotter.

On Friday evening we had dinner in the hotel’s main restaurant. As at breakfast, the dinner buffet had no labelling. While tasty, most of the food was no more than warm; again a contrast with Sabbath meals at the Dan Panorama Hotel in Jerusalem the previous weekend and at the Dan Panorama in Tel Aviv the following weekend, where similar Sabbath cooking restrictions also applied.

In short, while this is a nice and comfortable hotel in a good waterfront location with very good sea views, in the light of its premium price, it fell short of our expectations.

Stayed: March 2012, travelled as a couple
Thank MSDSK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2012

Stayed at the Royal Beach in Eilat for two nights. Service was great, food was awesome. The rooms had amazing views of the Red Sea and Jordan. All in all a memorable experience.

  • Stayed: April 2012, travelled as a couple
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Thank Andreas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2012

We stayed in the Royal Beach for 3 nights and 4 days. The hotel staff were very friendly and responsive to our needs. Our room was clean comfortable and had a great view overlooking the water. The food was great and plentiful. I was very impressed with my experience, having stayed at other hotels in Eilat before. I definitely recommend this hotel!

Room Tip: The presidential room with a Jacuzzi on the porch is well worth the extra expense.
See more room tips
  • Stayed: February 2012, travelled as a couple
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Thank HotelLounger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2012

My wife and I stayed at this hotel for 5 nights in the middle of March 2012. Firstly, at this time, The Royal Beach Hotel is the best hotel in Eilat. It has a good reputation and is perceived to be the go-to hotel.
Upon arrival, we paid to upgrade to an executive level room. We did this for the additional facilities - the restaurant for breakfast and the use of the lounge. The rooms need work and although are a good size they would benefit from modernisation. The beds are not comfortable. Our room was on the 15th floor and if this was a 4* hotel it would have been OK. The first two rooms were not clean (particular the bathroom) and we accepted the 3rd room on offer. Two days into our stay, the patio door got jammed and only after several calls to complain was this eventually fixed.
We used the executive lounge at lunchtime by the pool and this was good enough for a light snack. Shabbat dinner in the main restaurant was good too although I understand the Dan next door is apparently better.
The sunbeds around the room won the prize for the most uncomfortable chairs in the world. For an apparent 5* hotel these should have been replaced years ago. If you suffer from a bad back, you'll want to avoid these. The palm trees block out much of the sun and you do find yourself moving from chair to chair to follow the sun.
Would we go back there? Probably not but if a better hotel chain such as a Hyatt or Ritz Carlton or Atlantis opened up, the Royal Beach wouldn't survive.

  • Stayed: March 2012, travelled as a couple
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1  Thank sim0ngee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Royal Beach by Isrotel Exclusive Collection

Address: North Beach, Eilat 88000, Israel
Region: Israel > Southern District > Eilat
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Eilat
#8 Romantic Hotel in Eilat
#10 On the Beach Hotel in Eilat
#14 Spa Hotel in Eilat
#14 Family Hotel in Eilat
#18 Luxury Hotel in Eilat
Price Range: ₹ 15,437 - ₹ 39,271 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Beach by Isrotel Exclusive Collection 5*
Number of rooms: 363
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Also Known As:
Royal Beach By Isrotel Exclusive Collection Hotel Eilat
Isrotel Royal Beach Eilat
Isrotel Royal Beach Hotel Eilat

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