We prepaid our travel agent for 25 nights, for a 2-bedded room, half-board at the Fattal Chain's Royal Tulip Eilat. We were at the hotel a couple of days when a night receptionist told us that midway through our stay we would have to change hotels as they were closing for repairs. We are not young. To make us re-pack and then get used to another hotel was more than distressing. We asked if we were to be upgraded to the Leonardo Plaza (also part of the Fattal Chain) and we were laughed at. So we asked about upgrading us to the Fattal Magic Palace. No, they wouldn't do that, either. They said we had to go to the Golden Tulip Privilege. The only Privilege was leaving there. The management of the Fatal Royal Tulip Eilat was deceitful in not informing us straightaway that it was closing during the period we were booked. We will never again stay at this hotel because of the untrustworthy management.
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- Also Known As:
- Royal Tulip Eilat Hotel Eilat