The location of the hotel is exceptional, the tram station is a few minutes' walk away, which is very important for exploring the city. The staff is extremely friendly, the breakfast is exceptional with a large selection of delicious food. We had a room with a view of the sea, which was spacious with very nicely decorated furniture. .No fault with this hotel, I will be back again!

Hotel is in a great location. Handy for the ferry stop which will take you to the Asia side and the old city or you can walk over the bridge to the old city. The hotel staff were all very helpful and friendly from the start to finish.
We had one issue with our room which was sorted very promptly, our room overlooked the street which had a couple of bouncing bars, so was very noisy. We were moved to an inner room very quickly and recived a heartfelt apology note the following morning (plus some Turkish delight). The inner room was equally as nice but quiet and peaceful.
The hotel is very clean and tidy throughout, the lobby toilets were also spotless. Our room was spacious with a comfortable bed (a king size not two singles pushed together).
The lobby bar served great food, and the waiting staff were attentive and helpful.
Our favourite place was the Archer cafe which is just off the lobby. Staff were very helpful and friendly, overall service is excellent. The breakfast Menemen is fantastic. Their turkish tea and coffee couldn't be beaten.
The roof top bar has fantastic views. The cocktails were expertly made (pricey but only to be expected), smoking is allowed but as it is semi open air I didn't find that too much of an issue. We didn't eat at the rooftop restaurant.
Overall a great hotel made for a great base to explore an amazing city. We will be booking again for next year.