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Reviews (1,815)
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1,815 results
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1,179
391
140
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56
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1,179
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All reviewshagia sophiablue mosquegrand bazaarguest relationsstar hotelspecial thanksperfect locationthe hotel staffold citysteam roomwalking distanceturkish bathfamily roomturkeyhotel restaurantamazing hotelbasilica cistern
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669 - 674 of 1,815 reviews
Reviewed 21 February 2016 via mobile

We had a lovely family break in this hotel. It is close to everything and the tramway is easily accessible . The hotel is fantastic very clean and modern . The food is wonderful and the staff are all very assertive and friendly . Nese was particularly helpful for us during our stay. We would definitely visit again .

Stayed: January 2016, travelled with family
Thank Crasyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sura Hotel Y, Guest Relations Manager at Sura Hagia Sophia Hotel, responded to this reviewResponded 29 November 2017

Dear
First of all we would like to thank you very much for your extensive review of our hotel and we are very pleased that we could meet all of your expectations. In regards to your praise for the excellent service you received, this pleased our staff...
So we are looking forward to welcoming very much you again in our hotel.
Best wishes from Istanbul,
Crm, Sura Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2016 via mobile

This was our second visit to this hotel which is a class above the others. The service from the doorman to the waiter and all the staff was excellent. The hotel is very clean with the best buffet breakfast views & location with a 3 minute walk to the blue mosque.
The hotel has great restaurants and just outside the door.
The hotel is located in the ritzy part of Sultanahmet away from all the hustle.
They treat you like family.
A big thank you to Orhan and Nese -you guys are great!
Would never even consider staying anywhere else when coming to Turkey!
Thank you all for making our stay so good!!

Stayed: February 2016, travelled with family
1  Thank amyomar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sura Hotel Y, Guest Relations Manager at Sura Hagia Sophia Hotel, responded to this reviewResponded 29 November 2017

Dear
First of all we would like to thank you very much for your extensive review of our hotel and we are very pleased that we could meet all of your expectations. In regards to your praise for the excellent service you received, this pleased our staff...
So we are looking forward to welcoming very much you again in our hotel.
Best wishes from Istanbul,
Crm, Sura Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2016 via mobile

Great hotel and great location near to everything
Frendely staff .....
From sura resturent Mr. Orhan very
Frendely and smilly he loves to help the guests
I recommend the hotel and the resturent

☺☺☺☺☺☺☺☺

Stayed: February 2016, travelled with friends
Thank Elaf J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sura Hotel Y, Guest Relations Manager at Sura Hagia Sophia Hotel, responded to this reviewResponded 29 November 2017

Dear
First of all we would like to thank you very much for your extensive review of our hotel and we are very pleased that we could meet all of your expectations. In regards to your praise for the excellent service you received, this pleased our staff...
So we are looking forward to welcoming very much you again in our hotel.
Best wishes from Istanbul,
Crm, Sura Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2016

This hotel is perfectly located in the heart of Istanbul, where all the attractions are in walking distance. The rooms are comfortable and staff is friendly and helpful. The food was great and chefs and kitchen manager were excellent. Very cordial and polite. The transportation to the Airport was good for 40 Euros.The concierge and the travel desk were excellent. They arranged all the tours and we had a great time.

Room Tip: The hotel is located in Sophia Hagia and there are good street eats right in front. The Tram and Train stops are a stone's throw away.
  • Stayed: November 2015, travelled with family
    • Location
    • Rooms
    • Service
Thank Maqbool S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sura Hotel Y, Guest Relations Manager at Sura Hagia Sophia Hotel, responded to this reviewResponded 29 November 2017

Dear
First of all we would like to thank you very much for your extensive review of our hotel and we are very pleased that we could meet all of your expectations. In regards to your praise for the excellent service you received, this pleased our staff...
So we are looking forward to welcoming very much you again in our hotel.
Best wishes from Istanbul,
Crm, Sura Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2016 via mobile

The hotel is conveniently located near all the main attractions of Istanbul & is surrounded by shops & restaurants all within walking distance. Beautiful views of city from rooms & rooftop. Rooms have all the amenities you need including hot drinks and kettle. Facilities are superb! Pool is of good size & waiters are happy to serve you in & out of the pool. Gym is well equipped with cooled bottled water & towels. Breakfast buffet had a good selection & vast array of drinks. No complaints at all! Exactly how a 5 star hotel should be.

Stayed: June 2015, travelled with family
Thank MasudQuayyum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sura Hotel Y, Guest Relations Manager at Sura Hagia Sophia Hotel, responded to this reviewResponded 29 November 2017

Dear
First of all we would like to thank you very much for your extensive review of our hotel and we are very pleased that we could meet all of your expectations. In regards to your praise for the excellent service you received, this pleased our staff...
So we are looking forward to welcoming very much you again in our hotel.
Best wishes from Istanbul,
Crm, Sura Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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