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Reviewed 30 May 2011

Nightmare started before we arrived. After having booked and paid for everything, we received an email from the hotel owner saying ther would be a wedding on 4 of our 6 nights which kind of put us off our quiet holiday. We rang the manager and asked how late the parties would go on for and found out not only would loud music be played til midnight, they'd go on as long as guests wanted. Not only that but the whole of the hotel would be closed to us...even worse, if that's possible, we had zero access in the day too!! We chose the hotel to chill out and have a 5 star service... Beware of this hotel...we are yet to receive a full refund too as we were asked for funds on this non-refundable booking.

Date of stay: May 2011
Trip type: Travelled as a couple
11  Thank Denisefender999
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
muskudarli, Manager at A'Jia Hotel, responded to this reviewResponded 8 June 2011

Referring to your reservation on May 26, we tried to reach you by e-mail to inform you about the weddings that will be held at the hotel. We did not want you to have an unpleasant vacation, and leave the hotel with bad memories, so we informed you 50 days in advance. We called you 2 times by phone on May 30, 2011, and sent 3 or 4 e-mails to explain you the situation, and we recommended you alternative hotels of the same quality on the Bosporus.

The closed dates you see on our booking channel, on the Website are actually the dates of events organized in the hotel. However, we are not able to enter last minute events to the system punctually. According to our standards, in such cases, we do not postpone sending important messages to our guests to the last minute, and we try to inform our guests as soon as possible.

We would kindly like to inform you once more about the events, the details of which we have already given by phone and sent by e-mail. We would kindly like to inform you that not all but only the front garden between 14:00 and 00:00 hours will be closed, and the music will be played until 23:59 hours. You will not be affected by the sound of the music, as your Terrace Room with Bosporus view, is on the 3rd floor.

We would also like to inform you that the colorful night life and luxury restaurants of Istanbul, one of the world’s favorite cities, will be at your service in Hotel Concierge.

We hope you will enjoy your holiday in Istanbul, and we will see you again on your next holiday.

Kind Regards,

Mete

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2011

A gem of a boutique hotel – highly recommended. Right at the edge of the bosphorous with absolutely stunning views. Has a complimentary taxi service to take guests to the European side. Really pleasant staff and very well informed and eager to plan out itineraries and help guests plan out a great sightseeing filled day. Since the hotel has only 15 rooms u need to plan in advance. Definitely have a nice romantic dinner one of the days of your stay at the chic restaurant by the sea. Quite an experience !

Date of stay: October 2010
  • Trip type: Travelled as a couple
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Thank Abhishek G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
muskudarli, Manager at A'Jia Hotel, responded to this reviewResponded 27 May 2011

We are happy to hear that you enjoyed your overall experience.

It is so great to hear that you loved the style of A'jia and received amazing service while you were with us.

Please let us know when you or your friends and family are looking to come and stay again.

Regards,

Mete

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Reviewed 8 May 2011

After staying for a few days in Sultanamet, we wanted a retreat, a place to relax. Ajia met this requirement precisely. The combination of the fabulous setting; cocktails on arrival; friendly and helpful staff; and serene, contemporary decor and beautiful room with high-ceiling helped us slow down and start to unwind. We had an afternoon sat on the terrace reading and drinking wine and another on a boat ride up the Bosphorus. Had great breakfasts and a fab dinner in the restaurant. Only downside it a little way out, so cost 50 Euros to Ataturk airport, but well worth the journey.

Room tip: We stayed in waterfront room and well worth it.
Date of stay: May 2011
  • Trip type: Travelled as a couple
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Thank aleks58
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
muskudarli, Manager at A'Jia Hotel, responded to this reviewResponded 27 May 2011

Thank you for taking time and giving us such a detailed feedback. We are happy to hear that you enjoyed your overall experience.

It is so great to hear that you loved the style of A'jia and received amazing service while you were with us.

Please let us know when you or your friends and family are looking to come and stay again.

Regards,

Mete

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2011

When we got to the hotel the first thing they did was tell us there was a "technical difficulty" and that we would not have the two rooms we had booked for our 6 night stay. To make up for the snafu they gave us lunch and dinner for the days we did not have two rooms. Since we had just arrived, we weren't sure whether this was really bad or just a minor inconvenience. We got there early, before check in time, so our rooms were not ready. They offered us breakfast, which was a nice way to spend some time. This was our first time in the restaurant and it made a really good impression. The restaurant is on the Bospherus side you have have nice view while enjoying your meal. We had the "American Breakfast" and it was very generous portions. They also serve great bread with all the meals. Even though the staff speaks english, we sometimes had communication difficulties. With the exception of one waiter, the staff would always let us know if they did not understand and we always managed to communicate what we wanted, though getting an egg white only took a couple of tries. With that one waiter we always knew there would be a problem. But in the end they always fixed every thing to our satisfaction. The food was always fresh and excellent. Food presentation was always impressive. You should keep in mind that if you are buying meals they do charge a separate cover charge of 4 TL per person, including children.

The rooms are all spacious, we had three different rooms. We had a mezzanine room, a suite room and a regular room. The mezzanine rooms sounds good at first, but you have to go up and down steps. The tub in this room is also on the mezzanine level, not in the bathroom. This room faced north with some windows on the water side and some on the road side. At night traffic on the road was pretty loud in the room, so I would try to avoid the rooms that have any windows on the road side. The flat suite was very spacious with a nice sitting area and large windows that faced the water. The last room we had was one of their regular rooms on the water side. This was smaller, but not small by any means. The water views were great.

They have a turn down service that includes a plate of fresh fruit or chocolates every day. This was a nice and much appreciated.

One thing to keep in mind if you decide to stay here is that it is relatively far from most of the historic sites of Istanbul. It's about a 20 minute cab ride, 25TL, to the Uskudar ferry. The ferry ride, 1.75 TL, is then another 15 minutes to Eminou. There is a public bus that goes right by the hotel and stops at the ferry, but my guess is that it would take at least an hour since it makes many stops.

Another nice thing the hotel has it the private boat that takes you across the Bosphorus as well as a tour of the Bosphorus. The tour goes down the east side to just north of the south bridge and then loops back. It is a nice ride with lots of things to see from the water side that you would not see from the land side. The Ajia is on the Asia side and their speed boat will take you to the European side and drop you off. They also offer pick up service. The catch is that you have to call the hotel to have them send the boat over. We didn't have a cell phone so one day we asked to be taken over and then asked that they pick us up at a specific time. They nodded and we thought they understood, but when the time came we were at the dock waiting and waiting, and not boat showed up. At that point we tried to make a call from a public phone using a credit card. Unfortunately the phone was only labeled in Turkish and we could not make any calls. We were saved by a friendly policeman who made a call for us to the hotel. A short while later the boat stopped by to pick us up. Another thing is that since this is a bit farther away from the tourist area very few folks speak english. This may or may not be an issue for you. All the people we encountered were very firendly and willing to help, if they understood you. :)

Overall we were happy with our stay at the Ajia. If you go keep in mind you will need to spend some time and money getting to the historic sites. But, if you stay closer, you will definitely pay more for a smaller space and may not get the same service.

Date of stay: March 2011
  • Trip type: Travelled with family
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Thank specialspeed
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
muskudarli, Manager at A'Jia Hotel, responded to this reviewResponded 16 April 2011

First of all, we would like to thank you for choosing A'jia Hotel for your stay in Istanbul.
We are really sorry that some of your expectations were not met, in particular.

It is our best intention to assist our Guests´needs at any time in the most professional and personalized way and to offer only the best quality and service so guests can enjoy their stay with full confidence.

We really appreciate the time spent in writing them

Once again, we thank you for trusting us and we hope we will have the oportunity of receiving you soon at A'jia Hotel.

All the best

Mete

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Reviewed 2 April 2011

From the moment I arrived I was made to feel welcome and appreciated. The staff were friendly and efficient and the location overlooking the water is just perfect. The food was faultless. I wish our meeting was longer so we could have stayed an extra night.

Room tip: ensure you get a room overlooking the water
Date of stay: March 2011
  • Trip type: Travelled on business
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Thank martingolf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
muskudarli, Manager at A'Jia Hotel, responded to this reviewResponded 16 April 2011

Thank you for taking time and giving us such a detailed feedback.We are happy to hear that you enjoyed your overall experience.

We also appreciate your kind feedback given on our staff !

It has been a pleasure to welcome you and we look forward to welcoming you again to A'jia Hotel, in the near future when your travels bring you back to the area!

All the best

Mete

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