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All reviews great location metro station indoor pool breakfast buffet was excellent turkey clean hotel main attractions air conditioning hotel restaurant pleasant stay old city masjid taxi sauna cleanliness
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6 - 11 of 334 reviews
Reviewed 7 August 2018 via mobile

Just come back from a 6 night stay here. The hotel is nice with a simple no frills kind of service. Its clean, looks and feels modern. After a long tiring journey being offered a refreshing fresh lemon juice ipon arrival tonthe hotel was a lovely gesture. We had three rooms and all had a fantastic view of the Beautiful Shezadi Mosque, the sound of the Azaan daily was amazing.. the street cafes and many food places all add to the buzz of the location..also the rooftop view is fantastic.. must go up to see if you stay here.
Location is near to the trams and bus service.. and there are many shops nearby. The main attractions are just a few tram stops away.
there is an small indoor swimming pool , sauna and steamroom all free to use till 5pm... pretty basic.. but relaxing and clean.
The hotel doesn’t provide irons which was a bit disappointing and breakfast was ok. Enjoyed the morning soup they offered. I have been to many 4 * hotels abroad where the breakfast is more varied.. with more hot varieties such as freshly made omelettes, beans, hash browns etc.
One other disappointment for us was the fact that there was no first aid service available.. my husband had a bad allergic reaction and there was no one to provide immediate help..we needed an ambulance but language barrier was a problem .. not many people speak English that well.. having said that they managed to put us in a taxi really quickly and get us to a hospital. (Burak was really helpful- thank you)
Wifi was ok- signal in the rooms wasn’t great but in the lobby area it was fine. The hotel restaurant provides decent meals at decent prices. Overall a pleasant stay and enjoyed by the family.

Date of stay: August 2018
Trip type: Travelled with family
1  Thank Naj M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2018

clean and central for short trip. easy access to city highlights. good value for money. staff professional and friendly. ideal for short trip. would use again. great location. overall an excellent choice for small family or groups

Date of stay: June 2018
1  Thank randolph59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2018 via mobile

Execelant location...really I love it...Very good service tidy clean execelant breakfast really it should be 5 stars hotel
Like it
I will repeat visiting this hotel
I hope they have another branch in trabzon
I went to 5 starts hotel but at all not look like gulsoy hotel

Date of stay: June 2018
Trip type: Travelled with family
Thank zainab1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2018 via mobile

Like: Staff ( especially reception), fast check in/out, cleanliness, SPA/health center, breakfast, location near restaurants, metro station and whole sale shops. Thanks for extending our checkout time to 2:00pm.

Dislike: SPA/ health center timing 10:00am to 10:00pm ( 10:00am is very late), no laundry/ iron facilities at all, cab to airport didn’t have AC( we booked from hotel but it was very hot because of it’s black color and no AC “other guests needs to take in mind and confirm in advance”.

Date of stay: May 2018
Trip type: Travelled on business
Thank mercytwilight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2018 via mobile

Great location, close to tram and metro, opposite the Shehzadee mosque which is beautiful. Buffet was great food of good standard. Indoor pool is not warm though as stated. Please advise if you are non smoker as we were placed on a smokers floor and we non smokers however they were willing to change our floors. Concierge were of understanding and helped where we can. Hotel does money exchange as well which is a bonus but go early morning as they get sold out quickly as they only hold a certain amount for the day.

Date of stay: April 2018
Trip type: Travelled as a couple
Thank Thaakirah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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