Firstly the staff were extremely friendly and did everything they could to make our stay enjoyable.
Secondly the location is excellent walking distance to most attractions.
We complained firstly about the tiny size of the room, the horrid smell in the bathroom and the fact that the air conditioning was set to heat and could not be changed, even though the weather was in the high 20 degress celcius.
They moved us to a larger room without any bad smells, but could not do anything about the air conditioning. It is managements decision to change it, regardless of the weather.
The breakfast only caters for Turkish people, as there was little choices that would suit westerners eg cereal, toast, fruit. Overall though we did enjoy our stay in Istanbul.More