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“Location and staff”
Review of Maya Hotel

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Maya Hotel
Ranked #456 of 1,159 Hotels in Istanbul
Reviewed 9 May 2015

We booked this hotel just for 2 nights coming back to Istanbul from Goreme and before our flight back home.

The location is great, walking distance to many old town favourites and also the tram or metro lines.

The staff is friendly and very helpful and welcoming. After check in they make sure you feel at home in your room and show you how things work.

Our room was pretty small for our taste and the double bed is also on the small side. It was very clean though which is always our priority so you won´t be disappointed here. The bathroom also a bit small and unfortunately the shower was leaking as well. Even after a short shower the whole bathroom floor was full of water. We were too tired in the evenings to bother asking them to fix it or change rooms, at least the floor was always cleaned properly in the morning.

The breakfast was ok, they have many options but we were somewhat surprised with some of the unusual (for us at least) breakfast items like soup or french fries.

It is an average hotel with a great location and friendly staff. You get what you pay for, it is perfect if you just need a clean room to sleep while exploring the city.

  • Stayed: May 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Glemmy87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MayaOteli, Ön Büro Müdürü at Maya Hotel, responded to this reviewResponded 12 May 2015

Dear Guest,
Thank you for your feedback regarding your recent visit to the Maya Hotel Istanbul.I was delighted to read that you had positive thoughts about your stay at our hotel and you found all of our team members to be very helpful.
Also,we were very sorry to learn that you were disappointed from leaking water at the bathroom and would apologise for this negative experience.
Your comments will of course be forwarded to the relevant management for their attention.
I do hope we have the opportunity to welcome you back to the hotel in the near future.

Sincerely
Yusuf Kaya
Front Office Manager

Maya Hotel Istanbul

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Reviews (92)
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13 - 17 of 92 reviews

Reviewed 7 April 2015 via mobile

We have been in Istanbul for 5 days. The hotel is not exceptional, but is clean and people are polite.
The room for 3 persons was not so big with small toilette.
Anyway for a 3stars category it is good.
The breakfast is very Turkish so far from European habits (forget croassaints).

We can recommend if you don't want to spend a lot.
The location is perfect for visiting Istanbul, because you can reach by walk the "gran bazar" and the metro bus is close to the hotel as well.

Stayed: April 2015
1  Thank Giorgio B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MayaOteli, Ön Büro Müdürü at Maya Hotel, responded to this reviewResponded 9 April 2015

Dear Guest,
First off all thank you very much for choosing our hotel.
I was delighted to read that you had positive thoughts about your stay at our hotel and you found all of our team members to be very helpful.
So very nice to hear you feel like your home.

It will our pleasure to welcome you once again in our Hotel.

Best Wishes,

Yusuf Kaya

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Reviewed 4 April 2015

the first thing that you see in check in is good staff and friendly after that you find best location and good wifi and clean room and finaly you have water and juice in mini bar for free everyday and near to tram and metro in two side by walking .

Stayed: March 2015, travelled with family
1  Thank ramin0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MayaOteli, Ön Büro Müdürü at Maya Hotel, responded to this reviewResponded 7 April 2015

Dear Mr.Ramin,
Thank you for choosing us, for your opinions and review about our hotel.We are very glad to hear that you have had good times throughout the time of staying in our hotel.It was a pleasure to accommodate you and your friends for us.We would like to see you and your friends in our hotel again.
Kindly regards,

Yusuf Kaya

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Reviewed 14 March 2015

The Maya Hotel is a wonderful hotel! Its location is close to the Vezneciler subway station (a 5 minute walk from the hotel), allowing access to every destination within Istanbul. The main tourist attractions (Grand Bazaar, Hagia Sophia, Blue Mosque, Topkapi, etc.) are within walking distance, and the tram line which passes by the same tourist attractions is an easy walk from the hotel (10 minutes). Maya’s location is ideal.
The hotel is clean, comfortable, welcoming, and has a very cordial, helpful staff. While my room was not huge, it offered precisely what I always look for in a budget hotel: cleanliness (especially in the bathroom), a comfortable bed, and a small refrigerator. The Maya provided all of the above.
As if that weren’t enough, the hotel price also includes a very fine Turkish buffet breakfast. I loved the wonderful selection of cheeses, sausage, olives, dried fruits, sliced tomatoes and cucumbers, yogurt, a particularly delicious potato salad, sweet and savory breads, cookies, jams, juices, and assorted hot beverages. In addition to that, on a daily basis there were warm items (soup, boiled eggs, assorted scrambled egg concoctions, cooked sausage [no pork, obviously], potato items). All of this fortified me for a day of walking and exploring the city.
I have stayed at this hotel on an annual basis over the years and have never been disappointed. Although the hotel is not specifically geared to English-speaking travelers, the hotel managers (Bekir and Ömer Savas) are both fluent in English. Additionally, everybody who works at the front desk knows some English.
In short, I have found Maya Hotel to be an excellent hotel for its price. If you are looking for luxury, go to the Hilton or Marriot and pay the substantially higher price. If you’re looking for good value for the price, the Maya is outstanding.

  • Stayed: March 2015, travelled solo
    • Location
    • Cleanliness
    • Service
3  Thank 1Clarendon2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MayaOteli, Sahibi at Maya Hotel, responded to this reviewResponded 17 March 2015

Dear Mr. Rogan,

Thank you very much for the detailed description of the experience about your staying with us.
It is a great pleasure to read that you enjoyed your time with us.
We hope to see you back soon in Istanbul again!

Warm regards,

Bekir Savas

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Reviewed 18 February 2015 via mobile

I was there for a short stay (4 days) it was great quite hotel and neighbourhood, good location ( near of the bus and metro station) and best thing is the hotel's staff nice , freindly and very helpfull people they make my first visit to turkey so easy . And the price are completely acceptable .

Stayed: February 2015, travelled on business
2  Thank Yassine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MayaOteli, Genel Müdür at Maya Hotel, responded to this reviewResponded 19 February 2015

Dear Mr.Ben Ammar,

Thank you very much for your valuable comments. We're very glad to hear that you have enjoyed all aspects of your stay with us.You can think the Maya Hotel is your home in Istanbul.
We hope you will come back and we will be glad to see you again soon.

Kİndly regards,

Yusuf Kaya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Maya Hotel

Address: Fevziye Cad. No:5 Sehzadebasi, Fatih, Istanbul 34470, Turkey
Region: Turkey > Istanbul > Grand Bazaar
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#231 Family Hotel in Istanbul
Price Range: ₹ 2,600 - ₹ 4,130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Maya Hotel 3*
Number of rooms: 48
Reservation Options:
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Also Known As:
Maya Hotel Istanbul

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