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“Amazing experience”

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Four Seasons Hotel Istanbul at Sultanahmet
Ranked #17 of 1,149 Hotels in Istanbul
Certificate of Excellence
London, United Kingdom
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Amazing experience”
Reviewed 25 April 2012

This hotel is a true gem. The welcome by the staff was one of genuine warmth and immediately there was an expression that they would do anything within their powers to make their guests' stay special. The converted prison has a central garden with a stream running down one side, manicured grass and a an enchanting smell of hyacynths. The restaurant is situated in this courtyard and looks out onto the garden. From the roof terrace there are magnifienct views of the Bosphorus, Blue Mosque, Aghia Sophia and of the Topkapi Palace. These sites are therefore only a few minutes walk away but as soon as you return to the hotel from the hustle and bustle of Istanbul there is an immediate atmosphere of peace and tranquility.
The only downside is that the hotel does not have a swimming pool. However after a short conversation with the concierge he had rung the sister Four Seasons Hotel on the Bosphorus and arrangements were made for us to enjoy the pool and spa facilities at that hotel. Indeed we were greeted at this hotel as if we were special guests and of course there was no extra charge. What a special and unforgettable weekend my wife and i had.

Room Tip: Facing the courtyard garden
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  • Stayed March 2012, travelled as a couple
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Helpful?
1 Thank malcolm5656
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (289)
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English first
springfield,ma
Level 6 Contributor
165 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 23 April 2012

My husband and I just returned from a week in Istanbul. First of all, it is a wonderful city, a definite must see. It is clean, the people are friendly, there is so much to see and do. I have never seen so many flowers!!!!

We had the great good fortune of staying at the Four Seasons Sultanahmet. The location can't be beat, but beyond that, the hotel is simply lovely. It is comfortable, well designed, and staffed with caring individuals who see to it that you have a wonderful visit to their little bit of paradise. Many early mornings after breakfast, we would spend time in the courtyard just enjoying its beauty. The fragrant flowers just added to its ambiance. After a long day, we had a galss of wine on the rooftop terrace with the views that are unsurpassed anywhere.

I absolutely love this hotel.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kmmcq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level 5 Contributor
87 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 21 April 2012

A beautiful hotel in a perfect location - close to everything but on a quiet back street. Every detail has been considered and the amazing staff was attentive at all times. I have never felt so taken care of. Beautiful rooms, lovely courtyard where we enjoyed our breakfast each morning - the only thing I could have wished for was hotter water in my shower. The food was okay, not bad, but not exceptional either. The spa on the other hand was an added bonus. They wash your feet with rose water in a beautiful candle lit room! Great massage. This is the way to travel.

Room Tip: Courtyard rooms have a lovely view. All rooms were beautiful and quiet.
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  • Stayed April 2012, travelled on business
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Helpful?
1 Thank CherylNS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FelixMurillo, General Manager at Four Seasons Hotel Istanbul at Sultanahmet, responded to this review, 25 April 2012
Dear CherylNS,

My name is Felix Murillo, I am the General Manager of the Four Seasons Hotel Istanbul at Sultanahmet.

Thank you very much for your review. The title is very special. I am sorry to hear that the water temperature was not hot enough, thank you very much for telling me so we can review the temperature of all the rooms.

CherylNS please let me know how I may be of assistance at any time.

Yours Cordially,

Felix
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southern california
Level 6 Contributor
172 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 21 April 2012

The Four Seasons has done something quite unique with their beautiful property in Sultanahmet in the heart of the old city in Istanbul. A small, boutique feel along with the Four Seasons brand of quality and service combine and the result is a property that provides an island of serenity and comfort in the middle of the bustling of one of the great crossroad cities in the world.

The layout is an old prison, but you have to wildly stretch the imagination to conjure up any of that past. Highlights include having a drink on the rooftop terrace, the Bosphorous behind you and the Hagia Sofia right in front of you. You can feel the history and commerce all around you.

The staff is meticulous, and beyond what you can experience at other five star hotels, it almost feels like each of the staff are hosting you in their own place. That feeling is helped by the small size, with less than 70 rooms. The courtyard is a flowered garden to rest and recharge.

I was unfortunately there for a brief work visit of one day/night, but if you want a great location to settle in and explore Istanbul, this is a super spot to base out of for a few days

Room Tip: Ask for a courtyard facing room but not on the first floor. That way you can keep a window open and...
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Socalicouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FelixMurillo, General Manager at Four Seasons Hotel Istanbul at Sultanahmet, responded to this review, 25 April 2012
Dear Socalicouple,

My name is Felix Murillo, I am the General Manager of the Four Seasons Hotel Istanbul at Sultanahmet.

I look forward to your return one day to stay with us a bit longer. Please let me know at any time if I may be of assistance.

On behalf of each and every employee thank you. Thank you very much for taking the time to write about the Hotel but more over about the team. With your permission I would love to share the review with them.

Yours cordially,

Felix
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 April 2012

The Four Seasons at Sultanahmet was one of the high points of our stay at Istanbul. They were in touch with us even before we landed and offered to accommodate our changes of flight and arrival time. The General Manager, Mr. Felix Murillo, was really helpful and always accessible.

Their attention to detail is excellent - one evening, one of the screens in our room did not close completely and they had someone come over within minutes to fix it. The rooms themselves are very well maintained and evoke clear connections with the past. The restaurant is beautiful and the hotel grounds look stunning at night. It is within walking distance of the Hagia Sophia and the Blue Mosque and many other attractions and the hotel staff are more than willing to help out with questions and information. They accommodated our every need (delayed luggage, missing stuff) and it was fabulous. We could not have chosen a better place to stay in Istanbul, we sorely missed it when we left.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happy_world_travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FelixMurillo, General Manager at Four Seasons Hotel Istanbul at Sultanahmet, responded to this review, 19 April 2012
Dear happy_world_travels,

You are so gracious. Thank you very much.

Your note is very special. I hope I may be of assistance one day again, at any time.

Respectfully,

Felix
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Istanbul at Sultanahmet

Property: Four Seasons Hotel Istanbul at Sultanahmet
Address: Teyfikhane Sok No 1 Sultanahmet, Istanbul 34122, Turkey
Phone Number:
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Business Hotel in Istanbul
#4 Family Hotel in Istanbul
#9 Romantic Hotel in Istanbul
#14 Luxury Hotel in Istanbul
Price range (per night): ₹ 16,634 - ₹ 40,232
Hotel Class:5 star — Four Seasons Hotel Istanbul at Sultanahmet 5*
Number of rooms: 65
Reservation Options:
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Also Known As:
4 Seasons Hotel Istanbul At Sultanahmet
Four Seasons Istanbul
Istanbul Four Seasons
Four Seasons Hotel Istanbul

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