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Rajat_saboo
Ahmedabad, India

Surprisingly Great

5.0 of 5 bubblesReviewed 2 Apr 2019
Stayed at the Mirage for one night on 29th march, Were pleasantly surprised on arrival when informed that they had upgraded our room which was really sweet of the them, Room alloted to us was excellent, infact one of the best in our entire trip of Srilanka, Good food, stunning views, They even packed us breakfast for our early morning flight which was again delicious.
Date of stay: March 2019
Trip type: Travelled with family
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mirage C, Guest Relations Manager at Mirage Hotel Colombo, responded to this review
Responded 3 Apr 2019
Dear Guest

Thank you for your genuine comments and we hope to welcome again at Mirage Colombo.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (658)
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Reviewed 30 March 2019 via mobile

We are decide to book Mirage Colombo before our trip start. Just we are book only for one night. Nice place for refresh. Value for the money and great service. Thank you so much for your best hospitality service.

Date of stay: March 2019
Trip type: Travelled with family
2  Thank visitmyhomeisland
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mirage C, Guest Relations Manager at Mirage Hotel Colombo, responded to this reviewResponded 31 March 2019

Dear Guest.

Its our pleasure too,
Thank you for your genuine comments and we hope to welcome again at Mirage Colombo.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2019

With such modest tariff and obviously positioned for the tourists, we frankly didn't expect the quality of food, cleanliness and service... plus the view over the rail line and to the ocean was fantastic. Great ambiance!

Room tip: Obviously seek oceanview rooms!
Date of stay: March 2019
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Ray R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mirage C, Guest Relations Manager at Mirage Hotel Colombo, responded to this reviewResponded 25 March 2019

Dear Guest

Thank you for your genuine comments and we hope to welcome again at Mirage Colombo.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2019

We stayed at this hotel on the last day of our trip to Sri Lanka. I was not prepared for the stunning view as I was only going to be here for a few hours. The room was immaculate and spacious. The dinner buffet was quite varied and provided something for everyone. They were so kind that they packed us breakfast as we were leaving at a very early hour to catch the flight. The infinity pool was the best feature of this hotel. You can swim as you gaze at the ocean. I had left a dress inadvertently and when I called them from the US, they said they had it and would pass it on to my tour operator. I was so appreciative of their honesty and promptness in this matter.

Date of stay: March 2019
  • Trip type: Travelled with family
    • Rooms
    • Service
1  Thank Florenza54
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mirage C, General Manager at Mirage Hotel Colombo, responded to this reviewResponded 21 March 2019

Dear Guest

Thank you for your genuine comments and we hope to welcome again at Mirage Colombo.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2019

We spent one night here at the end of our holiday in Sri Lanka.
Our room was enormous and beautifully furnished, and overlooked the sea....and a busy road and railway line. I think the trains were considerably less frequent at night, and we not not disturbed. Balcony access was not possible - safety reasons?
The food and service were fine.
In all, this hotel is suitable for one night, but I would prefer a different location if I were to stay longer.

Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank gertrudesurrey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mirage C, Guest Relations Manager at Mirage Hotel Colombo, responded to this reviewResponded 17 March 2019

Dear Guest
Thanks for your genuine comments about our hotel.
Yes, for your safety reasons we have closed the balcony.
hoping to see you on your next visit to Sri Lanka.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2019

We booked the hotel as a first stop in Sri lanka Trip to take rest before going to Kandy.

the room is big and with 3 beeds as a family room.

it takes 3 hours from airport to reach hotel as trafic was crowded.

location is near to ocea and near to rail way station also i thinl you will be able to take a nearby TokTok from hotel front.

Date of stay: March 2019
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with HP Windows 10
Thank Haytham E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mirage C, Guest Relations Manager at Mirage Hotel Colombo, responded to this reviewResponded 17 March 2019

Dear Guest
Thank you for your genuine comments and we hope to welcome again at Mirage Colombo.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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