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Reviewed 19 September 2021 via mobile

As the world returns to a modified normal, I found the trip most refreshing and comforting

The staff as always was extremely hospitable … starting from the bell desk with Mr NAEEM and Shoukat to the staff during breakfast at Nadia … specifically ayyaz and Tanveer. Others were also helpful

My room did have a slight problem which the duty manager mr Suhaib and ms sania on front desk resolved without a blink

Thank you! It was wonderful to see service maintained and I look fwd to coming again

Special shout out also to anwar in business lounge

Room tip: Very crowded if you are checking out between 12:00-14:00 For burgers and sandwiches u will need to use the lounge
Date of stay: September 2021
Trip type: Travelled on business
Thank GoPlaces36892355653
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Amina Jaffri, Marketing at Islamabad Marriott Hotel, responded to this reviewResponded 30 September 2021

Dear Guest, Thank you for your valuable feedback. It has been a constant endeavor of the team to maintain our high standards of service and ensure that each guest is well taken care of. It feels fantastic to read such positive comments. The entire team at the Islamabad Marriott Hotel hopes that you allow us to serve you again. We look forward to your visit! Amina Jaffri Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2021

The Islamabad Marriott Hotel has implemented excellent measures to thwart the spread of Covid-19. The entire staff wears masks and signs that confirm vaccination status, seating in restaurants has been modified appropriately, public spaces are sanitized regularly, and housekeeping does a very meticulous job servicing rooms. It did take a while for my room to be cleaned, each time, but the thoroughness of the job made me feel safe and secure.
The property has excellent staff, focused on customers. Vineta Dastoor (F&B Manager), Hassan Khan (Front Office Manager), Mir Hamza (Executive Lounger), Rehmat (Housekeeping), Faizan (Night Manager) and Bilal (Bell Desk), in particular, made my stay very comfortable.
I normally stay in one of the suites on the mezzanine floor but was given a margalla-view room on the fifth floor, this time. Although this room was smaller than the suites, its excellent view made it a great on for my stay, since I was traveling alone.

Room tip: Pick margalla-view rooms instead of city-view rooms.
Date of stay: September 2021
    • Rooms
    • Cleanliness
    • Service
2  Thank NoniFayyaz
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Amina Jaffri, Marketing at Islamabad Marriott Hotel, responded to this reviewResponded 15 September 2021

Dear Guest, Thank you for your valuable feedback. It has been a constant endeavor of the team to maintain our high standards of service and ensure that each guest is well taken care of. It feels fantastic to read such positive comments. The entire team at the Islamabad Marriott Hotel hopes that you allow us to serve you again. We look forward to your visit! Amina Jaffri Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2021 via mobile

Amazing !!!

Everything about this hotel is perfect!

There was a bit of a glitch with the pickup at the airport but they fixed it in minute.

Amazing staff- we had been sick with a stomach bug and upon arrival and the staff went above and beyond to be sure we were taken care of.

This is one of the best serviced hotels I’ve ever had the pleasure of staying in.

Staff consistently remembered your name, what you needed. To sum up, we felt very special during the stay.

As a Marriott Platinum, we were upgraded to a nice suite. We had a room attendant that was constantly checking on us, bringing us daily treats and fruit and being sure every need was met.

Food and the choice of many restaurants to choose from was delightful.

Thank you Abid for your attentive service throughout our stay.

Flawless service. Every hotel should learn from this Marriott.

Room tip: Try to get a suite
Date of stay: July 2021
Trip type: Travelled as a couple
Thank TheRubyTrail
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Amina Jaffri, Marketing at Islamabad Marriott Hotel, responded to this reviewResponded 20 August 2021

Dear Guest, Thank you for your valuable feedback. It has been a constant endeavor of the team to maintain our high standards of service and ensure that each guest is well taken care of. It feels fantastic to read such positive comments. The entire team at the Islamabad Marriott Hotel hopes that you allow us to serve you again. We look forward to your visit! Amina Jaffri Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2021 via mobile

The check in staff from the counter is very quick and make it done with in five min . The house keeping staff is very professional and I found not a single thing misplaced in my two days stay. Breakfast is wow ,food quality is premium. The staff/operator on phone is very quick and there is never need a second call. The room is nice , the view from window is of margalle hills is nice as well. Really appreciated and recommended.

Room tip: Always ask for margalla hills view side room.
Date of stay: July 2021
Trip type: Travelled on business
Thank bluetauras
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Amina Jaffri, Marketing at Islamabad Marriott Hotel, responded to this reviewResponded 11 August 2021

Dear Guest, Thank you for your valuable feedback. It has been a constant endeavor of the team to maintain our high standards of service and ensure that each guest is well taken care of. It feels fantastic to read such positive comments. The entire team at the Islamabad Marriott Hotel hopes that you allow us to serve you again. We look forward to your visit! Amina Jaffri Marketing Manage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2021

The Islamabad Marriott Hotel is a wonderful gem located in the heart of the city with easy access to nearby shopping and restaurants. The hotel is very clean and well maintained. It is my favorite place to stay whenever I am in Islamabad. By Gregg L. Friedman MD

Room tip: Ask for a high floor with a view for the city.
Date of stay: May 2021
    • Rooms
    • Cleanliness
    • Service
Thank Wimpyf123
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Amina Jaffri, Marketing at Islamabad Marriott Hotel, responded to this reviewResponded 16 July 2021

Dear Guest, Thank you for your valuable feedback. It has been a constant endeavor of the team to maintain our high standards of service and ensure that each guest is well taken care of. It feels fantastic to read such positive comments. The entire team at the Islamabad Marriott Hotel hopes that you allow us to serve you again. We look forward to your visit! Amina Jaffri Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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