This hotel is just a 3 star. Location is great. Rooms were dark, the balcony tiny and beds hard. The tour desk staff were often not there and only airconditioner in the bedroom.
Cleaning was meant to be daily but we wanted it done in the mornings and this didn't happen.
It's cheap for a reason
The room was brilliant - very clean, comfortable with all that I needed from toiletries, to hangers, to kettle, to cups, to air con, to security box and a great balcony with good views. This was a lovely room! The cleaners came everyday, clean towels given and just overall great.
The pool and staff were lovely, friendly and welcoming. The food was good too and all reasonably priced.
The reception staff were mostly friendly, welcoming and accommodating.
The hotel reception area is beautiful!
Location of hotel excellent!
Laundry service across from hotel.
Polite criticism:
The lifts are not suitable for the amount of people that stay within the hotel - it takes a while to actually get to the floor you need so walking up and down the staircase to whatever floor you are at might not suit everyone.
The Spa on the 12th does not have an ambience, no smells, lights are not even on, Aircon not on. I asked for package 2 and did not receive part of the massage as the masseuse ran out of time, she opened the windows whilst doing the massage so all I heard was traffic non stop - nothing relaxing about it at all. Also found the floor under the masseuse bed dirty, not great to look at for a few hours. The Masseuse also did not have a Spa uniform, she was dressed in own clothes so really did not look or feel like a Spa.
The Tuk Tuk drivers made things sour for me as they were constantly in my face outside the hotel asking to take me anywhere even if I said no, it was non stop and infuriating. I decided to cancel my extended stay with this hotel for this reason.
However, overall, this is a lovely hotel itself and in a great location for a very good price.
We stayed just one night in OKAY Boutique Hotel. From the entrance to the level one reception area it looked like am antique place as wood carvings are all over the place and literally from floor to ceiling. Rooms are also decorated with costly wood panels with intricate carvings. However, I didn’t feel comfortable there as room was unnecessarily too big, dark, and compare to the size of the room aircon was not proportionate. There was bad smell coming out from the toilet. They provide hand wash, shower gels, and shampoo apart for dental kit set, but towels were old and not clean white. Restaurant for breakfast is at the top floor. Breakfast range is not many and not bad, but refill process is very slow. The hotel is centrally located and almost adjacent to the King’s palace. However, it’s ok for one night transit, but not good for a longer stay.
It’s a 3 star hotel so don’t expect more than that.
Staff are great and the food on the rooftop restaurant was very good.
Rooms are ok , towels are very thin and need replacing and during the two days we stayed the electronic door card would not work.
We ended up with a good old fashioned room key !!
Entering off a laneway with your luggage was a bit average also.
Our room stunk like someone had just had a cigarette a few minutes prior. This was not isolated as three rooms in our group were like this. They offered to spray the room we were not offered another room. The bed was like an ironing board. The rooms dark and gloomy. Bathroom tap ran constantly. Nice view from the deck and pool although warm was large and clean.
