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Vy_Idol

Great hotel

5.0 of 5 bubblesReviewed 27 Aug 2016
Visited for 4 night. Very enjoyable stay with roof top pool and rooms were large, comfortable and clean. Breakfast was so good with many choices. location is right next to the Royal Palace. Staffs so friendly and helpful.
Date of stay: September 2015
Trip type: Travelled with friends
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pisal T, General Manager at Okay Boutique Hotel, responded to this review
Responded 29 Aug 2016
Dear Vy I! Thank you so much for your kind words regarding your recent stay at our Hotel Okay Boutique. We are so glad that you will recommend our Hotel to your family and friends - that is most important for us! Hope to have you with us soon again!

With much appreciation;
Pisal TOUCH
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 25 August 2016

Magnificent lobby, great roof top pool and large rooms with character. Staff always friendly and helpful. Excellent location, just next to the National Museum and Royal Palace, walkable to the river front.

Room tip: higher for good view
Date of stay: August 2016
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Cpn_Jonathan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pisal T, General Manager at Okay Boutique Hotel, responded to this reviewResponded 27 August 2016

Dear Cpn_Jonathan! Thank your for choosing our Okay Boutique Hotel for your recent stay in Phnom Penh. We are very glad that you were satisfied with your room and our central location! We upgraded our coffee served for breakfast - we offer Malongo coffee - a typical French and very famous coffee with the quality!

With much appreciation.
Pisal TOUCH | General Manager

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Reviewed 25 August 2016 via mobile

We stayed here for 4 nights as decided to cancel our more budget one for the last two nights. Really welcoming environment and our superior double was excellent value. The transfer from the airport did not materialise but we got a tuk tuk immediately for $9 which was fine. The rooftop pool is small but fine for purpose. If you like a drink then just beware when it rains as the restaurant cannot then do cocktails apparently or draft beer (not a massive issue). Lots of more budget restaurants and bars nearby but also the riverfront is only 10 min walk. I would recommend staying more than time to get over jet lag as not too much to do if you've been in South East Aisia before as mainly the palace and temples. Of course the Killing Fields and S21 are a must and can be done in a day. Would recommend the hotel's tuk tuks as only charged $16 for a whole day. They are well worth using! Very clean hotel and would stay again.

Date of stay: August 2016
Trip type: Travelled as a couple
1  Thank G4164QTlizd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pisal T, General Manager at Okay Boutique Hotel, responded to this reviewResponded 27 August 2016

Dear Liz D! Thank you for taking the time to let us know about your experiences in our Hotel Okay Boutique. Our Team is delighted to hear that you felt at home with us and that you enjoyed our central Location. We aould be very happy to have you with us soon again.

With much appreciation;
Pisal TOUCH | General Manager

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Reviewed 24 August 2016 via mobile

Visited for 4 night's (Aug 16) and had a very enjoyable stay in Phnom Pehn thanks to this oasis of calm. From the impressive foyeur to the bedrooms, it has a lot of character. Staff very attentive without fussing, nice breakfast in upper dining room overlooking the really nice rooftop pool, which is a very good size, with plenty of chairs and we enjoyed lunch out there once too as it gets a nice breeze. The location is super as it's close enough to the main sights such as the Grand Palace and Museum, and the waterfront is a 10-15 minute walk. Tuk-tuks are always at hand for longer trips. Thanks to all the staff who made out stay so enjoyable.

Date of stay: August 2016
Trip type: Travelled with friends
1  Thank WiseOwlTravels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pisal T, General Manager at Okay Boutique Hotel, responded to this reviewResponded 25 August 2016

Dear NealeGEdinburgh,
Thank you for your most kind review on Tripadvisor and particularly for praising efforts of our colleague, and restaurant and I am very pleased to hear that our staff made your stay pleasant. Thank you for complementing our buffet food, hotel facilities but most of all our dedicated employees. Thank you for being our guest and thank you for sharing your positive experience of Okay Boutique Hotel with other Tripadvisor readers.

With much appreciation;
Pisal TOUCH, General Manager

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Reviewed 22 August 2016

Rooms were really noisy, all of them. Besides, one of the rooms smelled a bit and the first solution the hotel gave us was to put a pineapple in the shower (???). When we talked with the reception once again, they finally changed the room. The breakfast was quite simple and the quantity was small. The staff didn't help us with tourism info...

Date of stay: August 2016
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
1  Thank EvaS2127
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pisal T, General Manager at Okay Boutique Hotel, responded to this reviewResponded 1 September 2016

Dear Eva, Thank you very much for choosing our Hotel for your recent stay in Phnom Penh and for taking the time to write a feedback. We are truly sorry, that you were disappointed about the experience with our front desk staff. Please be assured that this does not reflect our service standards and that we will follow up the situation with our entire team. Our goal is to deliver high-quality hospitality to every guest on every stay, starting from your arrival until your departure. We hope, that during your next visit in Phnom Penh, we can welcome you once again at our Okay Boutique Hotel to prove, that we are really passionate about guest service.

Best regards,
Pisal TOUCH

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Reviewed 20 August 2016

This is decorated in the most fantastic ornate style.the best things about it are the staff and the roof top pool.breakfast is adequate but the room can fill up quite quickly and could be better designed.the location is within walking distance to the palace and a few cafes but wouldn't be much else to recommend it.i had room with 3 single beds and had no complaints.other family had suite at top and complained of a bad smell.overall v nice hotel with very friendly staff

Date of stay: August 2016
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Seanfromireland
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pisal T, General Manager at Okay Boutique Hotel, responded to this reviewResponded 25 August 2016

Dear Seanfromireland.
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

with much appreciation;
Pisal TOUCH | General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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