Dear Eva, Thank you very much for choosing our Hotel for your recent stay in Phnom Penh and for taking the time to write a feedback. We are truly sorry, that you were disappointed about the experience with our front desk staff. Please be assured that this does not reflect our service standards and that we will follow up the situation with our entire team. Our goal is to deliver high-quality hospitality to every guest on every stay, starting from your arrival until your departure. We hope, that during your next visit in Phnom Penh, we can welcome you once again at our Okay Boutique Hotel to prove, that we are really passionate about guest service.
Best regards,
Pisal TOUCH