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“Stay here” 5 of 5 bubbles
Review of Omana Hotel

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Omana Hotel
Ranked #43 of 274 Hotels in Phnom Penh
Certificate of Excellence
milan
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Stay here”
5 of 5 bubbles Reviewed 19 September 2012

Thank you Hotel 9. Staying here for a couple of weeks and I am so glad I chose Hotel 9 after viewing other accommodation in Phnom Penh.
The staff are excellent with Franco being a fabulous GM. It's a home away from home. I am a solo female traveller and have felt safe and secure at all times.
Franco is so friendly and accommodating and all his staff are ever so helpful and polite.
Hotel 9 has suited me and my budget to a T.
I would recommend Hotel 9 without hesitation.

  • Stayed September 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ozinmilan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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428 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
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  • Dutch first
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  • French first
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English first
Bangkok, Thailand
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 13 September 2012

Nestled in a central Phnom Penh side street, Hotel Nine's modern boutique tropical poolside tranquility rests behind a secure walled entrance. General Manager, Franco's fastidious attention to customer satisfaction is delightful and his years of culinary experience let you savor those breakfast, lunch and dinner moments.

Being a regular traveler to Cambodia, I was very impressed with Hotel Nine's colorful wall proudly displaying their commitment to support SISHA (www.SISHA.org) in the fight against human trafficking and exploitation. The array of locally made handicrafts on display, the books for reading quietly on an upper large tropical balcony are all great reasons to choose Hotel Nine. Make sure you book in advance as the rooms are limited.

Room Tip: Top floor will give the most privacy
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  • Stayed July 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AdvisorWith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 11 September 2012

The Australian manager was exceptional - friendly and helpful without being overbearing or pushy. Good breakfast and comfortable rooms. Over the 3 floors there is heaps of room to sit and read/use computer etc in peace. The pool is small but ok, wifi slow and sometimes cutting out. Location is pretty good but there are a heap of other guesthouses around the area and a bit closer to restaurants/shops etc. As usual for phnom penh, life has fully started by 6am so don't expect to sleep in much. It's quite close to the main road, but quiet at night.
The staff outside will arrange a tuk tuk for you, but there will be usually about a $1 surcharge. Just walk 20m around the corner and get your own and save a few bucks!

Room Tip: Top floor is best but ask to be away from common area and stairwell as it's all pretty open. Top...
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  • Stayed September 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MAT_8585
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 8 September 2012

The biggest complaint I have is that we were given no warning that our room had no privacy. We stayed on the third floor, in the southeast corner of the building. There are two main windows facing east, and nobody told us that the space between those windows and the ledge of the hotel building is used as a walkway by hotel workers. Twice a hotel maid walked along those windows--and we had no warning this might happen. The first time the hotel maid saw my wife naked.

It's unacceptable that the hotel didn't warn us about this very strange quirk in the layout of the place. It all happened very quickly so we didn't bother to complain, as we were staying just one night.

The rooms at Hotel Nine don't feel like hotel rooms, at least not compared to other places where we stayed during our trip. The door to the bathroom couldn't stay open, the room's walls were stark white, making the place feel like a hospital room. There were spots on the walls. The sheets were stained so we immediately requested--and received--new sheets.

There was a can of raid in our closet, though thankfully we didn't have to use it.

Overall, it was an OK stay. We weren't mistreated, and we got to store our belongings in the office for as long as we wanted. But I wouldn't stay here again.

Room Tip: Dont stay in the southeast corner of the building -- there's a hidden walkway between your windo...
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  • Stayed August 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank indubitably2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 6 September 2012 via mobile

Firstly my husband and I would like to say a massive THANK YOU to Franco for his outstanding hospitality during our honeymoon stay in August 2012!
This hotel ticked all the boxes for us. The room was clean, contained all necessary items, the food was brilliant especially the breakfast, the resort itself offers great value for money, the pool was well shaded and very refreshing, the beer kept flowing while lazing around the pool, the staff were friendly and spoke good English. What more can I say... Stop looking and book this place, you won't b disappointed!
It was so comforting to arrive at this hotel and to be pointed the the right direction for everything that we needed by an Aussie!
Keep up the great work Franco!

  • Stayed August 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Teganandashley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omana Hotel

Property: Omana Hotel
Address: Street 9, Phnom Penh 4139, Cambodia (Formerly Hotel Nine)
Region: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Family Hotel in Phnom Penh
#23 Business Hotel in Phnom Penh
#27 Spa Hotel in Phnom Penh
Price range (per night): ₹ 2,745 - ₹ 4,183
Hotel Class:3.5 star — Omana Hotel 3.5*
Number of rooms: 16
Official Description (provided by the hotel):
Omana Hotel is Western owned and operated. The building was originally constructed in 1994 to house UN officials to support the Cambodian electoral process. Since then it has been under various different renovations & management. In 2015 under new management the building was completely renovated and given its biggest facelift to date. ... more   less 
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Also Known As:
Hotel 9

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